IndusInd Bank Teller Interview Questions and Answers

Q1. Why do you want to join us
Ans. 
I am passionate about providing excellent customer service and believe in the values and mission of your organization.
• Passionate about customer service

• Aligned with organization's values and mission
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Q2. What are your strength and weakness
Ans. 
My strength is attention to detail and my weakness is public speaking.
• Strength: Attention to detail - I excel at noticing small details and ensuring accuracy in my work.

• Weakness: Public speaking - I struggle with speaking in front of large groups and conveying my thoughts effectively.

• Example: In my previous role as a bank teller, my attention to detail helped me catch errors in transactions before they became bigger is...read more
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Q3. If someone forcibly gives a torn note to the teller, what should the teller do in that condition
Ans. 
The teller should refuse to accept the torn note and inform the customer of the policy regarding damaged currency.
• Refuse to accept the torn note as it may not be considered legal tender

• Inform the customer of the policy regarding damaged currency

• Advise the customer to exchange the torn note at a bank or through the central bank
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Q4. If the cash tally is not matching in the same denom then what should the tailor do
Ans. 
The teller should recount the cash and verify the denominations to identify any discrepancies.
• Recount the cash to ensure accuracy

• Check each denomination separately

• Look for any errors in counting or sorting

• Consult with a supervisor if needed
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Q5. How to check if someone gives a counterfeit note to the teller
Ans. 
To check for counterfeit notes, tellers can use UV light, counterfeit detection pens, and check for security features.
• Use UV light to check for security features like watermarks, security threads, and color-shifting ink.

• Use a counterfeit detection pen to test the paper's authenticity.

• Check for raised printing, microprinting, and other security features on the note.

• Train tellers to be familiar with the look and feel of ...read more
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Q1. What about you yourself
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Q2. What have you done
Ans. 
I have worked as a teller for 5 years at XYZ Bank, handling cash transactions, assisting customers, and balancing daily reports.
• Handled cash transactions on a daily basis

• Assisted customers with account inquiries and transactions

• Balanced daily reports and reconciled discrepancies

• Trained new tellers on bank procedures and policies
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Q1. Kya kaam kiya hai?
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Q1. Regarding experience
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Q2. Regarding skills
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Q1. Last job leaving reason
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Q2. Why you join us tell
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Last job problems and oppurnities