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ICICI Bank Officer Interview Questions, Process, and Tips
Top ICICI Bank Officer Interview Questions and Answers
- Q1. If someone is broken your windows what you will do?
- Q2. If customers become angry what you will do?
- Q3. How to get customers
ICICI Bank Officer Interview Experiences
7 interviews found
Dushyanta Meher
I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.
(5 Questions)
- Q1. What is your family background?
- Q2. Why should we hire you?
- Q3. Where do you see yourself in 5 years?
- Q4. Tell me about yourself.
- Q5. What are your strengths and weaknesses?
Interview Preparation Tips
amrit kumar
I applied via Shine and was interviewed in Oct 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Explain about neft rtgs etc
- Ans.
NEFT and RTGS are electronic fund transfer systems used for interbank transactions in India.
NEFT stands for National Electronic Funds Transfer and is used for transferring funds up to Rs. 2 lakhs.
RTGS stands for Real Time Gross Settlement and is used for transferring funds above Rs. 2 lakhs.
NEFT transactions are settled in batches while RTGS transactions are settled individually.
Both NEFT and RTGS require the sender an...
- Q2. Explain Deceased claim process
- Ans.
Deceased claim process is the process of filing a claim for a policyholder who has passed away.
The claimant must provide a death certificate as proof of death.
The policy documents must be reviewed to determine the coverage and beneficiaries.
The claim is then processed and the beneficiaries receive the payout.
If there are any disputes, they are resolved through legal means.
The process may vary depending on the type of p
Interview Preparation Tips
I was interviewed in Apr 2021.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself
- Q2. Your past achivement
- Q3. Why are you wanting to join the ICICI Bank
Interview Preparation Tips
What people are saying about ICICI Bank
I applied via Company Website and was interviewed in Apr 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me something about urselg
Interview Preparation Tips
ICICI Bank interview questions for designations
Interview Questionnaire
1 Question
- Q1. Tell me something about urself
Interview Preparation Tips
Get interview-ready with Top ICICI Bank Interview Questions
Interview Questionnaire
1 Question
- Q1. Banking and sales related questions asking
I applied via Other and was interviewed before Nov 2020. There were 4 interview rounds.
Interview Questionnaire
6 Questions
- Q1. If someone is broken your windows what you will do?
- Ans.
I would report the incident to the police and file an insurance claim.
Call the police and report the incident
Take pictures of the damage as evidence
File an insurance claim if applicable
Consider installing security measures to prevent future incidents
- Q2. How to get customers
- Ans.
To get customers, focus on building a strong brand, providing excellent customer service, and utilizing effective marketing strategies.
Create a strong brand identity that resonates with your target audience
Provide exceptional customer service to build loyalty and positive word-of-mouth
Utilize social media and online advertising to reach a wider audience
Offer promotions and discounts to incentivize new customers
Partner ...
- Q3. If customers become angry what you will do?
- Ans.
I will remain calm and listen to their concerns, apologize for any inconvenience, and offer a solution to resolve the issue.
Remain calm and composed
Listen actively to their concerns
Apologize for any inconvenience caused
Offer a solution to resolve the issue
Ensure customer satisfaction
Maintain a positive attitude
- Q4. Why you want to join the Organisation
- Q5. ICICI full form
- Ans.
ICICI stands for Industrial Credit and Investment Corporation of India.
ICICI is a leading private sector bank in India.
It was founded in 1994 and has its headquarters in Mumbai.
ICICI offers a wide range of banking and financial services to its customers.
It has a network of over 5,000 branches and 15,000 ATMs across India.
ICICI also has a presence in 17 other countries.
Some of the services offered by ICICI include perso...
- Q6. Date of Establishment of comany?
Interview Preparation Tips
Interview questions from similar companies
(5 Questions)
- Q1. What is banking
- Ans.
Banking is a financial system that involves activities such as accepting deposits, lending money, and providing various financial services.
Banking is a system that allows individuals, businesses, and governments to deposit and withdraw money.
Banks provide loans to individuals and businesses for various purposes such as buying a house or starting a business.
Banks offer financial services like credit cards, debit cards, ...
- Q2. What is banking knowledge
- Ans.
Banking knowledge refers to the understanding of financial institutions, products, services, and processes involved in the banking industry.
Knowledge of different types of bank accounts such as savings, current, and fixed deposit accounts
Understanding of banking products like loans, credit cards, and insurance
Familiarity with banking services such as online banking, ATM usage, and mobile banking
Knowledge of banking pro...
- Q3. What is your banking experience
- Ans.
I have 5 years of banking experience, including roles in customer service and loan processing.
5 years of banking experience
Roles in customer service and loan processing
Familiarity with banking products and services
Knowledge of financial regulations and compliance
Experience in handling customer inquiries and resolving issues
Proficient in using banking software and systems
- Q4. What is coustomer handaling
- Ans.
Customer handling refers to the process of interacting with customers to address their needs and provide satisfactory service.
Customer handling involves effective communication and problem-solving skills.
It includes listening to customer concerns, providing information, and resolving issues.
Examples of customer handling techniques include active listening, empathy, and patience.
Customer handling aims to ensure customer...
- Q5. What is product knowledge
- Ans.
Product knowledge refers to a deep understanding of the features, benefits, and uses of a particular product or range of products.
Product knowledge involves knowing the specifications, functions, and capabilities of a product.
It includes understanding the target market and customer needs that the product fulfills.
Product knowledge helps in effectively communicating and selling the product to customers.
It enables provid...
Interview Preparation Tips
I applied via Referral and was interviewed in Jul 2023. There was 1 interview round.
(1 Question)
- Q1. About yourself last company experience and other questions
Selected
I applied via Company Website and was interviewed before Oct 2023. There was 1 interview round.
(2 Questions)
- Q1. TELL ME ABOUT YOURSELF
- Q2. WHY U ARE INTERESTED IN BANKING INDUSTRY
- Ans.
I am interested in the banking industry because of its dynamic nature, opportunities for growth, and the chance to work with diverse clients and financial products.
Opportunities for career growth and advancement
Working with diverse clients and financial products
Dynamic nature of the industry with constant changes and challenges
Interview Preparation Tips
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ICICI Bank Officer Reviews and Ratings
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Deputy Manager
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salaries
|  ₹2 L/yr - ₹10.8 L/yr |
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Relationship Manager
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| ₹2.3 L/yr - ₹11 L/yr |
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Assistant Manager
10.2k
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| ₹1.8 L/yr - ₹6 L/yr |
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Manager
4.8k
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| ₹5.5 L/yr - ₹18 L/yr |
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Senior Officer
3.5k
salaries
| ₹1 L/yr - ₹5.4 L/yr |
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