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ICICI Lombard General Insurance Company Customer Service Manager Interview Questions, Process, and Tips for Experienced
Updated
14 Oct 2023
Top ICICI Lombard General Insurance Company Customer Service Manager Interview Questions and Answers for Experienced
- Q1. How to handle customer and dealer channels
- Q2. Tell me what is your full process about health claims
- Q3. How you can identify if any manipulated.
4 ICICI Lombard General Insurance Company Customer Service Manager Interview Experiences for Experienced
14 questions found
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Popular
NITIN KUMAR BHARGAVA
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Sep 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (3 Questions)
- Q1. How you can identify if any manipulated. View Answers (3)
- Q2. How to negotiate on labor charges View Answers (3)
- Q3. How to inspect the hydrostatic loss View Answers (2)
3
HR Round (2 Questions)
- Q1. Tell me something about your self View Answers (1)
- Q2. Speak politely about your education and past relavent experience in brief also share details about your family Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - This company is really awesome and I want to rejoin it if I get any opportunity in future
I applied via Naukri.com and was interviewed in Oct 2021.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Asked about previous working on which basis Add Answer
2
Technical Round (1 Question)
- Q1. Tell me what is your full process about health claims View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Give the answers confidently....
Get interview-ready with top interview questions
I applied via Referral and was interviewed before Oct 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Technical Round (5 Questions)
- Q1. Terms related to insurance like IMT Add Answer
- Q2. Perils of motor policy View Answers (1)
- Q3. Working of an IC ENGINE View Answers (1)
- Q4. How to handle customer and dealer channels View Answers (3)
- Q5. What was your previous job role View Answers (1)
Interview Preparation Tips
Topics to prepare for ICICI Lombard General Insurance Company Customer Service Manager interview:
- Motor Insurance
- Automobile Engineering
- General Insurance
I applied via Referral and was interviewed before Jan 2020.
3 Interview Rounds
Interview Questions
- Q1. Routine question tell me about your self
View Answers (1)
- Q2. Previous experience related questions
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident, my sincere advise is to don't join for low package it will impact your entire life
ICICI Lombard General Insurance Company interview questions for designations
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about ICICI Lombard General Insurance Company?
Ask anonymously on communities.
Interview questions from similar companies
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Tata AIA Life Insurance
Anonymous
posted on 24 Sep 2024
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Experience details Add Answer
- Q2. Predict knowledge how to handle the customers Add Answer
I applied via Naukri.com and was interviewed in Feb 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Tell me about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Tell me anything about my job role
Customer Support Executive Interview Questions
Shriram Life Insurance
Anonymous
posted on 12 Nov 2024
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
One-on-one Round (3 Questions)
- Q1. Talk me About your self Add Answer
- Q2. What do you know about Excel Add Answer
- Q3. What do you know about the team leader? Add Answer
2
HR Round (1 Question)
- Q1. What is your last company experience. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Focus on your skills and understand the interviewer's words and choose the right answer.
Customer Support Executive Interview Questions
Care Health Insurance
Anonymous
posted on 21 Mar 2024
Interview experience
Bad
Difficulty level
-
Duration
Less than 2 weeks
Result
Not Selected
I was interviewed in Feb 2024.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. About yoursself what your exp Add Answer
2
HR Round (1 Question)
- Q1. No round complete Add Answer
Prashant Gupta
I applied via Referral and was interviewed in Jul 2021.
4 Interview Rounds
Interview Questions
- Q1. About myself, my work & KPI.
Add Answer
- Q2. Asked about the life insurance products, types of insurance plans, types of bonuses, benefits of life insurance etc.
Add Answer
- Q3. Asked about my work experience & my family background.
Add Answer
- Q4. And the last question has been asked there, reason to join the organization.
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Before an interview, we should become mentally prepared and revised & re call all the answers of the questions which interviewer can asked during interview.
We should do the self practice verbally infront of ourselves to improve our communication & presentation style better.
We should do the self practice verbally infront of ourselves to improve our communication & presentation style better.
ICICI Lombard General Insurance Company Interview FAQs
How many rounds are there in ICICI Lombard General Insurance Company Customer Service Manager interview for experienced candidates?
ICICI Lombard General Insurance Company interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the ICICI Lombard General Insurance Company interview process for experienced candidates are Technical, Resume Shortlist and HR.
How to prepare for ICICI Lombard General Insurance Company Customer Service Manager interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICICI Lombard General Insurance Company. The most common topics and skills that interviewers at ICICI Lombard General Insurance Company expect are Customer Service, Communication Skills, Customer Service Management, outbound process and General Insurance.
What are the top questions asked in ICICI Lombard General Insurance Company Customer Service Manager interview for experienced candidates?
Some of the top questions asked at the ICICI Lombard General Insurance Company Customer Service Manager interview for experienced candidates -
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ICICI Lombard General Insurance Company Interviews By Designations
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Interview Questions for Popular Designations
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People are getting interviews through
based on 4 ICICI Lombard General Insurance Company interviews
Referral
Job Portal
75%
25%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Interview Questions from Similar Companies
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ICICI Lombard General Insurance Company Customer Service Manager
Salary
based on 517 salaries
₹1.7
L/yr - ₹8.5
L/yr
22%
less
than the average Customer Service Manager Salary in India
View more details
ICICI Lombard General Insurance Company Customer Service Manager Reviews and Ratings
based on 144 reviews
Rating in categories
|
Unit Sales Manager
2.8k
salaries
|  ₹2 L/yr - ₹8.5 L/yr |
|
Senior Manager
1.6k
salaries
| ₹4.5 L/yr - ₹14 L/yr |
|
Sales Manager
607
salaries
| ₹3.5 L/yr - ₹12.6 L/yr |
|
Customer Service Manager
517
salaries
| ₹1.7 L/yr - ₹8.5 L/yr |
|
Customer Relationship Manager
486
salaries
| ₹1.5 L/yr - ₹4.6 L/yr |
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