HFS Logistics Interview Questions and Answers

Q1. Asking introduction and tools
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Q2. Asking command and down Time
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Q1. What are some of the Design Patterns you have worked with?
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Q2. What is your approach for a issue you came to know happened in Production.
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Q3. If given a chance to lead a team will you take it up as a challenge of not how would you tackle it?
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Q4. Are you able to work under pressure. How do you manage?
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Q5. What do you understand by SOLID principle? Why do you think it is important.
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Q6. Please solve the coding question provided ( a moderately difficult coding question provided). Help understand your approach and why you chose same. Explain edge caes if possible.
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For example, a ₹10 LPA CTC could mean an in-hand salary of ₹70,000–₹75,000 per month, depending on deductions and benefits.

✨ 𝗣𝗿𝗼 𝗧𝗶𝗽: Always request a detailed salary structure during negotiations—it’s your roadmap to making informed decisions

𝗖𝗧𝗖 𝘃𝘀 𝗜𝗻-𝗛𝗮𝗻𝗱 𝗦𝗮𝗹𝗮𝗿𝘆: 𝗧𝗵𝗲 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 𝗖𝗵𝗲𝗰𝗸 𝗘𝘃𝗲𝗿𝘆 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗡𝗲𝗲𝗱𝘀!

We’ve all been there—excitedly discussing job offers and hearing about the impressive CTC (Cost to Company). But when payday arrives, you wonder

Q1. 2️⃣ 𝗜𝗻-𝗛𝗮𝗻𝗱 𝗦𝗮𝗹𝗮𝗿𝘆: This is the actual amount you take home after deductions like: • Employee’s contribution to PF • Income tax (TDS) • Professional tax
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Q2. 𝗖𝗧𝗖 𝘃𝘀 𝗜𝗻-𝗛𝗮𝗻𝗱 𝗦𝗮𝗹𝗮𝗿𝘆: 𝗧𝗵𝗲 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 𝗖𝗵𝗲𝗰𝗸 𝗘𝘃𝗲𝗿𝘆 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗡𝗲𝗲𝗱𝘀! We’ve all been there—excitedly discussing job offers and hearing about the impressi...read more
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Q1. Tell me about yourself.
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Q2. What makes you the ideal candidate for this position?
Ans. 
I have a strong background in customer service, excellent communication skills, and a passion for helping customers.
• Extensive experience in customer service roles

• Excellent communication skills

• Strong problem-solving abilities

• Passion for helping customers

• Proven track record of resolving customer issues efficiently
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Q1. They will Voice test
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Q1. Tell me about your self, what are languages you know, what do you know about phone pe
Ans. 
I am fluent in English, Hindi, and Spanish. I have knowledge about PhonePe's services and features.
• Fluent in English, Hindi, and Spanish

• Knowledge about PhonePe's services and features

• Experience in customer service roles
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Q1. They will check our typing test
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English, Quant & Reasoning- 3 section, each section 15 que, Total 45 minutes & 45 questions, cut off for each section

Q1. Java What is JVM,JRE,JDK? what is the difference between class and instance variable in java? what is string Pool? write a code in java(prefer a good standard question) Web development if you have inter...read more
Ans. 
To build a web application, I would use a combination of front-end technologies like HTML, CSS, and JavaScript, along with back-end technologies like Node.js and MongoDB.
• Use HTML for structuring the content of the web pages

• Use CSS for styling the web pages and making them visually appealing

• Use JavaScript for adding interactivity to the web pages and handling user input

• Use Node.js for server-side scripting and handling ...read more
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Q2. If you have azure certification what is azure, what is Azure Blob Storage, What is ARM, what is horizontal Scaling?
Ans. 
Azure is a cloud computing platform by Microsoft. Azure Blob Storage is a service for storing large amounts of unstructured data. ARM stands for Azure Resource Manager, used for managing resources in Azure. Horizontal scaling is increasing the number of instances of a service to distribute load.
• Azure is a cloud computing platform by Microsoft

• Azure Blob Storage is a service for storing large amounts of unstructured data

• ...read more
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Q1. Why cse? explain a project (they might ask about a project in your resume)
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Q2. How you solved the problems that you have faced while working on projects?
Ans. 
I approach problems by breaking them down into smaller parts, analyzing root causes, seeking input from team members, and implementing solutions systematically.
• Identify the root cause of the problem

• Break down the problem into smaller parts

• Seek input from team members for different perspectives

• Implement solutions systematically

• Learn from the experience to prevent similar issues in the future
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Q1. Introduction Family Background Do you have any placement/internship offers in your hand? if so, why Ericsson At last, they will tell you about stipend, role
Ans. 
Yes, I have internship offers from Ericsson due to their reputation for innovation and cutting-edge technology.
• I have received internship offers from Ericsson because of their reputation for innovation and cutting-edge technology.

• I am excited about the opportunity to work with a global leader in telecommunications.

• I believe that interning at Ericsson will provide me with valuable experience and skills that will benefit
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The aptitude test lasts 30 minutes and focuses on topics relevant to data engineering, including Spark, SQL, Azure, and PySpark.

The coding test is a one-hour examination on PySpark.

Q1. What is the difference between Cache() and Persist()?
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Q2. What does the purpose of the Spark Submit command in Apache Spark?
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Q3. What are window functions in SQL?
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Q1. Could you provide more details about the daily responsibilities associated with this role?
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Q2. How would you describe your work culture?
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Q1. Voice and non voice processing?
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Q2. Voice and non voice difference?
Ans. 
Voice involves speaking directly with customers, while non-voice involves communicating through written messages or emails.
• Voice involves speaking with customers over the phone or in person

• Non-voice involves communicating through written messages, emails, or chat

• Voice requires good verbal communication skills, while non-voice requires good written communication skills
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Q3. What is the voice and non voice processing and it roles ?
Ans. 
Voice processing involves handling customer queries through phone calls, while non-voice processing involves handling queries through emails, chat, etc.
• Voice processing involves interacting with customers over the phone

• Non-voice processing involves handling customer queries through emails, chat, social media, etc.

• Roles in voice processing include answering calls, providing assistance, resolving issues verbally

• Roles in ...read more
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Q4. What about your company ?
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Q5. How to d discuss about the customer care ?
Ans. 
Discussing customer care involves addressing customer needs, resolving issues, and providing excellent service.
• Listen actively to customer concerns

• Empathize with the customer's situation

• Offer solutions or alternatives to resolve issues

• Provide clear and concise information

• Follow up to ensure customer satisfaction
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Non voice, voice process to customer care every customer problems can solutions him

Q1. Can you tell me about yourself?
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Q2. How would you conduct a mock feedback session with a high-performing team member who doesn’t sit with his team leader neither with his team. Instead sits alone in a corner. When asked he tells that he don...read more
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Q3. What do you understand by the term Customer Relationship Management (CRM)?
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