Vidal Health Tpa Customer Care Executive Interview Questions and Answers

United India insurence company good work company all prodect sales achieved target award good parformance customer service.

Q1. What is the role responsibility for your
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Q2. Shelf intro , what you do in last yesterday
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Q1. How may your Experience?. Why Are you Join this Company?.
Ans. 
I have extensive experience in customer care and I am joining this company because of its excellent reputation and commitment to customer satisfaction.
• I have worked as a customer care executive for 5 years, handling a wide range of customer inquiries and resolving issues effectively.

• I have received positive feedback from customers for my excellent communication skills and ability to empathize with their concerns.

• I have...read more
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Q2. Why are you Join this company?.
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I am joining this company because of its excellent reputation and commitment to customer satisfaction.
• The company has a strong track record of providing exceptional customer care.

• I am impressed by the positive reviews and feedback from current and former employees.

• The company's values align with my own, particularly in terms of prioritizing customer satisfaction.

• I believe that working for this company will provide me w...read more
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Q3. Sir this Company is higher level company. Here great Opportunity. So that Join this Company
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Basic knowledge Questions

Q1. What is your location
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Q2. What is your current CTC
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Q1. Tell me about yourself.
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Q1. Where do you see yourself in 5 years?
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Q1. Where do you see yourself in 5 years?
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Q1. Tell me about yourself
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Q2. Why we should select you
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Q3. What's your highest achievement
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Q4. What's your target in life
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Q5. Why you like to join this company
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Q6. How you will manage a deficult situation
Ans. 
I will manage a difficult situation by staying calm, analyzing the problem, seeking input from others, and finding a solution.
• Stay calm and composed to think clearly

• Analyze the situation to understand the root cause

• Seek input from team members or mentors for different perspectives

• Collaborate with others to find a solution

• Communicate effectively to address the issue and prevent escalation
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Q7. What do you know about insurance
Ans. 
Insurance is a financial product that provides protection against financial losses.
• Insurance is a contract between an individual or organization and an insurance company, where the insurer agrees to provide financial protection in case of specified events such as accidents, illnesses, or property damage.

• There are different types of insurance such as life insurance, health insurance, auto insurance, and property insuran...read more
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Q8. What do you know about Term insurance
Ans. 
Term insurance is a type of life insurance that provides coverage for a specific period of time.
• Term insurance offers a death benefit to the beneficiaries if the insured passes away during the term of the policy.

• It is typically more affordable than whole life insurance because it does not accumulate cash value.

• Term insurance can be purchased for different term lengths, such as 10, 20, or 30 years.

• Once the term of the p...read more
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Q9. Why insurance is very important in one's life
Ans. 
Insurance is important as it provides financial protection against unexpected events and helps individuals and families manage risks.
• Provides financial protection in case of accidents, illnesses, or natural disasters

• Helps individuals and families manage risks and uncertainties

• Ensures peace of mind knowing that one's assets and loved ones are protected

• Can help cover expensive medical bills or property damage

• May be requi
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Q10. Why you should do a term insurance
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Q11. Why there should be strict law of insurance
Ans. 
Strict insurance laws are necessary to protect consumers, ensure fair practices, and maintain financial stability.
• Protects consumers from fraud and unfair practices

• Ensures financial stability of insurance companies

• Promotes trust and confidence in the insurance industry

• Helps regulate premiums and coverage to prevent exploitation

• Encourages accountability and transparency in insurance transactions
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Q12. How insurance was 1st started
Ans. 
Insurance was first started as a way for merchants to protect their goods during long sea voyages.
• Insurance dates back to ancient times when Chinese and Babylonian traders would distribute their goods across multiple ships to reduce the risk of loss.

• The concept of insurance evolved over time to include protection against various risks such as fire, theft, and accidents.

• The first known insurance contract was signed in G...read more
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Q13. Can insurance cover your family life after yours death
Ans. 
Yes, insurance can provide financial support to your family after your death.
• Insurance can provide a lump sum payment to your family upon your death to cover expenses and maintain their quality of life.

• Life insurance policies can also include additional benefits such as covering funeral expenses or paying off debts.

• Having insurance can give your family peace of mind knowing they will be financially supported in the eve
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Q14. Why a married person should take Term insurance
Ans. 
A married person should take term insurance to ensure financial security for their spouse and dependents in case of any unforeseen circumstances.
• Term insurance provides a lump sum amount to the nominee in case of the policyholder's death, ensuring financial stability for the family.

• It helps in covering expenses like mortgage payments, children's education, and daily living costs in the absence of the primary breadwinne...read more
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Q15. How returns are generated
Ans. 
Returns are generated through successful sales transactions where customers return products for various reasons.
• Returns can be generated due to product defects or damages during shipping

• Customers may also return products due to incorrect sizing or color

• Some returns may be due to customer dissatisfaction with the product or service provided

• Returns can also be generated through the company's return policy and customer se
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Q16. How risk is calculated
Ans. 
Risk is calculated by assessing the likelihood of an event occurring and the impact it would have on the business.
• Risk is calculated by multiplying the likelihood of an event by the impact it would have.

• Different risks may have different factors to consider, such as financial risk, operational risk, and strategic risk.

• Risk assessment involves identifying potential risks, analyzing their likelihood and impact, and devel...read more
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Q17. Can you give insurance to an 70 years old person
Ans. 
Yes, insurance can be provided to a 70 years old person depending on the insurance company's policies and the individual's health condition.
• Insurance companies may offer different types of insurance plans for seniors, including life insurance, health insurance, and long-term care insurance.

• Premiums for insurance plans for seniors may be higher due to the increased risk associated with age.

• Some insurance companies may r...read more
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Q18. How we can deal with an smart person
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