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ICICI Merchant Service Reviews

Updated 27 Mar, 2025
Overall Rating
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3.8/5
based on 198 reviews

neutral trend On-Par with industry's average

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Rating distribution

Category Ratings

3.6

Salary

3.6

Work-life balance

3.5

Company culture

3.5

Skill development

3.4

Work satisfaction

3.2

Job security

3.0

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What employees say about ICICI Merchant Service?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

53% employees reported

Monday to Saturday

Monday to Saturday

73% employees reported

Flexible timing

Flexible timing

52% employees reported

Within city

Within city

59% employees reported

Gender based rating

3.3
female

Rated by Women

19 reviews

3.9
male

Rated by Men

170 reviews

ICICI Merchant Service is rated 3.8 out of 5 stars on AmbitionBox, based on 198 company reviews.This rating reflects an average employee experience, indicating moderate satisfa ... Read more
ICICI Merchant Service is rated 3.8 out of 5 stars on AmbitionBox, based on 198 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All
3.6
 • 46 Reviews
3.7
 • 24 Reviews
3.8
 • 17 Reviews
4.3
 • 9 Reviews
4.3
 • 8 Reviews
4.4
 • 4 Reviews

198 reviews found

Sort by: Popular

Latest ICICI Merchant Service Employee Reviews

View all
Sales Support & Operations
5.0

  •  posted on 27 Mar 2025

Dislikes:
No
Enterprise & B2B Sales
5.0

  •  posted on 11 Mar 2025

Dislikes:
Salary & promotion growth 0
  • Salary - Poor
  • +1 more
Back Office
1.0

  •  posted on 27 Feb 2025

Dislikes:
Micromanagement sapience
  • Salary - Bad
  • +6 more
Customer Success
4.0

  •  posted on 11 Feb 2025

Dislikes:
Job security is not there
  • Skill development - Bad
  • +4 more
Administration
4.0

  •  posted on 07 Feb 2025

Dislikes:
Management disappoint
  • Job security - Poor
  • +3 more
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People also ask about ICICI Merchant Service

Is ICICI Merchant Service a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 198 employee reviews, it's clear that most employees have an average experience working at ICICI Merchant Service. Salary holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about salary and career growth on AmbitionBox.
How does ICICI Merchant Service’s employee rating compare to the industry average?
ICICI Merchant Service’s employee rating of 3.8 out of 5 is consistent with the industry average of 3.8 out of 5 for companies within the Banking sector. This alignment reflects that ICICI Merchant Service’s employee satisfaction levels are on par with other companies in the industry, suggesting that the experiences and perceptions of ICICI Merchant Service employees are similar to those of their peers in the sector.
Does ICICI Merchant Service pay their employees well?
According to AmbitionBox reviews, ICICI Merchant Service employees rate their salary and benefits at 3.6 out of 5, based on 198 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ICICI Merchant Service salaries here and to read reviews specifically about salary and benefits at ICICI Merchant Service, click here .
How is the work culture at ICICI Merchant Service?
Work culture at ICICI Merchant Service is rated 3.5 out of 5 by 198 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at ICICI Merchant Service, click here .
How is the job security at ICICI Merchant Service?
Based on 198 reviews on AmbitionBox, ICICI Merchant Service employees rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at ICICI Merchant Service. To read reviews about job security at ICICI Merchant Service, click here .
Is work from home available at ICICI Merchant Service?
According to AmbitionBox, 5% of ICICI Merchant Service employees work from home permanently, 53% work from the office, and 42% follow a hybrid model, based on 19 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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