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I applied via LinkedIn and was interviewed in Jul 2024. There was 1 interview round.
CRM analytics detail refers to the analysis of customer data to gain insights and improve business strategies.
CRM analytics involves analyzing customer interactions, behaviors, and preferences.
It helps businesses make data-driven decisions to improve customer satisfaction and retention.
Examples of CRM analytics tools include Salesforce Einstein Analytics and Microsoft Dynamics 365 Customer Insights.
A sales pipeline in Salesforce is a visual representation of the stages a lead goes through before becoming a customer.
Prospecting: Identifying potential leads
Qualification: Determining if the lead is a good fit
Proposal: Presenting a solution to the lead
Negotiation: Discussing terms and closing the deal
Closed-Won: Lead becomes a customer
Closed-Lost: Lead does not become a customer
I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.
Ad hoc testing is informal testing without any predefined test cases or plans.
Ad hoc testing is performed without any specific guidelines or documentation.
It is usually done randomly to explore the system and find defects.
Testers use their domain knowledge and experience to perform ad hoc testing.
Ad hoc testing can be useful for uncovering unexpected issues in the software.
Example: Clicking randomly on different button...
Automation should include continuous integration, robust error handling, and integration testing.
Implement continuous integration to ensure code is regularly tested and integrated.
Include robust error handling to catch and handle exceptions during automation execution.
Integrate automation tests with other systems for end-to-end testing.
Consider adding performance testing to automation suite for comprehensive testing.
Ut...
To reverse and count individual characters in a string, iterate through the string and store each character count in a map.
Iterate through the string and store each character count in a map
Reverse the string by iterating from the end to the beginning
Count the individual characters by checking the map for each character
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posted on 18 Aug 2020
To improve customer experience, I will focus on personalization, efficient communication, and continuous improvement.
Implement personalized customer interactions based on their preferences and history.
Streamline communication channels to ensure prompt and effective responses.
Regularly gather customer feedback and use it to identify areas for improvement.
Train and empower team members to provide exceptional customer ser...
posted on 6 Jul 2017
I applied via Campus Placement and was interviewed before Jul 2016. There were 3 interview rounds.
I am a customer-oriented professional with excellent communication skills and a passion for providing exceptional service.
Strong interpersonal skills
Ability to empathize with customers
Effective problem-solving abilities
Experience in handling customer complaints and inquiries
Proficient in using customer support software
Proven track record of meeting customer satisfaction goals
I am choosing your company because of your excellent reputation and commitment to customer satisfaction.
Your company has a proven track record of providing exceptional customer care.
I have heard positive feedback from friends and colleagues about their experiences with your company.
Your company's values align with my own, particularly in regards to prioritizing customer satisfaction.
I am impressed by the range of servi...
I would invest a portion of the money, donate to charity, and use the rest for personal expenses.
Invest a portion of the money to secure future financial stability
Donate a portion to charity to help those in need
Use the remaining amount for personal expenses such as travel, home improvements, and savings
I would like to be a dolphin because of their intelligence, agility, and ability to swim freely in the ocean.
Dolphins are known for their high level of intelligence and problem-solving abilities.
They are incredibly agile and can swim at high speeds, performing acrobatic jumps and flips.
Being a dolphin would allow me to explore the vastness of the ocean and interact with other marine creatures.
Dolphins are highly social...
Mechanical Engineering offers a diverse range of opportunities to apply scientific principles to solve real-world problems.
Mechanical Engineering provides a strong foundation in math, physics, and materials science.
It offers a wide range of career opportunities in various industries such as automotive, aerospace, and manufacturing.
Mechanical Engineers design and develop machines, tools, and systems that improve our dai...
I am a Programmer Analyst with expertise in developing and maintaining software applications.
Proficient in programming languages such as Java, C++, and Python
Experience in analyzing user requirements and designing software solutions
Skilled in troubleshooting and debugging software issues
Strong knowledge of database management systems like MySQL and Oracle
Familiarity with software development methodologies like Agile an...
I come from a close-knit family with diverse backgrounds and interests.
My parents are both educators, and they instilled in me a love for learning and problem-solving.
I have two siblings, an older brother who works in finance and a younger sister who is studying medicine.
We often gather for family dinners and enjoy discussing various topics, from technology to current events.
My family has been a great support system th...
Flexibility can bring advantages like adaptability and creativity, but can also lead to indecisiveness and lack of focus.
Flexibility allows for adaptability to changing situations and creativity in problem-solving.
It can also lead to indecisiveness and lack of focus if not balanced with structure and clear goals.
Advantages include increased resilience, better teamwork, and improved communication.
Disadvantages include p...
My English score is bad due to lack of practice and exposure.
Lack of practice and exposure to English language
Difficulty in understanding complex grammar rules
Limited vocabulary and poor pronunciation
Lack of confidence in speaking and writing English
Possible language barrier if English is not my first language
Polymorphism is the ability of an object to take on many forms. In C++, it is achieved through function overloading and virtual functions.
Polymorphism allows objects of different classes to be treated as objects of a common base class.
Function overloading enables multiple functions with the same name but different parameters.
Virtual functions allow derived classes to override base class functions.
I am a software engineer with experience in developing web applications and expertise in programming languages such as Java and Python.
Proficient in Java and Python programming languages
Experience in developing web applications using frameworks such as Spring and Django
Familiarity with database technologies such as MySQL and MongoDB
Strong problem-solving and analytical skills
Ability to work in a team and collaborate ef
In the next 5 years, I see myself as a senior software engineer leading a team of developers.
I plan to continue learning and expanding my skillset
I hope to take on more leadership roles and mentor junior developers
I aim to contribute to the development of innovative software solutions
I plan to stay up-to-date with the latest technologies and industry trends
based on 2 interviews
Interview experience
based on 20 reviews
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Hyderabad / Secunderabad,
Chennai
+15-6 Yrs
Not Disclosed
Software Developer
17
salaries
| ₹7.2 L/yr - ₹20 L/yr |
Data Research Associate
8
salaries
| ₹2.8 L/yr - ₹3.3 L/yr |
Data Engineer
6
salaries
| ₹7 L/yr - ₹9 L/yr |
Senior Software Engineer
6
salaries
| ₹13.6 L/yr - ₹19.8 L/yr |
Senior Analyst
6
salaries
| ₹6 L/yr - ₹8.7 L/yr |
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