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Home Credit Finance Customer Sales Associate Interview Questions and Answers

Updated 8 Apr 2024

Home Credit Finance Customer Sales Associate Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via AmbitionBox and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Name, introduction
  • Q2. Tell me about your previous job
  • Q3. Tell me about your previous salary
  • Q4. Your total work experience

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer service executive with a strong background in resolving customer issues and ensuring satisfaction.

    • Over 5 years of experience in customer service roles

    • Skilled in handling customer inquiries, complaints, and feedback

    • Proficient in using CRM systems to track customer interactions

    • Excellent communication and problem-solving skills

    • Received multiple awards for outstanding customer service performance

  • Answered by AI
  • Q2. Why should we hire you
  • Ans. 

    I have a strong background in customer service, excellent communication skills, and a proven track record of resolving customer issues efficiently.

    • I have X years of experience in customer service roles

    • I am skilled in handling difficult customers and resolving conflicts

    • I have received positive feedback from previous employers for my excellent communication skills and ability to empathize with customers

    • I am highly organi...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me your strength and weaknesses
  • Ans. 

    Strength: Excellent communication skills, Weakness: Overthinking

    • Strength: Ability to effectively communicate with customers and colleagues

    • Strength: Strong problem-solving skills

    • Weakness: Tendency to overthink situations and decisions

    • Weakness: Struggle with delegating tasks to others

  • Answered by AI
  • Q2. Why you are apt for this job
  • Ans. 

    I have a strong background in customer service, excellent communication skills, and a passion for helping others.

    • Extensive experience in customer service roles

    • Excellent communication skills, both verbal and written

    • Strong problem-solving abilities

    • Passion for helping customers and resolving their issues

    • Ability to remain calm and professional in challenging situations

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Your 5 year plan
  • Ans. 

    To excel in customer service, gain leadership experience, pursue further education, and contribute to company growth.

    • Continue to provide exceptional customer service and exceed performance goals

    • Seek opportunities for leadership roles within the customer service department

    • Pursue further education or certifications related to customer service or management

    • Contribute innovative ideas to improve customer satisfaction and c...

  • Answered by AI
  • Q2. Where you see yourself in 2 years
  • Ans. 

    In 2 years, I see myself as a Senior Customer Service Executive leading a team and implementing innovative strategies to enhance customer satisfaction.

    • Advancing to a leadership role within the customer service department

    • Implementing new customer service initiatives to improve customer satisfaction

    • Mentoring and training junior customer service representatives

    • Attending relevant training and workshops to enhance skills an

  • Answered by AI
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Why do want to work here
  • Ans. As I am fresher ,I don't have experience but I am quick learner
  • Answered by Monika Gour
  • Q2. Your qualifications
  • Ans. 

    I have completed my MBA (hr, finance) in Sam global University

  • Answered by Monika Gour
  • Q3. Skills, knowledge
  • Ans. 

    Good communication skills,I have experience in tele calling

  • Answered by Monika Gour
  • Q4. Your short term goals
  • Ans. 

    My short term goal is to get a job in well reputed company like yours

  • Answered by Monika Gour
  • Q5. Why do you want a job
Round 2 - HR 

(5 Questions)

  • Q1. Your good name ,
  • Q2. Your qualifications
  • Q3. Your short term goals
  • Q4. Do have any experience
  • Q5. Job related questions and information

Interview Preparation Tips

Interview preparation tips for other job seekers - Reported company
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the previous experience
  • Q2. What is the most difficult situation you handle

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About yourself and your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing to say , but if there is a maximum time for one candidate than its should be better
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Reference 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
No response

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your last CTC
  • Q2. Where you see yourself in 5 yrs
Round 2 - Aptitude Test 

Essay writing paragraph grammer

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Customer queries

Interview Preparation Tips

Interview preparation tips for other job seekers - BPO
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(9 Questions)

  • Q1. Joining process my name is Naresh Kumar
  • Q2. Joining process my name is Naresh kumar Muthoot microfin ltd
  • Q3. Joining process my name is Naresh kumar Muthooth microfinance
  • Q4. Joining process my name is Naresh Kumar Muthoot microfinance
  • Q5. Joining process my name is Naresh Kumar Muthoot microfinance k
  • Q6. Joining process my name is Naresh Kumar Muthoot microfinance Bank
  • Q7. Joining process my name is Naresh Kumar Muthoot microfinance Private
  • Q8. Joining process my name is Naresh Kumar Muthoot microfinance limited
  • Q9. Joining process my name is Naresh Kumar Muthoot microfinance limited fin
Round 3 - HR 

(3 Questions)

  • Q1. Muthoot microfinance Bank
  • Q2. Muthoot microfinance Bank ltd
  • Q3. Muthoot microfinance Bank industry

Interview Preparation Tips

Interview preparation tips for other job seekers - Relationship officer relationship officer relationship officer relationship officer

Home Credit Finance Interview FAQs

How many rounds are there in Home Credit Finance Customer Sales Associate interview?
Home Credit Finance interview process usually has 1 rounds. The most common rounds in the Home Credit Finance interview process are HR.

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Home Credit Finance Customer Sales Associate Interview Process

based on 1 interview

Interview experience

1
  
Bad
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Home Credit Finance Customer Sales Associate Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

5.0

Skill development

2.0

Work-life balance

4.0

Salary

5.0

Job security

5.0

Company culture

3.0

Promotions

3.0

Work satisfaction

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