Hero MotoCorp Service Supervisor Interview Questions and Answers

How you handling customer problem in short time

Question about service field

Q1. Basic of engine
Ans. Engine Function, 4 Stroke work Petrol diesel engine difference
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Q1. Production engineer
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Q1. Production line engineer
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Q2. Main power handling
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Q3. Production increase
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Q1. Production engineer
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Q1. Tpm,jh audit, manpower handling,dpr,sap,line balancing,iatf,
Ans. Tpm full form total protective maintenance tpm is production department use in machine in working maintenance koki jo hamari old machine hai good working new machine according so use is tpm process is called tpm
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Q2. Jh audit is according to check sheet and use machine in production department and use 7 jh points
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Q3. Man power handing process to according line to Production department and production use man power handing according to sikl matrix
Ans. 
Man power is allocated to production lines based on skill matrix.
• Man power allocation process based on skill matrix

• Production department assigns man power to lines

• Man power utilized based on skill set

• Examples: assigning a skilled welder to a welding line

• Ensuring proper training and certification for each skill set
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Q4. Sap is a software in use company linne and production data and Daly report
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Q5. Data entry and documents work ms word
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Q1. What is your profession
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Q2. Excavator machines sales and customer problems solved
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Q1. Explain the your experience
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Q2. Explain the 7qc tools
Ans. 
The 7qc tools are a set of problem-solving techniques used in quality control and management.
• The tools include: Pareto chart, cause-and-effect diagram, flowchart, check sheet, histogram, scatter diagram, and control chart.

• These tools help identify and analyze problems, determine root causes, and develop solutions.

• For example, a Pareto chart can be used to identify the most common causes of defects, while a control char...read more
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Q3. What's 5 core tools?
Ans. 
5 core tools are essential for any supervisor to manage their team effectively.
• Communication tools like email, phone, and messaging apps

• Project management tools like Trello, Asana, or Jira

• Time management tools like calendars and scheduling apps

• Performance tracking tools like performance reviews and goal setting

• Collaboration tools like Google Drive, Dropbox, or Microsoft Teams
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Q4. What's Automobile
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An automobile is a motor vehicle with four wheels, designed for transportation on roads.
• Automobiles are commonly used for personal transportation, but can also be used for commercial purposes.

• They typically run on gasoline or diesel fuel, but electric and hybrid models are becoming more popular.

• Examples of automobiles include cars, trucks, vans, and SUVs.

• They are regulated by various laws and safety standards to ensure
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