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ICCS Team Lead Interview Questions and Answers for Experienced
Updated
24 Feb 2025
ICCS Team Lead Interview Experiences for Experienced
1 interview found
Anonymous
Interview experience
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(1 Question)
- Q1. About Previous Experience
Add your answer
Round 2 - Aptitude Test
Logical Reasoning, Personality Test
Round 3 - One-on-one
(1 Question)
- Q1. Previous experience and expertise with matching with current process
Add your answer
Round 4 - Client Interview
(1 Question)
- Q1. Fluency in Communication and understanding for the compliance
Add your answer
Interview questions from similar companies
Interview experience
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.
Round 1 - HR
(1 Question)
- Q1. Normal Questions: * Total Experience * Previous Package * Current Expectations * Comfortable in US shifts
Add your answer
Round 2 - One-on-one
(4 Questions)
- Q1. Normal Accounting Questions
- Q2. Prepaid & Amortization Schedule & Journal Entries
- Q3. Accrual Concept, Reclass & Adjustment Journals. US Property Accounting
- Q4. Trading Account, Trial Balance, P&L Account, Balance Sheet, Cash Flow Statement, General Ledger. Financials Packet.
Add your answer
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Topics to prepare for QX Global Group Team Lead interview:
- Accounts Finalisation
- Financial Analysis
- Accruals
- Re-Accruals
- Balance Sheet Finalisation
- Cash Flow
- Operating Expenses
- Trial Balance
- Income Statement
- Vendor Payments
- Monthly Financial packets
- Invoice Posting
- Prepare Distribution
- Trading Account
- General Ledger
- Profit & Loss Account
- Prepaid Schedule
- Amortization Schedule
- Payroll Accrual
- US Property Accounting Knowledge
Mohammed Sahil
Interview experience
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Nov 2022. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(2 Questions)
- Q1. Can you take me through your profile.
- Q2. What is your salary expectation
Add your answer
Add your answer
Round 3 - Communication Test
(1 Question)
- Q1. How good you are with languages
Add your answer
Round 4 - One-on-one
(2 Questions)
- Q1. What will your strategies to increase the performance of your team mates.
- Q2. How do you deal with a bottom performer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Always try to be very realistic. Be calm and composed while answering to the interviewer.
Interview experience
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(1 Question)
- Q1. Basic questions like "Tell me something about yourself" and other questions related to your CV like about your experience in previous organisation, etc.
- Ans. Always be authentic to these questions. Never lie. If there was a career break, then mention the actual reason and not something made up. If there was education gap, like me, do not lie, I confidently informed that I could not pursue my course. HR is only checking your communication skills and authenticity, nothing else. So be you.
Answered
Anonymously
Add your answer
Round 3 - Technical
(1 Question)
- Q1. For Team Lead position, they will test your basic knowledge like Shrinkage, Attrition, their formulas, etc just to check whether you are aware of the KPIs and KRAs or not. Then they will check your handlin...
- Ans. You have to be extremely confident while answering these questions because interviewer should not feel that you have recently read the answer. Always be elaborative in your answers in Ops round and try to back your answer with examples. Always be logical and accept if you don't know the answer instead of saying random things.
Answered
Anonymously
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Interview Preparation Tips
Interview preparation tips for other job seekers - Always reasearch about the company in which you are giving interview. Sometimes, interviewer will distract you with random questions which are not part of your job role, like about Sports or politics,etc. Answer them in a manner which reflects your personality.
G Renushree
Interview experience
Average
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.
Round 1 - HR
(1 Question)
- Q1. Day to day activities
Add your answer
Round 2 - Technical
(1 Question)
- Q1. Subject related
Add your answer
Round 3 - HR
(1 Question)
- Q1. Salary discussion
Add your answer
Interview experience
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(2 Questions)
- Q1. Tell me about your previous job
- Q2. Why would you like a job in a changed domain
Add your answer
Add your answer
I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Typing Test
(2 Questions)
- Q1. Introduction about yourself
- Q2. Experience and BPO related questions
Add your answer
Add your answer
Interview Preparation Tips
Topics to prepare for IntouchCX Team Lead interview:
- Bpo Operations
Interview experience
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(2 Questions)
- Q1. Started with face to face interview
- Q2. About first company roles and responsibilities
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Ask about previous job role and asked about the live experiences based on scenarios.
Interview experience
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I appeared for an interview in Sep 2024.
Round 1 - One-on-one
(2 Questions)
- Q1. How can I sell the pen?
- Ans.
By highlighting the pen's unique features, demonstrating its quality, and showing how it meets the customer's needs.
Highlight the pen's unique features such as smooth writing, ergonomic design, or special ink technology.
Demonstrate the pen's quality by showcasing its durability, precision, and overall performance.
Show how the pen meets the customer's needs, whether it's for professional use, creative projects, or every
- Q2. What types of credit cards are available in the market?
- Ans.
Various types of credit cards are available in the market, each offering different benefits and features.
Standard credit cards: Basic credit cards with standard features and benefits.
Rewards credit cards: Earn rewards points or cash back on purchases.
Travel credit cards: Offer travel-related benefits such as airline miles or hotel discounts.
Secured credit cards: Requires a security deposit and helps build credit for th...
Answered by
AI
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Answered by
AI
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Interview experience
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected
I applied via Walk-in
Round 1 - Technical
(2 Questions)
- Q1. Self introduction
- Q2. Questions regarding Accounts Payable
Add your answer
Add your answer
ICCS Interview FAQs
How many rounds are there in ICCS Team Lead interview for experienced candidates?
ICCS interview process for experienced candidates usually has 4 rounds. The most common rounds in the ICCS interview process for experienced candidates are HR, Aptitude Test and One-on-one Round.
How to prepare for ICCS Team Lead interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICCS. The most common topics and skills that interviewers at ICCS expect are Team Leading, Team Handling, Shrinkage Control, TL and Team Management.
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ICCS Interviews By Designations
- ICCS Customer Care Executive Interview Questions
- ICCS Customer Service Executive Interview Questions
- ICCS Customer Support Executive Interview Questions
- ICCS Cce Executive Interview Questions
- ICCS Executive Interview Questions
- ICCS Back end Executive Interview Questions
- ICCS Team Lead Interview Questions
- ICCS Graphic Designer Interview Questions
- Show more
Interview Questions for Popular Designations
- Team Lead Operations Interview Questions
- Sales Team Leader Interview Questions
- Senior Team Leader Interview Questions
- Team Leader (Technical) Interview Questions
- Assistant Team Leader Interview Questions
- Team Leader (Nontechnical) Interview Questions
- Team Leader-Quality Assurance/Quality Control Interview Questions
- Team Leader TL Interview Questions
- Show more
ICCS Team Lead Interview Process for Experienced
based on 1 interview
Interview experience
View more
Team Lead Interview Questions from Similar Companies
68%
less
than the average Team Lead Salary in India
View more details
ICCS Team Lead Reviews and Ratings
based on 29 reviews
Rating in categories
|
Customer Care Executive
276
salaries
|  ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
116
salaries
| ₹1.5 L/yr - ₹5 L/yr |
|
Customer Service Executive
93
salaries
| ₹1.1 L/yr - ₹4.2 L/yr |
|
Sales Executive
79
salaries
| ₹1.1 L/yr - ₹3.8 L/yr |
|
Cce Executive
71
salaries
| ₹1 L/yr - ₹4.2 L/yr |
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