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ICICI Merchant Service
3.7
based on 196 Reviews
Company Overview
Company Locations
Working at ICICI Merchant Service
Company Summary
ICICI Merchant Service is the leader in small business merchant services and enterprise solutions for payments. Fiserv creates new experiences to take the business to the next level.
Overall Rating
3.7/5
based on 196 reviews
3% below
industry average
Critically rated for
Promotions, Job security
Work Policy
Work from office
51% employees reported
Monday to Saturday
72% employees reported
Flexible timing
53% employees reported
Within city
58% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
18 employees reported
Health insurance
10 employees reported
Cafeteria
2 employees reported
International/On-site exposure
1 employee reported
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About ICICI Merchant Service
Founded in2009 (16 yrs old)
India Employee Count501-1k
Global Employee Count501-1k
India HeadquartersMumbai, India
Office Locations
--
Websitefirstdata.com
Primary Industry
Other Industries
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ICICI Merchant Services represents an alliance formed in 2009 between ICICI Bank – India’s largest private sector bank, and First Data – the global leader in payment technology and services solutions.
ICICI Merchant Services is an India merchant services company providing credit card payment processing services. We offer tailor-made payment solutions with local expertise and customer care for all business types. ICICI Bank - India's largest private sector bank, and First Data - a global leader in electronic commerce and payment services, together offer reliable, world-class card acceptance solutions in India through ICICI Merchant Services.
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ICICI Merchant Service Ratings
based on 196 reviews
Overall Rating
3.7/5
How AmbitionBox ratings work?
5
99
4
40
3
16
2
11
1
30
Category Ratings
3.6
Salary
3.6
Work-life balance
3.5
Skill development
3.4
Company culture
3.4
Work satisfaction
3.2
Job security
3.0
Promotions
ICICI Merchant Service is rated 3.7 out of 5 stars on AmbitionBox, based on 196 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at ICICI Merchant Service
based on 187 reviews
3.2
Rated by 18 Women
Rated 3.3 for Company culture and 3.3 for Salary
3.8
Rated by 169 Men
Rated 3.7 for Work-life balance and 3.6 for Salary
Work Policy at ICICI Merchant Service
based on 16 reviews in last 6 months
Work from office
51%
Hybrid
43%
Permanent work from home
6%
ICICI Merchant Service Reviews
Top mentions in ICICI Merchant Service Reviews
+ 5 more
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Compare ICICI Merchant Service with Similar Companies
 |  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.7/5 based on 196 reviews | 4.2/5 based on 11.6k reviews | 3.9/5 based on 1.1k reviews  | 3.8/5 based on 1.2k reviews |
Highly Rated for |  No highly rated category | Skill development Work-life balance Salary | No highly rated category | No highly rated category |
Critically Rated for | Promotions Job security |  No critically rated category | Promotions | Job security Promotions |
Primary Work Policy | Work from office 51% employees reported | Work from office 88% employees reported | Work from office 63% employees reported | Hybrid 53% employees reported |
Rating by Women Employees | 3.2 Average rated by 18 women | 4.2 Good rated by 1.3k women | 3.8 Good rated by 127 women | 3.8 Good rated by 98 women |
Rating by Men Employees | 3.8 Good rated by 169 men | 4.3 Good rated by 9.8k men | 3.9 Good rated by 868 men | 3.8 Good rated by 1k men |
Job security | 3.2 Average | 4.1 Good | 3.7 Good | 3.3 Average |
View more
ICICI Merchant Service Salaries
ICICI Merchant Service salaries have received with an average score of 3.6 out of 5 by 196 employees.
Sales Executive
(137 salaries)
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₹2.1 L/yr - ₹3.8 L/yr
Relationship Manager
(71 salaries)
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₹2 L/yr - ₹4 L/yr
Team Lead
(28 salaries)
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₹2.6 L/yr - ₹6.5 L/yr
Sales Officer
(17 salaries)
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₹2.5 L/yr - ₹4.5 L/yr
Senior Sales Executive
(10 salaries)
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₹2.4 L/yr - ₹3.8 L/yr
Business Manager
(10 salaries)
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₹7 L/yr - ₹20 L/yr
Senior Business Manager
(7 salaries)
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₹13 L/yr - ₹30 L/yr
Back end Executive
(7 salaries)
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₹2.6 L/yr - ₹4.3 L/yr
Sales Manager
(6 salaries)
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₹2.9 L/yr - ₹3.5 L/yr
Field Sales Executive
(6 salaries)
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₹2.4 L/yr - ₹4.5 L/yr
ICICI Merchant Service Offices
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ICICI Merchant Service FAQs
When was ICICI Merchant Service founded?
ICICI Merchant Service was founded in 2009. The company has been operating for 16 years primarily in the Banking sector.
Where is the ICICI Merchant Service headquarters located?
ICICI Merchant Service is headquartered in Mumbai.
How many employees does ICICI Merchant Service have in India?
ICICI Merchant Service currently has more than 700+ employees in India. Sales & Business Development department appears to have the highest employee count in ICICI Merchant Service based on the number of reviews submitted on AmbitionBox.
Does ICICI Merchant Service have good work-life balance?
ICICI Merchant Service has a Work-Life Balance Rating of 3.6 out of 5 based on 100+ employee reviews on AmbitionBox. 71% employees rated ICICI Merchant Service 4 or above, while 29% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read ICICI Merchant Service work-life balance reviews for more details
Is ICICI Merchant Service good for career growth?
Career growth at ICICI Merchant Service is rated as moderate, with a promotions and appraisal rating of 3.0. 29% employees rated ICICI Merchant Service 3 or below, while 71% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading ICICI Merchant Service promotions/appraisals reviews for more detailed insights.
What are the cons of working in ICICI Merchant Service?
Working at ICICI Merchant Service does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal and job security, based on 100+ employee reviews on AmbitionBox.
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