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ICICI Merchant Service

3.7
based on 197 Reviews

Working at ICICI Merchant Service

Company Summary

ICICI Merchant Service is the leader in small business merchant services and enterprise solutions for payments. Fiserv creates new experiences to take the business to the next level.

Overall Rating

3.7/5
based on 197 reviews
highly rated categories
3% below
industry average
highly rated categories
Critically rated for

Promotions, Job security

Work Policy
Work from office
Work from office
51% employees reported
Monday to Saturday
Monday to Saturday
72% employees reported
Flexible timing
Flexible timing
52% employees reported
Within city
Within city
58% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
18 employees reported
Health insurance
Health insurance
10 employees reported
Cafeteria
Cafeteria
2 employees reported
International/On-site exposure
International/On-site exposure
1 employee reported
View all benefits

About ICICI Merchant Service

Founded in2009 (16 yrs old)
India Employee Count501-1k
Global Employee Count501-1k
India HeadquartersMumbai, India
Office Locations
--
Websitefirstdata.com
Primary Industry
Other Industries
Are you managing ICICI Merchant Service's employer brand? To edit company information,
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ICICI Merchant Services represents an alliance formed in 2009 between ICICI Bank – India’s largest private sector bank, and First Data – the global leader in payment technology and services solutions. ICICI Merchant Services is an India merchant services company providing credit card payment processing services. We offer tailor-made payment solutions with local expertise and customer care for all business types. ICICI Bank - India's largest private sector bank, and First Data - a global leader in electronic commerce and payment services, together offer reliable, world-class card acceptance solutions in India through ICICI Merchant Services.
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ICICI Merchant Service Ratings

based on 197 reviews

Overall Rating

3.7/5
How AmbitionBox ratings work?
5
100
4
40
3
16
2
11
1
30

Category Ratings

3.6

Salary

3.6

Work-life balance

3.5

Skill development

3.4

Company culture

3.4

Work satisfaction

3.2

Job security

3.0

Promotions

ICICI Merchant Service is rated 3.7 out of 5 stars on AmbitionBox, based on 197 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at ICICI Merchant Service
based on 188 reviews
3.2
Rated by 18 Women
Rated 3.3 for Company culture and 3.3 for Salary
3.8
Rated by 170 Men
Rated 3.7 for Work-life balance and 3.6 for Salary

Work Policy at ICICI Merchant Service

based on 16 reviews in last 6 months
Work from office
51%
Hybrid
43%
Permanent work from home
6%

ICICI Merchant Service Reviews

Top mentions in ICICI Merchant Service Reviews

+ 5 more

Compare ICICI Merchant Service with Similar Companies

ICICI Merchant Service
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Overall Rating
3.7/5
based on 197 reviews
3.9/5
based on 1.1k reviews
4.1/5
based on 1k reviews
3.8/5
based on 1.2k reviews
Highly Rated for
No highly rated category
Work-life balance
Work-life balance
Skill development
Company culture
No highly rated category
Critically Rated for
Promotions
Job security
Promotions
No critically rated category
Job security
Promotions
Primary Work Policy
Work from office
51% employees reported
Work from office
63% employees reported
Work from office
90% employees reported
Hybrid
53% employees reported
Rating by Women Employees
3.2
Average
rated by 18 women
3.8
Good
rated by 127 women
4.1
Good
rated by 166 women
3.8
Good
rated by 97 women
Rating by Men Employees
3.8
Good
rated by 170 men
3.9
Good
rated by 866 men
4.1
Good
rated by 814 men
3.8
Good
rated by 1k men
Job security
3.2
Average
3.7
Good
3.8
Good
3.3
Average
View more

ICICI Merchant Service Salaries

ICICI Merchant Service salaries have received with an average score of 3.6 out of 5 by 197 employees.

Sales Executive

(137 salaries)
Unlock
₹2.1 L/yr - ₹3.8 L/yr

Relationship Manager

(71 salaries)
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₹2 L/yr - ₹4 L/yr

Team Lead

(28 salaries)
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₹2.6 L/yr - ₹6.5 L/yr

Sales Officer

(17 salaries)
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₹2.5 L/yr - ₹4.5 L/yr

Senior Sales Executive

(10 salaries)
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₹2.4 L/yr - ₹3.8 L/yr

Business Manager

(10 salaries)
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₹7 L/yr - ₹20 L/yr

Senior Business Manager

(7 salaries)
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₹13 L/yr - ₹30 L/yr

Back end Executive

(7 salaries)
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₹2.6 L/yr - ₹4.3 L/yr

Sales Manager

(6 salaries)
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₹2.9 L/yr - ₹3.5 L/yr

Field Sales Executive

(6 salaries)
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₹2.4 L/yr - ₹4.5 L/yr

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ICICI Merchant Service FAQs

When was ICICI Merchant Service founded?
ICICI Merchant Service was founded in 2009. The company has been operating for 16 years primarily in the Banking sector.
Where is the ICICI Merchant Service headquarters located?
ICICI Merchant Service is headquartered in Mumbai.
How many employees does ICICI Merchant Service have in India?
ICICI Merchant Service currently has more than 700+ employees in India. Sales & Business Development department appears to have the highest employee count in ICICI Merchant Service based on the number of reviews submitted on AmbitionBox.
Does ICICI Merchant Service have good work-life balance?
ICICI Merchant Service has a Work-Life Balance Rating of 3.6 out of 5 based on 100+ employee reviews on AmbitionBox. 71% employees rated ICICI Merchant Service 4 or above, while 29% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read ICICI Merchant Service work-life balance reviews for more details
Is ICICI Merchant Service good for career growth?
Career growth at ICICI Merchant Service is rated as moderate, with a promotions and appraisal rating of 3.0. 29% employees rated ICICI Merchant Service 3 or below, while 71% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading ICICI Merchant Service promotions/appraisals reviews for more detailed insights.
What are the cons of working in ICICI Merchant Service?
Working at ICICI Merchant Service does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal and job security, based on 100+ employee reviews on AmbitionBox.
ICICI Merchant Service Overview
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