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ICICI Merchant Service Customer Service Executive Interview Questions and Answers

Updated 11 Dec 2022

ICICI Merchant Service Customer Service Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic questions relating to you and your family, education, etc
Round 3 - One-on-one 

(3 Questions)

  • Q1. Personal questions, past job experience
  • Q2. Describe yourself in few words
  • Q3. Describe about your hometown

Interview Preparation Tips

Topics to prepare for ICICI Merchant Service Customer Service Executive interview:
  • Graduation
Interview preparation tips for other job seekers - Just be confident and do not lie about anything to your interviewer, also work on your communication skills in English

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Previous work experiences
  • Q2. Based on your own answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Related previous work and salary
  • Q2. Based on your own answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Excel, casa, gold loan related
  • Q2. Casa gold loan Excel
  • Q3. Casa, gold loan,insurance related
  • Q4. CMS, casa , work experience
  • Q5. Remittance, casa
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Only reference consider
  • Q2. No HR round only reference consider

Interview Preparation Tips

Interview preparation tips for other job seekers - My personal advice to everyone naver join shivalik Small Finance Bank. Joining Shivalik Bank was the worst decision of my career.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Role of officer
Round 2 - Technical 

(1 Question)

  • Q1. About your self

Interview Preparation Tips

Interview preparation tips for other job seekers - get prepared
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - One-on-one 

(3 Questions)

  • Q1. About education background
  • Q2. Abouth family background
  • Q3. About banking knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Smile and answer to question confidently
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why you think you are a perfect fit for this role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Share the skills which you have and is required for this role and highlight your previous experience, which can help you in this Role

I applied via Recruitment Consultant and was interviewed in Feb 2022. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview not conducted by HR conducted by zonal head and ask about your self and your previous experience
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Previous work experiences
  • Q2. Based on your own answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Related previous work and salary
  • Q2. Based on your own answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best

Interview Questionnaire 

2 Questions

  • Q1. Totally waste hire employee s to much work pressure
  • Q2. Team head's put lot of pressure CRO ,

Interview Preparation Tips

Interview preparation tips for other job seekers - Wasted job to much work pressure

ICICI Merchant Service Interview FAQs

How many rounds are there in ICICI Merchant Service Customer Service Executive interview?
ICICI Merchant Service interview process usually has 3 rounds. The most common rounds in the ICICI Merchant Service interview process are Resume Shortlist, HR and One-on-one Round.

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