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Paytm Payments Bank
3.9
based on 1.2k Reviews
Video summary
Company Overview
Company Locations
Working at Paytm Payments Bank
Company Summary
Paytm Payments Bank aims to provide accessible digital banking services to India's underserved populations, emphasizing zero balance accounts and no transaction fees.
Overall Rating
3.9/5
based on 1.2k reviews
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3% above
industry average
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Critically rated for
Promotions
Work Policy
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Hybrid
52% employees reported
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Monday to Saturday
48% employees reported
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Flexible timing
65% employees reported
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No travel
50% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
52 employees reported
Health insurance
51 employees reported
Office cab/shuttle
28 employees reported
Cafeteria
27 employees reported
View all benefits
About Paytm Payments Bank
Founded in2016 (9 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
India HeadquartersNoida,Uttar Pradesh, India
Office Locations
--
Websitepaytmbank.com
Primary Industry
Other Industries
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View in video summary
Paytm Payments Bank is India’s mobile-first bank with zero balance-zero digital transaction charge accounts. Owned and governed solely by Indians, Paytm Payments Bank was launched on May 23, 2017. Vijay Shekhar Sharma owns majority stake in the company, with the remaining share owned by Indian firm One97 Communications Ltd. Paytm Payments Bank is building India’s first world class digital bank with a mission and commitment to serve to all underbanked and underserved indians. We will bring half-a-billion Indians to mainstream economy.
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Paytm Payments Bank Ratings
based on 1.2k reviews
Overall Rating
3.9/5
How AmbitionBox ratings work?
5
561
4
260
3
161
2
56
1
140
Category Ratings
3.7
Salary
3.7
Work-life balance
3.7
Skill development
3.7
Work satisfaction
3.6
Company culture
3.4
Job security
3.3
Promotions
Paytm Payments Bank is rated 3.9 out of 5 stars on AmbitionBox, based on 1.2k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Paytm Payments Bank
based on 1.1k reviews
3.7
Rated by 96 Women
Rated 3.7 for Work-life balance and 3.6 for Salary
3.9
Rated by 1k Men
Rated 3.7 for Work-life balance and 3.7 for Salary
Work Policy at Paytm Payments Bank
based on 115 reviews in last 6 months
Hybrid
52%
Work from office
28%
Permanent work from home
20%
Paytm Payments Bank Reviews
Top mentions in Paytm Payments Bank Reviews
+ 5 more
Compare Paytm Payments Bank with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 3.9/5 based on 1.2k reviews | 4.0/5 based on 1k reviews | 3.9/5 based on 1.1k reviews | 4.2/5 based on 89 reviews |
Highly Rated for | No highly rated category | Skill development Work-life balance Job security | No highly rated category | Work-life balance Salary Job security |
Critically Rated for | Promotions | No critically rated category | Promotions | No critically rated category |
Primary Work Policy | Hybrid 52% employees reported | Work from office 45% employees reported | Work from office 63% employees reported | Work from office 63% employees reported |
Rating by Women Employees | 3.7 Good rated by 96 women | 4.0 Good rated by 78 women | 3.8 Good rated by 126 women | 4.5 Good rated by 8 women |
Rating by Men Employees | 3.9 Good rated by 1k men | 4.0 Good rated by 861 men | 3.9 Good rated by 864 men | 4.3 Good rated by 77 men |
Job security | 3.4 Average | 3.8 Good | 3.7 Good | 4.0 Good |
View more
Paytm Payments Bank Salaries
Paytm Payments Bank salaries have received with an average score of 3.7 out of 5 by 1.2k employees.
Senior Associate
(319 salaries)
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₹2.3 L/yr - ₹9 L/yr
Team Lead
(293 salaries)
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₹2.5 L/yr - ₹10 L/yr
Sales Executive
(188 salaries)
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₹1.7 L/yr - ₹4.5 L/yr
Senior Software Engineer
(170 salaries)
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₹10.5 L/yr - ₹45 L/yr
Junior Manager
(159 salaries)
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₹4.2 L/yr - ₹13 L/yr
Field Sales Executive
(149 salaries)
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₹1.8 L/yr - ₹4 L/yr
Software Engineer
(136 salaries)
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₹6.3 L/yr - ₹26 L/yr
Fraud Analyst
(125 salaries)
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₹2.2 L/yr - ₹5.5 L/yr
Key Account Manager
(92 salaries)
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₹3 L/yr - ₹14 L/yr
Technical Lead
(79 salaries)
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₹14 L/yr - ₹59.8 L/yr
Paytm Payments Bank Interview Questions
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Top Paytm Payments Bank interview questions and answers
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Paytm Payments Bank Jobs
Popular Designations Paytm Payments Bank Hires for
Chief Compliance Officer
Create job alerts
Operator
Create job alerts
Banking Professional
Create job alerts
Money Laundering Reporting Officer
Create job alerts
Popular Skills Paytm Payments Bank Hires for
Paytm Payments Bank News
Paytm CEO Expects Digital Bank Recovery Following Regulatory Suspension
- Paytm's CEO, Vijay Shekhar Sharma, expects the company's banking unit to recover following the regulatory suspension.
- Reserve Bank of India (RBI) had suspended business at Paytm Payments Bank due to noncompliances and supervisory concerns.
- Paytm is working to resolve the situation and has made changes to its approach towards the business.
- Paytm faced significant impact from the suspension and is now seeking partnerships with other FinTechs to sustain its digital payments business.
Pymnts | 22 Jan, 2025

RBI Financial Stability Report: Monetary Fines Fall By 47% On Year During June To November
- Monetary fines imposed by the RBI on regulated entities from June to November have fallen by 47% compared to the same period last year, according to the Financial Stability Report for December 2024.
- The RBI imposed fines on 153 entities, including public and private sector banks, foreign banks, cooperative banks, and NBFCs, for non-compliance during the June-November period.
- In the same period last year, the RBI had imposed fines on 146 regulated entities, including state-owned and private sector banks, foreign banks, and regional rural banks.
- The RBI has recently taken strict regulatory actions against several financial institutions, including restricting Paytm Payments Bank, Kotak Mahindra Bank, IIFL Finance, JM Financial Products, ECL Finance, and Edelweiss Asset Reconstruction Company.
Bloomberg Quint | 30 Dec, 2024
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Paytm Payments Bank files compliance report with RBI; holds ₹1,400 crore of deposit
- Paytm Payments Bank has filed a compliance report with RBI following the regulatory concerns earlier this year.
- The bank holds over ₹1,400 crore in customer deposits, which are parked in government securities and deposits with the RBI and other banks.
- The bank has taken additional measures to ensure compliance on onboarding of customers, anti-money laundering, and customer data privacy.
- RBI imposed severe business restrictions on Paytm Payments Bank earlier this year, barring incremental banking services and deposit mobilization.
HinduBusinessLine | 12 Dec, 2024
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Manish Kumar takes on CHRO role at Paytm Payments Bank
- Manish Kumar has been appointed chief human resources officer (CHRO), Paytm Payments Bank.
- He has moved from UBI Services, where he was chief people officer.
- Kumar has a vast experience in the field of HR, previously serving in various roles at companies like Reliance Capital, Alkem Laboratories, IDFC Bank, and RBS.
- HRKatha wishes Manish Kumar all the best in his new role at Paytm Payments Bank.
HRKatha | 19 Nov, 2024

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Paytm Payments Bank FAQs
When was Paytm Payments Bank founded?
Paytm Payments Bank was founded in 2016. The company has been operating for 9 years primarily in the Banking sector.
Where is the Paytm Payments Bank headquarters located?
Paytm Payments Bank is headquartered in Noida,Uttar Pradesh.
How many employees does Paytm Payments Bank have in India?
Paytm Payments Bank currently has more than 3,800+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Paytm Payments Bank based on the number of reviews submitted on AmbitionBox.
Does Paytm Payments Bank have good work-life balance?
Paytm Payments Bank has a Work-Life Balance Rating of 3.7 out of 5 based on 1,100+ employee reviews on AmbitionBox. 70% employees rated Paytm Payments Bank 4 or above, while 30% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Paytm Payments Bank work-life balance reviews for more details
Is Paytm Payments Bank good for career growth?
Career growth at Paytm Payments Bank is rated as moderate, with a promotions and appraisal rating of 3.3. 30% employees rated Paytm Payments Bank 3 or below, while 70% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Paytm Payments Bank promotions/appraisals reviews for more detailed insights.
What are the cons of working in Paytm Payments Bank?
Working at Paytm Payments Bank does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, based on 1,100+ employee reviews on AmbitionBox.
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