Shivalik Small Finance Bank Customer Service Manager Interview Questions and Answers

Listening skill and communication skill

Attend in group discussion with customers and employees

Q1. They asked me to write about a general topic in a essay format to review my communication skill
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Discuss about the merits and demerits of plastic

Q1. General knowledge and communication
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Q2. Personal and research about the interview
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Q1. Tell us about yourself?
Ans. 
Experienced professional with a background in retail management and a passion for team leadership.
• Started career in retail as a sales associate and worked way up to management roles

• Strong leadership skills demonstrated through successful team management and development

• Passionate about delivering exceptional customer service and driving sales

• Experienced in inventory management, scheduling, and budgeting
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Q2. Tell us about your Previous job roles?
Ans. 
I have held various roles in customer service and retail management, focusing on team leadership and operational efficiency.
• Managed a team of 15 sales associates in a retail store

• Implemented new training programs to improve customer service

• Developed and executed sales strategies to meet and exceed targets

• Responsible for inventory management and merchandising

• Handled customer escalations and resolved issues effectively
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Q1. What are work Frome privious company and role
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Q2. What are your work experience
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Q3. What are you comfortable this job
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Q1. Share details of your previous job.
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Q2. What is your family background?
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Q3. What are your strengths and weaknesses?
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Q4. Tell me about yourself.
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