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Home Credit Finance Customer Sales Associate Interview Questions and Answers

Updated 8 Apr 2024

Home Credit Finance Customer Sales Associate Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via AmbitionBox and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Name, introduction
  • Q2. Tell me about your previous job
  • Q3. Tell me about your previous salary
  • Q4. Your total work experience

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Previous experience? why change?
  • Q2. Why are we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. If you are a sales manager how you can be manage our work
  • Q2. Tell me most useful trick in sales
  • Ans. 

    Building rapport with the customer is the most useful trick in sales.

    • Listen actively to the customer's needs and concerns.

    • Show empathy and understanding towards the customer.

    • Be honest and transparent about the product or service being sold.

    • Provide personalized solutions to the customer's problems.

    • Follow up with the customer to ensure satisfaction and build long-term relationships.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Pretend calm and gentle

I applied via Newspaper Ad and was interviewed before Feb 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. What is your father occupation? And what type of Business?
  • Q2. How can you sell stapler.
  • Ans. 

    A stapler is an essential tool for organizing documents and keeping them together.

    • Highlight the convenience of using a stapler over paper clips or rubber bands.

    • Emphasize the professional appearance of stapled documents.

    • Demonstrate the durability and longevity of the stapler.

    • Offer a variety of stapler sizes and styles to fit different needs.

    • Provide a competitive price point compared to other office supply stores.

    • Offer a...

  • Answered by AI
  • Q3. Easy..just show stapler to a person that this is steel and best branded.
  • Q4. Are you comfortable to do non sitting jobs

Interview Preparation Tips

Interview preparation tips for other job seekers - Simply said In interview I and my family staying in a joint family. I and my three brother are four member and father and mother

I applied via Referral and was interviewed before Aug 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How to react and advice to banking customer
  • Ans. 

    To react and advise banking customers, listen actively, understand their needs, provide relevant information, offer suitable solutions, and ensure excellent customer service.

    • Listen actively to the customer's concerns and needs

    • Understand the customer's financial goals and objectives

    • Provide relevant information about banking products and services

    • Offer suitable solutions tailored to the customer's needs

    • Ensure excellent cu

  • Answered by AI
  • Q2. How to solving the customer issue .
  • Ans. 

    Solving customer issues requires active listening, empathy, and prompt action.

    • Listen actively to the customer's concerns and ask clarifying questions.

    • Show empathy and understanding for their situation.

    • Take prompt action to resolve the issue, whether it's offering a solution or escalating to a higher authority.

    • Follow up with the customer to ensure their satisfaction and address any further concerns.

  • Answered by AI
  • Q3. How to get relationship with bank customer
  • Ans. 

    To build a relationship with bank customers, one must focus on providing excellent customer service and personalized attention.

    • Listen actively to their needs and concerns

    • Offer customized solutions based on their financial goals

    • Follow up regularly to ensure satisfaction

    • Provide educational resources and financial advice

    • Be transparent and honest in all interactions

    • Show appreciation and gratitude for their business

    • Attend c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I already working in HDFC as a sales executive I interviewed in ICICI they asking my strength and my weakness I told my strength is confident and loyalty my weakness is my anger .Then they gave offer for that same day I got a asset department .

I applied via Other and was interviewed before Dec 2017. There were 3 interview rounds.

Interview Preparation Tips

Round: Test
Experience: Aptitude and reasoning test of 50 questions.

Round: Group Discussion
Experience: It's not group discussion, sales manager discuss about my previous organization manappuram finance LTD

General Tips: Discuss all things properly with interviver, in Hdfc i get bad experience after joining.
Skills: Communication
Duration: 1-4 weeks

I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Need to have patience
Round 2 - sales skills 

(1 Question)

  • Q1. Why should we hire you.

Interview Preparation Tips

Interview preparation tips for other job seekers - need to accept what ever the recruiter says.

I applied via Recruitment Consultant and was interviewed in Apr 2019. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Why HDFC Bank select you which Quality in You What Is Roll of Banker
  • Ans. 

    HDFC Bank should select me for my strong sales skills, customer service experience, and ability to meet targets.

    • Proven track record of exceeding sales targets in previous roles

    • Excellent communication and interpersonal skills for building relationships with customers

    • Strong understanding of financial products and services offered by HDFC Bank

    • Ability to work well under pressure and meet deadlines

    • Passion for providing exce...

  • Answered by AI
  • Q2. Amit What is Cross sale tell me The Types of Cross sales
  • Ans. 

    Cross sale refers to selling additional products or services to existing customers. Types of cross sales include complementary, upgrade, and add-on sales.

    • Cross sale involves selling additional products or services to existing customers.

    • Complementary sales involve offering products or services that complement the customer's original purchase.

    • Upgrade sales involve offering higher-end or advanced versions of the customer'...

  • Answered by AI
  • Q3. What is The roll of Personls Banker
  • Ans. 

    A Personal Banker is responsible for providing personalized financial advice and services to customers.

    • Assisting customers in opening and managing bank accounts

    • Providing information and guidance on various banking products and services

    • Helping customers with loan applications and credit card requests

    • Building and maintaining relationships with customers to ensure their financial needs are met

    • Identifying opportunities for...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - My Interview is very Good And First of all I am Tell to The Mr HR in This Brach was very Good Person And He was Know the Best Candidate was lihale to work with us
Sir asked me Various Que
What was ur Last company and why You resinge
The Previous company
What was your Salary expetation
Sir was very Cool and Very polaete he was asked my Family members And About me
Then after he was Told me Amit my Team or my side call To You and what is the status abt Your selection And Last sir was smile

And He was Best wishes to me

I applied via Campus Placement and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Sale to pen

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple and formal dress code.
And confidently answer all answer

I applied via Referral and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Privious work type target achivement

Interview Preparation Tips

Interview preparation tips for other job seekers - Your last job experience is
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Home Credit Finance Interview FAQs

How many rounds are there in Home Credit Finance Customer Sales Associate interview?
Home Credit Finance interview process usually has 1 rounds. The most common rounds in the Home Credit Finance interview process are HR.

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Home Credit Finance Customer Sales Associate Interview Process

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Home Credit Finance Customer Sales Associate Reviews and Ratings

based on 1 review

3.0/5

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5.0

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2.0

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4.0

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5.0

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5.0

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3.0

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3.0

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