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IIFL Securities Desktop Support Engineer L1 Interview Questions and Answers

Updated 8 Dec 2023

IIFL Securities Desktop Support Engineer L1 Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. Straight Away Question on What they were Specifically Looking For Rather than Theory Knowledge • A Formal Introduction • Difference Between Windows 10 Home , Pro and Enterprise • How to Configure a Home...
  • Q2. • What Steps you would Take to Troubleshoot Following Issues ( Network not working , Outlook is Not Responding, BSOD , Hardware Malfunction, Laggy Perfomance)
  • Ans. 

    To troubleshoot network issues, Outlook not responding, BSOD, hardware malfunction, and laggy performance, follow these steps.

    • Check network cables and connections for network issues

    • Restart Outlook and check for any updates for Outlook not responding

    • Check for recent hardware changes or updates for BSOD

    • Run hardware diagnostics for hardware malfunction

    • Check for background processes and system resources for laggy performan

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The Interview was Very good , They had a Very Good Approach towards the Candidate and the Environment they created.

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Sep 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What will you feel if you aren't selected for this job . Why do you want to go in this particular field

Interview Preparation Tips

Interview preparation tips for other job seekers - All though this questions weren't too much tough but this questions were asked because they want to check my decision making ability .it is very important to be confident in your interview, even if you don't know the answer better to say I don't know rather than saying something wrong.
Communication matters a lot . Whatever position you are applying whichever company you are interviewing with , everybody looks for a person who communicates well and is confident of what he is saying.

I applied via Recruitment Consultant and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself
  • Q2. How you'll manage a client amount
  • Ans. 

    I'll manage a client amount by understanding their needs and goals, providing personalized solutions, and maintaining regular communication.

    • Conduct a thorough needs analysis to understand the client's financial situation and goals

    • Provide personalized solutions that align with the client's needs and goals

    • Maintain regular communication to ensure client satisfaction and address any concerns

    • Monitor the client's portfolio a...

  • Answered by AI
  • Q3. Previous job description

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, prepare about stock Market

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Previous work experience cross selling of insurance , demat account opening, product knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Complete sales job with minimum operations

I applied via Naukri.com and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to switch? What were you targets? What are the current issues going on? Why did the stock fall despite positive results?

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview round would generally happen with 2 Managers, 1st with Branch Manger & 2nd Channel Head, HR interview may vary from company to company

I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About capital market. How will you going to invest 100000 as per the risk apetitide.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do prepare for Life Insurance, Mutual Funds, Equity Markets

I applied via Recruitment Consultant and was interviewed in Dec 2018. There were 3 interview rounds.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Having sales experience in Equity market & Mutual fund

Round: Interview with Regional head
Experience: Few questions about the career till date.
Not for fresher

General Tips: If you wanted to make career in sales then don't join angel broking ltd.
They have policy hire , fired policy
If you don't after three months then they will terminate you in fourth month
Skills: Communication, Body Language, Leadership, Decision Making Skills
Duration: 1-3 Months

I applied via Recruitment Consulltant and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Product Management 

(1 Question)

  • Q1. Product related knowledge questions Target orinted task assign by day to day

Interview Preparation Tips

Topics to prepare for ICICI Direct Senior Relationship Manager interview:
  • Nism-5A
  • IRDA
Interview preparation tips for other job seekers - You need to clear your nism-5A certification and IRDA before joining this is a target based job you have to sell MF wealth trade in equity
FD PMS, LI GI and all other investments products
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Topic was given, Asked to discuss it among 5 members

Round 2 - One-on-one 

(1 Question)

  • Q1. Stock market knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have Mutual fund knowledge
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself ?
  • Ans. 

    I am a dedicated and experienced Relationship Manager with a strong background in customer service and client retention.

    • Over 5 years of experience in building and maintaining relationships with clients

    • Skilled in identifying client needs and providing tailored solutions

    • Proven track record of exceeding sales targets and retaining key accounts

  • Answered by AI
  • Q2. Tell me about your past experience ?
  • Ans. 

    I have over 5 years of experience in relationship management, working with high-net-worth clients and developing strong client relationships.

    • Managed a portfolio of high-net-worth clients, providing personalized financial solutions

    • Developed and maintained strong relationships with clients to ensure their financial goals were met

    • Collaborated with internal teams to deliver exceptional service and exceed client expectation

  • Answered by AI
  • Q3. You have knowledge about market products LI,GI, debenture, bonds?
  • Ans. 

    Yes, I have knowledge about market products LI, GI, debenture, and bonds.

    • LI stands for Life Insurance, which provides financial protection to beneficiaries upon the insured's death.

    • GI refers to General Insurance, which covers a range of non-life insurance policies such as health, travel, and property insurance.

    • Debentures are long-term debt instruments issued by companies to raise funds, typically offering a fixed rate ...

  • Answered by AI
  • Q4. What is demat account you know how to open it?
  • Ans. 

    A demat account is an account that holds shares and securities in electronic form.

    • Demat account stands for dematerialized account.

    • It is used to hold securities such as stocks, bonds, and mutual funds in electronic form.

    • To open a demat account, one needs to approach a depository participant (DP) like banks or brokers.

    • Documents required for opening a demat account include identity proof, address proof, and PAN card.

    • Once ...

  • Answered by AI
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IIFL Securities Interview FAQs

How many rounds are there in IIFL Securities Desktop Support Engineer L1 interview?
IIFL Securities interview process usually has 2 rounds. The most common rounds in the IIFL Securities interview process are Resume Shortlist and Technical.

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IIFL Securities Desktop Support Engineer L1 Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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