2 IIFL Securities Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

IIFL Securities Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 2 Aug 2021

Interview experience

Average

Difficulty level

Moderate

Process Duration

More than 8 weeks

Result

Selected

I applied via Walk-in and was interviewed in Feb 2022. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Firstly they had asked questions regarding what is insurance policy and it's required to take or not?

Ans. Having insurance will give you peace of mind. Life is uncertain, and life insurance can offer financial assistance to our family when we are no longer around. We can also plan our retirement by taking a retirement plan where we will receive a monthly income.

Answered Anonymously

Add your answer

Q2. How to build customer relationships with the NBFC ?

Ans.

Building customer relationships with NBFC involves personalized communication, timely responses, and transparency.

Personalized communication: Address customers by name and tailor solutions to their needs.
Timely responses: Respond promptly to queries and complaints to show customers that their concerns are valued.
Transparency: Be honest and upfront about fees, terms, and conditions to build trust with customers.
Offer lo...

Answered by AI

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Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Sales Executive Interview Questions & Answers

Axis Direct

Anonymous

posted on 13 May 2018

I applied via Company Website and was interviewed in Feb 2018. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. More questions about current affairs.

Add your answer

Q2. What is knowledge about axis securities ltd.

Ans.

Axis Securities Ltd. is a subsidiary of Axis Bank, offering a wide range of financial services including stockbroking, investment advisory, and wealth management.

Axis Securities Ltd. is a leading stockbroking firm in India.
It is a subsidiary of Axis Bank, one of the largest private sector banks in India.
The company provides services like equity trading, derivatives trading, mutual funds, IPOs, and more.
Axis Securities ...

Answered by AI

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Q3. Computer knowledge.

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Interview Preparation Tips

General Tips: Don't nervous to answer any question. If you don't know the answer then please say you don't have idea about that.
Duration: 1-4 weeks

Sales Executive Interview Questions & Answers

Axis Direct

Anonymous

posted on 30 Jun 2021

I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Tell me something about yourself ?

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Q2. Why do you want to join this company ?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , whatever they ask

Sales Executive Interview Questions & Answers

HDFC Securities

Anonymous

posted on 20 Aug 2022

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. What is demat and trading ac

Ans.

Demat and trading accounts are used for buying and selling securities in electronic form.

Demat account is used to hold securities in electronic form
Trading account is used to buy and sell securities
Demat account is mandatory for trading in the stock market
Trading account is linked to the bank account for seamless transactions
Both accounts are offered by depository participants and stockbrokers

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Learn basic knowledge about market....Start investment as soon as possible

Sales Executive Interview Questions & Answers

Reliance Securities

Rajesh Kumar verma

posted on 18 Feb 2023

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

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Round 2 - One-on-one

(2 Questions)

Q1. Talk about sales and marketing experience And ask how to handle Custmer problem

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Q2. How to handle a team

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Round 3 - Group Discussion

Target and motivation and how increase company revenue

Interview Preparation Tips

Interview preparation tips for other job seekers - Good for working period and i earn lot of money and enjoy my work

Sales Executive Interview Questions & Answers

Sharekhan

Anonymous

posted on 29 Dec 2021

Interview Questionnaire

11 Questions

Q1. Tell me about yourself

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Q2. What is your role in previous jobs

Add your answer

Q3. What is your key skill

Add your answer

Q4. Do you know computer knowledge

Ans.

Yes, I have computer knowledge.

Proficient in Microsoft Office Suite
Familiar with CRM software such as Salesforce
Experience with data analysis tools like Excel and Tableau

Answered by AI

Add your answer

Q5. What is your aim to

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Q6. What is your aim and goal

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Q7. What is your mother tounge

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Q8. What is your target to reach

Add your answer

Q9. Have you worked any where

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Q10. Selfe introduction

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Q11. What is your qualification

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I have got great experience by this ambition box

Sales Executive Interview Questions & Answers

Sharekhan

Anonymous

posted on 12 Apr 2022

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - HR

(3 Questions)

Q1. Share details of your previous job.

Add your answer

Q2. Why should we hire you?

Add your answer

Q3. Tell me about yourself.

Add your answer

Round 2 - Technical

(1 Question)

Q1. Why you want to work for the sharekhan? What you done in your internship?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to know all about what you write in your resume they ask the question behalf of resume..

Sales Executive Interview Questions & Answers

Sharekhan

Anonymous

posted on 19 Oct 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

2-4 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Nice interview not too much questions

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Tell in about your self ?

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. Tell me about your self

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be camb

Sales Executive Interview Questions & Answers

Sharekhan

Anonymous

posted on 26 Feb 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

2-4 weeks

Result

Selected

I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one

(1 Question)

Q1. Stock Market Related

Add your answer

Sales Executive Interview Questions & Answers

Axis Direct

Anonymous

posted on 19 Jan 2021

I applied via Naukri.com and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. If you looking for sales job in any industry you should have some knowledge how to sell any product (example:-sell me this pen)

Add your answer

Q2. As this is feild sell job you have to go to feild doing marketing and for that two wheeler are mandatory

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Interview Preparation Tips

Interview preparation tips for other job seekers - If you are looking for any sales/marketing job there two wheeler and valid driving licence are mandatory doesn't matter whether you're experience or fresher in any sales background...

IIFL Securities Interview FAQs

What are the top questions asked in IIFL Securities Customer Care Executive interview?

Some of the top questions asked at the IIFL Securities Customer Care Executive interview -

How to build customer relationships with the NBF...read more
firstly they had asked questions regarding what is insurance policy and it's re...read more

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IIFL Securities Customer Care Executive Salary

based on 29 salaries

₹1.2 L/yr - ₹3.5 L/yr

At par with the average Customer Care Executive Salary in India

View more details

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