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Muthoot Fincorp Customer Service Representative Interview Questions and Answers

Updated 22 Feb 2025

Muthoot Fincorp Customer Service Representative Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About Educational Qualifications
  • Q2. About your Past work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - In the beginning, they will tell you that U will just need to sit and process loans. But later they will start to put pressure on you. This is a Target oriented Job. They will send you out on Marketing. You are required to bring business for the company. But this Taget and Counter sales are not explained in the interview. The Manager's are actually the Damagers. They will Damage your career. They will even Call you on Sundays for Marketing Campaigns without prior Notice. Salary offered is too low for the job role. My suggestion is to stay away from such NBFC Corporations, because, at the end of the day, they just want thier targets to be achieved. No matter how u get it. They might even force you to buy the products just to complete targets.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. They asked me tell me about yourself?
  • Q2. Why you want to work here?
  • Q3. Where do you see after 5 years?
  • Q4. What is your strength and weaknesses;

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and whenever you are giving an interview before that take all the information related to that company. Make your introduction part good bcz it's your first impression.

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Interview was very easy, candidates prepare only self intro , including last job Profile and related to loan, and collection.

Interview Preparation Tips

Interview preparation tips for other job seekers - Inter was vary easy, candidates prepare only self brief self intro and related to loan and collection.

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Simple questions about shift and previous experience about company and salary

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview in adfc is very simple

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. ABOUT YOURSELF

Interview Preparation Tips

Interview preparation tips for other job seekers - JUST RELAX YOU CAN CRACK IT EASILY JUST BE CONFIDENT

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me something about yourself
  • Q2. What about know financial products

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and be professional

I applied via Referral and was interviewed in Jun 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Each and every question regarding my past job experiance, my Education life, they test my knowledge by asking various questions during interview..
  • Q2. Though I get this job but my aim is always high about my future...I want to work for any company bt My remunarations and job satisfaction is always my first priority.... I respect my family and my Work......

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a great experiance...

I applied via Company Website and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. I am krishna gopal saket service manger mahindra ralas wheels raipur ( mechanical engineer)
  • Q2. Job experience service brake down accident work
  • Q3. Will we required job

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear respected sir ,
Kindly I am krishna gopal saket ( machenical engineer) asst.service manger mahindra ralaswheels raipur 3 yaer but I can't reached raipur Coronavirus covid 19 I should angernt job

Thanks you
Krishna gopalsaket( machenical engineer)
Asst.service manger
mahindra ralas wheels
GE road tatibandh raipur ( C.G.)
Phone no. XXXXX77

Interview Questionnaire 

3 Questions

  • Q1. Why your Moving
  • Q2. What is Resone for leaving job
  • Q3. Why u come to this company

I applied via Walk-in

Round 1 - Case Study 

How you handel situation in every situation like customer angry on you or how to convince them etc etc.

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best for interview 👍👍👍👍✌✌✌
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Muthoot Fincorp Interview FAQs

How many rounds are there in Muthoot Fincorp Customer Service Representative interview?
Muthoot Fincorp interview process usually has 1 rounds. The most common rounds in the Muthoot Fincorp interview process are One-on-one Round.

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Muthoot Fincorp Customer Service Representative Interview Process

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Muthoot Fincorp Customer Service Representative Salary
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₹2.2 L/yr - ₹3.5 L/yr
At par with the average Customer Service Representative Salary in India
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