Hero FinCorp Cluster Manager Interview Questions and Answers for Experienced

Q1. About previous company
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Q2. Experience in home Loan and Lap and product description
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Q1. How to handle angere customer?
Ans. 
Handling an angry customer requires active listening, empathy, and finding a solution to their problem.
• Stay calm and composed

• Listen actively to understand their concerns

• Empathize with their emotions

• Apologize sincerely for any inconvenience caused

• Offer a solution or alternative

• Follow up to ensure their satisfaction
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Q2. How to generate your own leads of business if you have no supported any channel for business ?
Ans. 
To generate leads without any supported channel, focus on networking, referrals, cold calling, and online research.
• Build a strong network by attending industry events, conferences, and trade shows.

• Ask for referrals from satisfied customers and offer incentives for successful referrals.

• Engage in cold calling to reach out to potential clients directly.

• Utilize online research to identify potential leads and gather contact...read more
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Q3. What's is the cibil score and credit score ?
Ans. 
CIBIL score and credit score are numerical representations of an individual's creditworthiness and financial history.
• CIBIL score and credit score are used by lenders to assess the risk of lending money to an individual.

• They are calculated based on factors such as payment history, credit utilization, length of credit history, and credit mix.

• A higher score indicates a lower credit risk and increases the chances of loan a...read more
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Q4. What about your previous experience of your ex company ?
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Q5. What's your roll play in previous company ?
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Q1. Work experience, culture of bajaj , how can you solve problem of team mates
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Q1. Ex company policy and process and personal knowledge checking and family background
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Q1. How your work experience previous
Ans. 
I have extensive work experience in sales management.
• Managed a team of 10 sales representatives and consistently exceeded sales targets by 20%

• Developed and implemented effective sales strategies resulting in a 30% increase in revenue

• Built and maintained strong relationships with key clients, resulting in repeat business and referrals

• Trained and mentored new sales team members, improving their performance and productivi...read more
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Q2. Where you see yourself after 5 year
Ans. 
In 5 years, I see myself as a successful Sales Manager leading a high-performing team and driving significant revenue growth.
• Leading a team of sales representatives and providing guidance and support

• Developing and implementing effective sales strategies to achieve targets

• Building strong relationships with key clients and expanding the customer base

• Continuously improving sales processes and identifying new opportunities

• ...read more
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Q3. How you handle work load
Ans. 
I handle work load by prioritizing tasks, delegating when necessary, and effectively managing my time.
• I prioritize tasks based on their urgency and importance.

• I delegate tasks to team members who have the necessary skills and capacity.

• I use time management techniques such as setting deadlines and breaking down tasks into smaller, manageable chunks.

• I regularly communicate with my team to ensure everyone is on track and ...read more
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Q1. About salary increament policy
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Q1. About salary increament policy
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Roal of tecnology in todays world

Leadership styles .................

Q1. Tell me about an experience when you faced difficulty at work while working on a project
Ans. 
I faced difficulty while working on a project due to a lack of collaboration and communication within the team.
• The project required input from multiple departments, but there was a lack of coordination.

• Team members had different priorities and were not aligned on the project goals.

• There was a breakdown in communication channels, leading to misunderstandings and delays.

• The project timeline was tight, and the lack of col...read more
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Q1. Tell me about your sef
Ans. 
Experienced sales manager with a proven track record in achieving targets and leading teams.
• 10+ years of sales experience

• Consistently exceeded sales targets by 20%

• Managed a team of 15 sales representatives

• Implemented effective sales strategies resulting in a 30% increase in revenue

• Strong leadership and communication skills
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Can you give brief description of your company