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Health Insurance TPA of India

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Health Insurance TPA of India Customer Care Executive Interview Questions and Answers

Updated 31 Jan 2025

Health Insurance TPA of India Customer Care Executive Interview Experiences

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Max Life Insurance user image appu khote

posted on 26 Oct 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Tell me about your self, how did you get this opportunity
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Telll me about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - all good

Customer Care Executive Interview Questions & Answers

ICICI Lombard General Insurance Company user image Mainak Ganguly

posted on 28 Aug 2021

Interview Questionnaire 

2 Questions

  • Q1. What are the key thin that a relationship officer does?
  • Ans. 

    A relationship officer is responsible for building and maintaining relationships with customers.

    • Identifying potential customers and reaching out to them

    • Understanding customer needs and providing solutions

    • Ensuring customer satisfaction and retention

    • Cross-selling and up-selling products and services

    • Handling customer complaints and resolving issues

    • Maintaining accurate records and reports

    • Answered by AI
    Add your answer
  • Q2. What are the eligibility for it
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - ans 1- grasp on communication
ans2-graduation

Customer Care Executive Interview Questions & Answers

Vidal Health Tpa user image Anonymous

posted on 2 Jan 2022

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Work experience and related health insurance
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - HR taking telephonic round and asked before work experience.

Customer Care Executive Interview Questions & Answers

PNB MetLife user image Anonymous

posted on 7 Mar 2021

I applied via Walk-in and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about ur self.
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.

    • Experienced in handling customer inquiries, complaints, and resolving issues in a timely manner.

    • Skilled in active listening and problem-solving to ensure customer satisfaction.

    • Proficient in using customer relationship management (CRM) software and maintaining accurate records.

    • Excellent communicatio...

    • Answered by AI
    Add your answer
  • Q2. Questions related to my educational field .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was not so technical but was majorly a stress test. It lasted for 30 minutes. The interviewer wanted test both my knowledge and communication skills . Most of question was related to my graduation stream curriculum I.e , accounts related topics

Customer Care Executive Interview Questions & Answers

Raksha TPA user image Anonymous

posted on 9 Oct 2021

I applied via Walk-in and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Salary expectation, strength and weaknesses, what to do in future
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Give interview confidential

Customer Service Associate Interview Questions & Answers

Bajaj Allianz Life Insurance user image Anonymous

posted on 22 Oct 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Behavioral 

(1 Question)

  • Q1. They explained a stressful situation and asked how i would react.
    • Add your answer

Customer Service Executive Interview Questions & Answers

Europ Assistance India user image Anonymous

posted on 23 May 2021

I applied via Naukri.com and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What was previous experience with amazon ?
    • Add your answer
  • Q2. Some situation based questions ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was relatively easy although process is quite time consuming. Had client round also

Customer Service Associate Interview Questions & Answers

Tata AIG user image Anonymous

posted on 27 Jun 2021

Interview Questionnaire 

2 Questions

  • Q1. Basic questions
    • Add your answer
  • Q2. About friend in english
    • Add your answer

Customer Service Executive Interview Questions & Answers

HDFC Life user image Utkarsha Mishra

posted on 12 Oct 2022

I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Online test held for the entry level

Round 3 - HR 

(2 Questions)

  • Q1. Asking for Your experience, ?qualification? and intrest of field ? notify all of policies of company and your work of area.
    • Add your answer
  • Q2. Why did you want to join this company
    • Add your answer

Interview Preparation Tips

Topics to prepare for HDFC Life Customer Service Executive interview:
  • About company
  • About insurance
  • Sales
  • Payroll
Interview preparation tips for other job seekers - Always be confident and believe in yourself. Nothing is much hard than your self motivation. All the best.
More about working at Health Insurance TPA of India

Health Insurance TPA of India Interview FAQs

How many rounds are there in Health Insurance TPA of India Customer Care Executive interview?
Health Insurance TPA of India interview process usually has 1 rounds. The most common rounds in the Health Insurance TPA of India interview process are HR.

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Health Insurance TPA of India Customer Care Executive Interview Process

based on 1 interview

Interview experience

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Health Insurance TPA of India Salaries in India
Senior Executive
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₹1.5 L/yr - ₹4.6 L/yr

Medical Officer
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₹2 L/yr - ₹8 L/yr

Assistant Manager
51 salaries
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₹4 L/yr - ₹7.2 L/yr

Team Lead
45 salaries
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₹3.3 L/yr - ₹6 L/yr

Executive
44 salaries
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₹1.1 L/yr - ₹3.2 L/yr

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