InCred Finance Devops Engineer Interview Questions and Answers

Q1. Share details of your previous job.
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Q1. Share Field experience
Ans. 
I have 5 years of field experience as a Collections Manager.
• Managed a team of 10 collectors and achieved a 20% increase in collections within the first year.

• Implemented new strategies to improve collection efficiency, resulting in a 15% reduction in delinquent accounts.

• Developed and maintained relationships with clients, negotiating payment plans and resolving disputes.

• Utilized data analysis to identify trends and impl...read more
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Q2. Why live previous organisation
Ans. 
I left my previous organization due to limited growth opportunities and a desire for new challenges.
• Limited growth opportunities in my previous organization

• Seeking new challenges and opportunities for professional development

• Desire for a change in work environment

• Exploring new industries or sectors

• Relocation or personal reasons
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Q3. Background check in previous organisation
Ans. 
Yes
• Background checks were conducted in my previous organization.

• The purpose of the background check was to verify the accuracy of the information provided by candidates and ensure their suitability for the role.

• The background check included verifying employment history, educational qualifications, criminal records, and credit history.

• The process involved contacting previous employers, educational institutions, and cond...read more
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Q1. Salary decission and background check
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Q2. Cross verification about previous job
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Q1. Asked about experience
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Q2. What done past in collection
Ans. 
I have managed collections for various companies, ensuring timely payments and resolving any outstanding issues.
• Managed collections for multiple companies

• Ensured timely payments from customers

• Resolved any outstanding issues with payments

• Implemented strategies to improve collection efficiency
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Tested comunication skills

Q1. Salary expected
Ans. 
Negotiable based on job responsibilities and market standards
• Salary expectations are flexible and dependent on the specific job duties and industry standards

• Open to discussing salary range during the interview process

• Seeking a competitive salary that reflects my experience and qualifications
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Q2. Family status internal skills
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Q1. Tell me about yourself
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Q2. What was the portfolio you were looking there
Ans. 
I was responsible for managing a diverse portfolio of consumer and commercial accounts.
• Managed accounts in various stages of delinquency

• Handled both consumer and commercial accounts

• Implemented strategies to maximize collections while maintaining customer relationships
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How to resolve NPA case

How to i mangement my team

Making person good in his work

How can we resolve NPA case

About the NPA case

Q1. How can we resolve NPA case
Ans. 
To resolve NPA cases, a collection manager can implement strategies such as restructuring loans, offering settlements, or initiating legal action.
• Analyze the reasons for the NPA and work with the borrower to restructure the loan terms.

• Offer settlements or discounts to encourage repayment and close the NPA case.

• Initiate legal action as a last resort to recover the outstanding amount.

• Regularly follow up with the borrower...read more
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Q2. How can we get achievements
Ans. 
Achievements can be obtained through setting clear goals, working hard, staying focused, and celebrating successes.
• Set specific and measurable goals

• Create a plan of action to achieve those goals

• Stay focused and motivated

• Track progress and make adjustments as needed

• Celebrate achievements and milestones

• Seek feedback and learn from failures

• Collaborate with others to achieve common goals
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Q3. How can we motivate customer to payment
Ans. 
Motivate customers to make payments by offering incentives, setting clear expectations, and providing excellent customer service.
• Offer discounts or payment plans for early or on-time payments

• Clearly communicate payment deadlines and consequences for late payments

• Provide excellent customer service to build trust and rapport with customers

• Send reminders or follow-up emails/texts about upcoming payments

• Consider implementi
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Q4. How can we rich ourtarget
Ans. 
Reaching the target can be achieved by setting clear goals, implementing effective strategies, monitoring progress, and making necessary adjustments.
• Set specific and measurable goals for the team to work towards

• Implement strategies such as regular communication, training, and incentives to motivate and guide team members

• Monitor progress regularly through performance metrics and adjust strategies as needed

• Provide necess...read more
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Q5. How can we get make good performance
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Q1. Past location agency contacts. How to repossess vehicles. Type of sections used in legal activities. Approach on resolution of bucket collections if alone agency fails to achieve. How to perform audits int...read more
Ans. 
Answering questions related to past location agency contacts, vehicle repossession, legal sections, bucket collections resolution, and internal/external audits for Collections Manager position.
• Past location agency contacts can be maintained through a database or CRM system for easy access.

• Repossessing vehicles typically involves following legal procedures and working with a towing company.

• Legal activities may involve s...read more
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Q1. Personality development Command in mail communication
Ans. 
Effective mail communication requires a professional tone and clear, concise language.
• Use a professional tone in all communications

• Be clear and concise in your messages

• Avoid using slang or informal language

• Proofread your emails before sending to check for errors

• Include a clear subject line and relevant information in the body of the email
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