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based on 305 Reviews

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Imarque Solutions Customer Service Executive Interview Questions and Answers for Freshers

Updated 26 Aug 2024

Imarque Solutions Customer Service Executive Interview Experiences for Freshers

2 interviews found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 26 Aug 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and complaints

    • I have a proven track record of meeting and exceeding customer satisfaction goals

    • Answered by AI
    Add your answer
  • Q2. Why u choose this line
  • Ans. 

    I chose this line because I enjoy helping others and have a passion for providing excellent customer service.

    • Passion for helping others

    • Enjoy providing excellent customer service

    • Opportunity to interact with diverse range of people

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Imarque Solutions Customer Service Executive interview:
  • Communication Skills
  • Negotiation Skills
  • MS Office
  • Computer Skills
Interview preparation tips for other job seekers - I have not worked in many companies bu i think If you are fresher I am telling in bpo or customer service for domestic voice process u will get maximum 14 to 18 thausand in hand salary as I experienced till now. When selecting any company u should be very confident in negotiations of salary and probation period other they put u in 6 or 8 months probation period and your job is not permanent until ur probation period running and ur pf will not start to deduct.

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 21 Mar 2024

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Group number discussion

Round 2 - Technical 

(1 Question)

  • Q1. Tell me about self introduction
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Last company where worked
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good discipline basic knowledge

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Top trending discussions

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Interview Tips & Stories
2w
mrstorm
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·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Invensis Technologies user image Anonymous

posted on 10 Oct 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. About u r self
    • Add your answer
  • Q2. Why iam hire u
  • Ans. 

    I am a dedicated and experienced customer service professional with a proven track record of exceeding customer expectations.

    • I have X years of experience in customer service roles

    • I have a strong ability to communicate effectively with customers and resolve issues efficiently

    • I am highly organized and detail-oriented, ensuring that all customer inquiries are handled promptly and accurately

    • Answered by AI
    Add your answer

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 2 May 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Are you comfortable to talk in English
    • Add your answer

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 6 Jun 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself than asking to privious job details if you are experienced than salary expectations.
    • Add your answer
  • Q2. Tell me something about for Mumbai
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask your interview first in English language than other questions answered go ahead with your regional language but without fumble do your job as a very confident.

Customer Service Executive Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 29 Aug 2022

I applied via Walk-in and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce your self in Hindi
    • Add your answer
  • Q2. Tell us about air pollution
  • Ans. 

    Air pollution is the presence of harmful substances in the air that we breathe.

    • Air pollution can be caused by natural sources such as wildfires and volcanic eruptions, as well as human activities like transportation and industrial processes.

    • Common air pollutants include carbon monoxide, sulfur dioxide, nitrogen oxides, and particulate matter.

    • Exposure to air pollution can lead to respiratory and cardiovascular problems,...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool going interview. But the waiting period is too long

Customer Service Executive Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 13 Oct 2022

Round 1 - One-on-one 

(1 Question)

  • Q1. Everyone can crack this interview
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Proven ability to handle difficult customers and resolve issues

    • Proficient in using CRM software and handling multiple communication channels

    • Received multiple positive customer feedback and recognition for outstandi...

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself that's it 🤣
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.

    • I have over 5 years of experience in the customer service industry.

    • I am skilled in handling customer inquiries, resolving complaints, and providing product information.

    • I have a proven track record of meeting and exceeding customer satisfaction goals.

    • I am proficient in using customer service software and have exc...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I would suggest try other company then this, HRH is just waste of time you will loose flexibility here and I'm sure you will quit in few months so better go for good company than this

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 23 Jul 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1. Tell me about yourself 2. What are your salary expectations 3. Why you want this role
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Same questions asked by the manager
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Anyone with good communication skills can get a job here. Apart from this the experience which you get on floor can vary with the team you're working with. Salary gets credited on time. You can begin here as a fresher but don't stay for too long if growth isn't given.

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 19 Apr 2022

I applied via Walk-in and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't worry about interview. One can easily pass the interview with minimum knowledge of English.

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 14 May 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Tell me about your self?
    • Add your answer
  • Q2. Why we should hire your?
    • Add your answer
  • Q3. Why you want to work in our company?
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. How long you work in our company?
    • Add your answer
  • Q2. Tell me about your self?
    • Add your answer
More about working at Imarque Solutions

Imarque Solutions Interview FAQs

How many rounds are there in Imarque Solutions Customer Service Executive interview for freshers?
Imarque Solutions interview process for freshers usually has 2-3 rounds. The most common rounds in the Imarque Solutions interview process for freshers are HR, Group Discussion and Technical.
How to prepare for Imarque Solutions Customer Service Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Imarque Solutions. The most common topics and skills that interviewers at Imarque Solutions expect are Customer Service, Hindi, Domestic BPO, Inbound Process and call center.

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Imarque Solutions Interviews By Designations

Interview Questions for Popular Designations

Imarque Solutions Customer Service Executive Interview Process for Freshers

based on 2 interviews

Interview experience

3.5
  
Good
View more

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Imarque Solutions Customer Service Executive Salary
based on 34 salaries
₹1 L/yr - ₹4 L/yr
28% less than the average Customer Service Executive Salary in India
View more details

Imarque Solutions Customer Service Executive Reviews and Ratings

based on 10 reviews

3.3/5

Rating in categories

3.1

Skill development

2.6

Work-life balance

2.6

Salary

3.3

Job security

3.0

Company culture

2.8

Promotions

2.1

Work satisfaction

Explore 10 Reviews and Ratings
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