IDFC FIRST Bharat Assistant Manager Operations Interview Questions and Answers

Chargeback life cycle involves the process of disputing a transaction and the subsequent resolution.

• Initiation of chargeback by cardholder or issuer

• Investigation by merchant to gather evidence

• Submission of evidence to card network

• Adjudication by card network

• Resolution and funds reversal

Experienced operations professional with a strong background in project management and process improvement.

• Over 5 years of experience in operations management

• Skilled in project planning and execution

• Proficient in process improvement methodologies such as Six Sigma

• Strong analytical and problem-solving skills

• Excellent communication and leadership abilities

Investment banking involves raising capital for companies and advising on mergers and acquisitions, while international trade involves the exchange of goods and services between countries.

• Investment banking helps companies raise capital through issuing stocks and bonds.

• Investment bankers also provide advisory services for mergers, acquisitions, and other financial transactions.

• International trade involves the import an...read more

Yes, I have knowledge about equity, dividends, stocks, etc.

• Equity represents ownership in a company and can be in the form of stocks.

• Dividends are payments made by a company to its shareholders from its profits.

• Stocks are units of ownership in a company that can be bought and sold on the stock market.

Yes, I am ready for relocation and can join promptly if needed.

• I am open to relocating for the right opportunity

• I have no ties that would prevent me from relocating

• I am excited about the possibility of starting a new adventure in a new location

I faced difficulty when a project deadline was moved up. I handled stress by prioritizing tasks and communicating with team.

• Identify the root cause of the difficulty

• Break down tasks into smaller manageable chunks

• Communicate with team members and supervisor for support

• Prioritize tasks based on urgency and importance

• Take short breaks to recharge and refocus