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Hero Motors Company Service Supervisor Interview Questions and Answers

Updated 10 Dec 2021

Hero Motors Company Service Supervisor Interview Experiences

1 interview found

Interview Questionnaire 

4 Questions

  • Q1. What do you know about the service? What do you know about DMS and VCI? How far have you read?
  • Ans. 

    DMS and VCI are service tools used in the automotive industry.

    • DMS stands for Dealer Management System, which is a software used by automotive dealerships to manage various aspects of their business.

    • VCI stands for Vehicle Communication Interface, which is a device used to connect a vehicle's onboard computer system with diagnostic software.

    • DMS and VCI are essential tools for service supervisors to efficiently manage and...

  • Answered by AI
  • Q2. Vci is used.
  • Q3. VCI is used in some vehicle
  • Q4. What happens in service?
  • Ans. 

    Service involves providing assistance or maintenance to customers or equipment.

    • Identifying customer needs and providing solutions

    • Performing maintenance or repairs on equipment

    • Communicating with customers and team members

    • Ensuring customer satisfaction

    • Managing inventory and supplies

    • Training and supervising staff

    • Maintaining records and documentation

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. Type of gear
  • Ans. 

    Gears are mechanical components that transmit torque and motion between rotating shafts, essential in various machines.

    • Types of gears include spur gears, bevel gears, and worm gears.

    • Spur gears are used in clocks and conveyor systems for simple motion transfer.

    • Bevel gears are used in applications like hand drills to change the axis of rotation.

    • Worm gears provide high torque and are commonly found in elevators and tuning

  • Answered by AI
  • Q2. What is cp nd cpk
  • Ans. 

    Cp and Cpk are statistical measures used to assess process capability in manufacturing and quality control.

    • Cp (Process Capability) measures the potential capability of a process to produce output within specified limits.

    • Cpk (Process Capability Index) measures how close a process is running to its specification limits, considering the mean.

    • Cp is calculated as (USL - LSL) / (6 * sigma), where USL is the upper specificati...

  • Answered by AI
  • Q3. What is pp nd ppk
  • Ans. 

    PP and PPK are statistical measures used in process capability analysis to assess process performance and capability.

    • PP (Process Performance) measures how well a process performs over time, considering variation.

    • PPK (Process Performance Index) assesses how well a process meets specifications, accounting for process mean and variation.

    • Example: A PP of 1.5 indicates a capable process, while a PPK of 1.0 suggests it may n...

  • Answered by AI
  • Q4. Type of forging
  • Ans. 

    Forging is a manufacturing process that shapes metal using compressive forces, enhancing its strength and durability.

    • Types of forging include open-die forging, where metal is shaped between two flat dies.

    • Closed-die forging involves shaping metal in a die that completely encloses it, allowing for more complex shapes.

    • Roll forging is a continuous process that reduces the cross-section of a workpiece by passing it through ...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Robot troubleshooting
  • Q2. Mechanical knowledge
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Do u know about HT process
  • Ans. 

    HT process refers to heat treatment process used to alter the physical and mechanical properties of materials.

    • HT process involves heating and cooling materials to achieve desired properties.

    • Common techniques include annealing, quenching, tempering, and normalizing.

    • Example: Heat treating steel to increase hardness and strength.

  • Answered by AI
  • Q2. How many u have experience
  • Ans. 

    I have 8 years of experience in the field of engineering.

    • 8 years of experience in engineering

    • Specialized in mechanical and electrical engineering

    • Worked on various projects including designing, testing, and implementation

    • Experience with CAD software such as AutoCAD and SolidWorks

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Software & design question
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Casting & forging
  • Q2. Casting forging subject any questions
  • Q3. Casting pouring

Interview Preparation Tips

Interview preparation tips for other job seekers - Sourcing
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. I am ready for interview
  • Ans. 

    Ok i am ready for interview

  • Answered Anonymously
  • Q2. I am confidential
  • Ans. 

    Do you best my life is all efforts

  • Answered Anonymously
Round 2 - HR 

(2 Questions)

  • Q1. I am filling very well
  • Ans. 

    My side can do best in company policy

  • Answered Anonymously
  • Q2. I am doing my best
Round 3 - HR 

(2 Questions)

  • Q1. I am doing hard working
  • Q2. I am taking it good decision during working
Round 4 - HR 

(2 Questions)

  • Q1. I am going to safety task
  • Q2. I am doing work accordingly to company policy

Interview Preparation Tips

Interview preparation tips for other job seekers - All events and activities do very well
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

First round is aptitude test. 45 Minutes do it very quick.

Round 3 - Technical 

(2 Questions)

  • Q1. Technical questions are asked out of your resume and background experience
  • Q2. What are your roles and responsibilities at current organisation
  • Ans. 

    As a Senior Executive at my current organization, my roles and responsibilities include strategic planning, team management, and business development.

    • Leading and overseeing the execution of strategic initiatives

    • Managing and mentoring a team of professionals

    • Identifying and pursuing new business opportunities

    • Developing and maintaining relationships with key stakeholders

    • Analyzing market trends and competition to drive gro...

  • Answered by AI
Round 4 - One-on-one 

(1 Question)

  • Q1. Related to your background and department related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your resume updated and add only points that you actually work on.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Tell me about yourself
  • Q2. Tell me about current work flow
  • Ans. 

    Our current workflow emphasizes collaboration, efficiency, and continuous improvement across all departments.

    • Daily stand-up meetings to align team goals and address roadblocks.

    • Utilization of project management tools like Asana for task tracking.

    • Regular feedback loops with stakeholders to ensure alignment with objectives.

    • Implementation of agile methodologies to adapt quickly to changes.

    • Cross-departmental collaboration t

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest & tell about answers smartly
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Reasoning ability and optional questions

Hero Motors Company Interview FAQs

What are the top questions asked in Hero Motors Company Service Supervisor interview?

Some of the top questions asked at the Hero Motors Company Service Supervisor interview -

  1. What do you know about the service? What do you know about DMS and VCI? How far...read more
  2. What happens in servi...read more
  3. VCI is used in some vehi...read more

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Hero Motors Company Service Supervisor Salary
based on 24 salaries
₹1.1 L/yr - ₹3.3 L/yr
36% less than the average Service Supervisor Salary in India
View more details

Hero Motors Company Service Supervisor Reviews and Ratings

based on 11 reviews

4.4/5

Rating in categories

4.5

Skill development

3.7

Work-life balance

3.7

Salary

4.2

Job security

4.6

Company culture

3.6

Promotions

4.2

Work satisfaction

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