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HDFC Life

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4.0

based on 9k Reviews

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HDFC Life Senior Customer Service Executive Interview Questions and Answers

Updated 5 Jan 2022

HDFC Life Senior Customer Service Executive Interview Experiences

1 interview found

Senior Customer Service Executive Interview Questions & Answers

user image Prashant Gupta

posted on 5 Jan 2022

I applied via Referral and was interviewed in Jul 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. About myself, my work & KPI.
    • Add your answer
  • Q2. Asked about the life insurance products, types of insurance plans, types of bonuses, benefits of life insurance etc.
    • Add your answer
  • Q3. Asked about my work experience & my family background.
    • Add your answer
  • Q4. And the last question has been asked there, reason to join the organization.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Before an interview, we should become mentally prepared and revised & re call all the answers of the questions which interviewer can asked during interview.
We should do the self practice verbally infront of ourselves to improve our communication & presentation style better.

Top trending discussions

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Interview Tips & Stories
2w
gandalfthepurple
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·
works at
MicroEnergy Credits, Corp.
SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!
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Interview questions from similar companies

Senior Customer Service Executive Interview Questions & Answers

HDFC Ergo General Insurance user image Anonymous

posted on 21 May 2021

I applied via Naukri.com and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About yourself and about past experiences, then Salary Discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold. Be clear on salary package when you get it in to it..Never say okay to off role Job .. Convince and get on roll

Customer Support Executive Interview Questions & Answers

Shriram Life Insurance user image Anonymous

posted on 12 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Talk me About your self
    • Add your answer
  • Q2. What do you know about Excel
    • Add your answer
  • Q3. What do you know about the team leader?
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. What is your last company experience.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on your skills and understand the interviewer's words and choose the right answer.

Customer Service Manager Interview Questions & Answers

ICICI Lombard General Insurance Company user image Anonymous

posted on 24 Nov 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Your experience in non-clinical job
    • Add your answer
  • Q2. Your expected CTC
  • Ans. 

    My expected CTC is $60,000 per year.

    • I have researched the average salary for Customer Service Managers in this industry and location.

    • I have considered my years of experience and qualifications when determining my expected salary.

    • I am open to negotiation based on the overall compensation package offered.

    • Answered by AI
    Add your answer
  • Q3. Job roll andpunctuality
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Service Manager Interview Questions & Answers

Tata AIA Life Insurance user image Anonymous

posted on 24 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Experience details
    • Add your answer
  • Q2. Predict knowledge how to handle the customers
    • Add your answer

Customer Service Associate Interview Questions & Answers

Bajaj Allianz Life Insurance user image Anonymous

posted on 22 Oct 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Behavioral 

(1 Question)

  • Q1. They explained a stressful situation and asked how i would react.
    • Add your answer

Customer Relation Officer Interview Questions & Answers

ICICI Prudential Life Insurance user image Anonymous

posted on 16 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why are you specifically interested in this job rather than other opportunities?
    • Add your answer
  • Q2. What makes you a suitable candidate for this position?
    • Add your answer

Customer Care Executive Interview Questions & Answers

Axis Max Life Insurance user image appu khote

posted on 26 Oct 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Tell me about your self, how did you get this opportunity
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Telll me about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - all good

Customer Care Executive Interview Questions & Answers

Star Health & Allied Insurance user image Sushma Sundar

posted on 12 Jun 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Any topic for 5mins
    • Add your answer

Customer Care Executive Interview Questions & Answers

Reliance Nippon Life Insurance user image Anonymous

posted on 1 Sep 2021

I applied via Referral and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Current affairs
    • Add your answer
  • Q2. Subject question
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't ask fake and if don't know . No Answer plz
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HDFC Life Senior Customer Service Executive Salary
based on 24 salaries
₹2.7 L/yr - ₹3.6 L/yr
11% less than the average Senior Customer Service Executive Salary in India
View more details

HDFC Life Senior Customer Service Executive Reviews and Ratings

based on 10 reviews

4.4/5

Rating in categories

4.7

Skill development

4.5

Work-life balance

4.7

Salary

4.5

Job security

4.7

Company culture

4.5

Promotions

4.6

Work satisfaction

Explore 10 Reviews and Ratings
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