IBM Consulting Customer Support Executive Interview Questions and Answers

Q1. Tell me About your Resume
Ans. 
Experienced customer support executive with strong communication skills and a proven track record of resolving customer issues.
• 5+ years of experience in customer support roles

• Proficient in handling customer inquiries and complaints

• Skilled in using CRM software to track customer interactions

• Successfully resolved 90% of customer issues within a timely manner

• Received multiple awards for excellent customer service
Answered by AI
Add your answer
Q2. How much year of experience you are holding
Ans. 
I have 5 years of experience in customer support roles.
• I have worked in customer support for 5 years

• I have experience handling customer queries and complaints

• I have worked in both phone and email support roles
Answered by AI
Add your answer

Q1. Please response your this job interview
Add your answer
Q2. I am ready for this job and opportunity
Add your answer
Q3. Please reply me
Add your answer
Q4. Kya interview mein Ghar se hi de sakte ho
Add your answer

Q1. Self Brief Introduction
Add your answer

Q1. Moderate level Questions
Add your answer

Q1. Typing test Required Score 30
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. Education and experience
Add your answer

Q1. Any random topic
Add your answer

Q1. Tell me about your self ?
Add your answer
Q2. Tell me about your last weekend ?
Add your answer
Q3. Where do you see yourself in 5 years ?
Add your answer
Q4. What do you know about online transaction ?
Ans. 
Online transactions refer to the process of electronically transferring money or making payments over the internet.
• Online transactions involve the exchange of funds or information between a buyer and a seller through the internet.

• They are commonly used for purchasing goods and services, paying bills, transferring money, and more.

• Security measures such as encryption and authentication are crucial to protect sensitive in...read more
Answered by AI
Add your answer
Q5. What do you know about paytm?
Ans. 
Paytm is a digital payment platform that allows users to make online transactions, including mobile recharges, bill payments, and online shopping.
• Founded in 2010 by Vijay Shekhar Sharma

• Offers services like mobile recharges, bill payments, online shopping, and ticket bookings

• Allows users to transfer money to friends and family

• Provides cashback and discounts on transactions

• Has a digital wallet feature for storing money
Answered by AI
Add your answer

Basic doable test, nothing to worry about.

Q1. Your language would be tested,
Add your answer
Q2. What did you do in previous role.
Add your answer

Q1. What are your salary expectations?
Add your answer
Q2. What is your family background?
Add your answer
Q3. Share details of your previous job.
Add your answer
Q4. Why are you looking for a change?
Add your answer
Q5. Where do you see yourself in 5 years?
Add your answer
Q6. What are your strengths and weaknesses?
Add your answer
Q7. Tell me about yourself.
Add your answer

Q1. Where do you see yourself in 5 years?
Add your answer
Q2. What are your salary expectations?
Add your answer
Q3. What is your family background?
Add your answer
Q4. Share details of your previous job.
Add your answer
Q5. Why should we hire you?
Add your answer
Q6. What are your strengths and weaknesses?
Add your answer
Q7. Tell me about yourself.
Add your answer

Q1. HR Round questions
Add your answer
Q2. About my self ,my qualifications
Add your answer
Q3. About my job profile my ability
Ans. 
I'm a hard working person, self motivated and most important thing is I'm loyal to my work.
Answered Anonymously
Add your answer
Q4. Why should they hiring me
Ans. 
I'm a key player of your company and I assure you you will never regret for hiring me.
Answered Anonymously
Add your answer
Q5. Why I want to work with tham
Ans. 
Because it's a reputed company and amezing product .
Answered Anonymously
Add your answer
Q6. I have laptop aur not
Add your answer
Q7. What is BPO sector
Ans. 
BPO sector refers to the business process outsourcing industry where companies outsource non-core business functions to third-party service providers.
• BPO stands for Business Process Outsourcing.

• Companies outsource functions like customer support, technical support, data entry, and more to BPO service providers.

• BPO sector is known for cost efficiency, flexibility, and access to specialized skills.

• Examples of BPO compani...read more
Answered by AI
Add your answer

Q1. My self, my qualifications
Add your answer
Q2. My ability,my strength and quality
Add your answer
Q3. What are my weekness
Add your answer
Q4. What are my quality
Add your answer
Q5. Why should they hiring me
Add your answer
Q6. Why I want to work with tham
Add your answer