Teller

10+ Teller Interview Questions and Answers

Updated 27 Jan 2025
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Q1. If you will assigned in far away area are you interested?

Ans.

Yes, I am interested in being assigned to a far away area.

  • I enjoy new experiences and challenges

  • I am open to exploring different cultures and environments

  • I am willing to adapt and learn in unfamiliar situations

Q2. How to check if someone gives a counterfeit note to the teller

Ans.

To check for counterfeit notes, tellers can use UV light, counterfeit detection pens, and check for security features.

  • Use UV light to check for security features like watermarks, security threads, and color-shifting ink.

  • Use a counterfeit detection pen to test the paper's authenticity.

  • Check for raised printing, microprinting, and other security features on the note.

  • Train tellers to be familiar with the look and feel of genuine currency.

  • If suspicious, consult with a supervisor ...read more

Teller Interview Questions and Answers for Freshers

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Q3. If someone forcibly gives a torn note to the teller, what should the teller do in that condition

Ans.

The teller should refuse to accept the torn note and inform the customer of the policy regarding damaged currency.

  • Refuse to accept the torn note as it may not be considered legal tender

  • Inform the customer of the policy regarding damaged currency

  • Advise the customer to exchange the torn note at a bank or through the central bank

Q4. If the cash tally is not matching in the same denom then what should the tailor do

Ans.

The teller should recount the cash and verify the denominations to identify any discrepancies.

  • Recount the cash to ensure accuracy

  • Check each denomination separately

  • Look for any errors in counting or sorting

  • Consult with a supervisor if needed

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Q5. Tell me about bank and bank products

Ans.

Banks offer various financial products and services to customers, including savings accounts, loans, credit cards, and investment options.

  • Banks provide a safe place for customers to deposit their money and earn interest on savings accounts.

  • They offer loans for various purposes, such as home mortgages, car loans, and personal loans.

  • Credit cards are also a popular product offered by banks, allowing customers to make purchases and earn rewards points or cash back.

  • Banks also prov...read more

Q6. What is bank. How many types of bank.

Ans.

A bank is a financial institution that accepts deposits from the public and creates credit. There are various types of banks including commercial banks, central banks, and investment banks.

  • Commercial banks provide services to individuals and businesses, such as savings accounts, loans, and mortgages.

  • Central banks regulate the country's monetary policy and issue currency.

  • Investment banks help companies raise capital through issuing stocks and bonds.

  • Other types of banks include...read more

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Q7. how do you deal with workplace conflict?

Ans.

I address workplace conflict by actively listening, seeking common ground, and finding mutually beneficial solutions.

  • Actively listen to all parties involved to understand their perspectives

  • Seek common ground and areas of agreement to build upon

  • Find mutually beneficial solutions that address the concerns of all parties

  • Communicate openly and respectfully to resolve conflicts effectively

Q8. Difference between FD and RD

Ans.

FD is a one-time investment with fixed interest rate while RD is a recurring deposit with variable interest rate.

  • FD is a lump sum investment with a fixed interest rate for a fixed tenure

  • RD is a recurring deposit where a fixed amount is deposited at regular intervals with variable interest rate

  • FD is suitable for those who have a lump sum amount to invest

  • RD is suitable for those who want to save a fixed amount every month

  • FD offers higher interest rates than RD

  • RD offers flexibil...read more

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Q9. What u know about banking

Ans.

Banking involves financial services such as deposits, loans, investments, and money management.

  • Banks accept deposits from customers and provide loans to individuals and businesses.

  • Banks offer various financial products and services such as savings accounts, credit cards, and mortgages.

  • Banks play a crucial role in the economy by facilitating transactions, managing risks, and providing liquidity.

  • Banking regulations ensure the stability and integrity of the financial system.

  • Onli...read more

Q10. NEFT RTGS CMS roles of teller

Ans.

NEFT, RTGS, and CMS are electronic payment systems that a teller may use to facilitate transactions.

  • NEFT (National Electronic Funds Transfer) is used for transferring funds up to Rs. 2 lakhs from one bank account to another.

  • RTGS (Real Time Gross Settlement) is used for transferring large amounts of money (Rs. 2 lakhs and above) in real-time.

  • CMS (Cash Management Services) is used for managing cash transactions for businesses and organizations.

  • As a teller, it is important to be...read more

Q11. Casa account full form

Ans.

Casa account full form is Current Account Savings Account.

  • Casa stands for Current Account Savings Account

  • It is a type of bank account that combines the features of a current account and a savings account

  • Casa accounts offer the benefits of both types of accounts, such as cheque facilities and interest on savings

Q12. Account full form

Ans.

Account full form is a term used to refer to the complete meaning of the word 'account'.

  • Account full form is 'A record or statement of financial expenditure and receipts relating to a particular period or purpose'.

  • It can also refer to 'A report or description of an event or experience'.

  • Examples include 'bank account', 'email account', 'social media account'.

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