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IDFC FIRST Bank Customer Service Executive and Teller Interview Questions and Answers

Updated 30 Sep 2024

IDFC FIRST Bank Customer Service Executive and Teller Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Telephonic round
  • Q2. Latest work experience
  • Ans. 

    I have 2 years of experience as a Customer Service Executive at XYZ Company.

    • Handled customer inquiries and complaints effectively

    • Processed customer orders and payments

    • Provided product information and assistance to customers

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Knowledge of the compliance
  • Q2. Learning is last bank
Round 2 - HR 

(2 Questions)

  • Q1. Knowledge of process
  • Q2. Knowledge of the process

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy, it depends on your knowledge about banking
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Why you leave from previous organisation?
  • Ans. 

    I left my previous organization to seek new challenges and opportunities for growth.

    • Seeking new challenges and opportunities for growth

    • Desiring a change in work environment

    • Looking for better career advancement prospects

  • Answered by AI
  • Q2. What is your current CTC?
  • Ans. 

    My current CTC is $50,000 per year.

    • My current CTC is $50,000 per year

    • CTC stands for Cost to Company

    • It includes salary, bonuses, benefits, and any other perks provided by the employer

  • Answered by AI
  • Q3. What is your ambition?
  • Ans. 

    My ambition is to become a successful Teller and eventually work my way up to a management position within the banking industry.

    • To excel in my role as a Teller by providing excellent customer service and accurate financial transactions

    • To continuously improve my skills and knowledge in banking and finance

    • To take on leadership roles and responsibilities within the bank

    • To eventually become a manager or supervisor in the b

  • Answered by AI
  • Q4. Self introduction?

Interview Preparation Tips

Interview preparation tips for other job seekers - Customers relationship maintain
Service
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Kya kaam kiya hai?

Interview Preparation Tips

Interview preparation tips for other job seekers - Ye apne logo ko hi lete hai nagpur sneh nagar branch me, chahe ho fresher hi q na ho. Aur jo bahar se aate h unhe Kam LPA bta kar majboori ka fayda uthana chahte hai.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why your want to work in this bank
  • Q2. What's your salary expectations
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. What is bank. How many types of bank.
  • Ans. 

    A bank is a financial institution that accepts deposits from the public and creates credit. There are various types of banks including commercial banks, central banks, and investment banks.

    • Commercial banks provide services to individuals and businesses, such as savings accounts, loans, and mortgages.

    • Central banks regulate the country's monetary policy and issue currency.

    • Investment banks help companies raise capital thr...

  • Answered by AI
  • Q2. About your family details.
  • Q3. Have you a bike
  • Q4. What are your strength and weakness?
  • Q5. Can you work under pressure ?
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self intro only and RH taken the interview
  • Q2. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Jana small finance bank is the worst bank it has lots of pressure and strict timings for morning only but evening closing some times will be 10 pm not for transaction, it's only for who's not achieving the day Target . The Chennai RH, and State head given the punishment to the employee would be stay in the branch till 10.30. If the employee not done the business from the customer , the RH vaithi told you have to put the own cash to do the business either employee name or the customer name. Most of the janabank employees getting salary and again given the salary to the janabank for achieving the targets. This is the worst bank I have ever seen especially Chennai region is very worst that RH is a very worst person most of the employees in Chennai branches are serving notice period .
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Some math and gk gs English questions

Round 3 - HR 

(2 Questions)

  • Q1. About your self hobby
  • Q2. Fatca and upi cash operations

Interview Preparation Tips

Interview preparation tips for other job seekers - My first banking job and my first interview great filling
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Any reletive work from icici bank

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks

I applied via Walk-in and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Group Discussion 

About working experience in other company

Round 3 - HR 

(2 Questions)

  • Q1. About not to leave as custodian
  • Q2. Hr ask about sallary or package

Interview Preparation Tips

Interview preparation tips for other job seekers - Change reason about to increase in salary just the main thing cause work is important and salary is more important to live life

IDFC FIRST Bank Interview FAQs

How many rounds are there in IDFC FIRST Bank Customer Service Executive and Teller interview?
IDFC FIRST Bank interview process usually has 1 rounds. The most common rounds in the IDFC FIRST Bank interview process are HR.

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