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ICICI Merchant Service Team Lead Interview Questions and Answers
Updated
25 Jan 2022
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Anonymous
Interview Questions
- Q1. What's about you, & your last company experience
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Go formally
With positive thinking
Will Definitely selected
With positive thinking
Will Definitely selected
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Aug 2023.
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introductory session Add Answer
- Q2. Reasoning for change of domain View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. Operational KRAs Add Answer
- Q2. Situational question Add Answer
3
One-on-one Round (2 Questions)
- Q1. Advance discussion on KRA and efficiency Add Answer
- Q2. Action plan based on situation Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and All the best
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Mar 2023.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Normal Details - Personal, Professional Add Answer
2
One-on-one Round (2 Questions)
- Q1. What Role and Responsibilities and asked about their organization, which they searching for Add Answer
- Q2. About your Last Organization Add Answer
3
Technical Round (1 Question)
- Q1. Technical round related to your resume Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be Prepare
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Happy to inform that, My current company has given me Promotion as Team Leader Add Answer
- Q2. How will you manage team and what is your team plan so that I can generate business from my team ? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - My current company has given me Promotion. Because I have given my full heart and commitment to my job in last 3.5 yrs, infact in Pendamic days I was going regularly to my office with any excuse.
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jan 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (8 Questions)
- Q1. On Active directory User Management Add Answer
- Q2. On SCCM user side troubleshooting for configuration manager, View Answers (1)
- Q3. On people Management, Add Answer
- Q4. On Service now dashboard , Add Answer
- Q5. ITIL Process ticket management, incident management Add Answer
- Q6. Conflict management , Add Answer
- Q7. Team management & application support Add Answer
- Q8. Technical support assistance Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident , interviewers in service delivery don't ho hard on technical discussions
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Aug 2023.
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introductory session Add Answer
- Q2. Reasoning for change of domain View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. Operational KRAs Add Answer
- Q2. Situational question Add Answer
3
One-on-one Round (2 Questions)
- Q1. Advance discussion on KRA and efficiency Add Answer
- Q2. Action plan based on situation Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and All the best
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Mar 2023.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Normal Details - Personal, Professional Add Answer
2
One-on-one Round (2 Questions)
- Q1. What Role and Responsibilities and asked about their organization, which they searching for Add Answer
- Q2. About your Last Organization Add Answer
3
Technical Round (1 Question)
- Q1. Technical round related to your resume Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be Prepare
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Happy to inform that, My current company has given me Promotion as Team Leader Add Answer
- Q2. How will you manage team and what is your team plan so that I can generate business from my team ? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - My current company has given me Promotion. Because I have given my full heart and commitment to my job in last 3.5 yrs, infact in Pendamic days I was going regularly to my office with any excuse.
I applied via LinkedIn and was interviewed in Feb 2022.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Why are you leaving your current job? / Why did you leave your previous job? View Answers (2)
- Q2. Why did you decide to apply to this role? ... View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - “Be proactive—market yourself as if you were marketing a business (brand you!). Take time to quantify your talents and learn to speak comfortably regarding accomplishments. Create a job search system for introducing, applying, and following up on leads/interviews. Plan your work, work your plan—a job search IS a job. Treat yourself to free or low-cost perks to reward effort, you earned it!” –
I applied via Naukri.com and was interviewed in Mar 2021.
3 Interview Rounds
Interview Questions
- Q1. Be prepared to describe your current roles & responsibilities..
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - When it's turn about organisation ,it's fabulous ,u feel disgusting about managers ,the way they speak ,there is no proper work culture ....problem with only managers ,not with the company ,be sure while entering about hr policies & guidelines & stick with tht
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ICICI Merchant Service Interviews By Designations
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Interview Questions from Similar Companies
55%
less
than the average Team Lead Salary in India
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ICICI Merchant Service Team Lead Reviews and Ratings
based on 10 reviews
Rating in categories
|
Sales Executive
132
salaries
|  ₹2 L/yr - ₹4 L/yr |
|
Relationship Manager
83
salaries
| ₹2 L/yr - ₹4 L/yr |
|
Team Lead
28
salaries
| ₹2.6 L/yr - ₹6.5 L/yr |
|
Sales Officer
17
salaries
| ₹2.5 L/yr - ₹4 L/yr |
|
Business Manager
10
salaries
| ₹7 L/yr - ₹20 L/yr |
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