Vidal Health Tpa Customer Care Executive Reviews by 10+ Employees | Rated 3.9/5

What employees say about Vidal Health Tpa?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

37% employees reported

Flexible timing

44% employees reported

Within city

57% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

2 reviews

3.3

Rated by Men

9 reviews

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12 reviews found

Sort by: Popular

Customer Care Executive in Ernakulam

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Sep 2024

Likes

Good Working atmosphere

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary benefits need to be increased

Customer Care Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Mar 2023

Likes

Nothing Worst company to spoil employee insurance

Dislikes

Everything Its a bluffing company which fools employees with useless managers who are scares to answer customer query.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Full Time

Call centre executive Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 15 Oct 2023

Likes

Good yet to improve organisational goals

Job security - Good
Work satisfaction - Good

Dislikes

All jobs have there own dislikes

Skill development - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Bangalore / Bengaluru

Full Time

Customer care Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 19 Mar 2019

Likes

Dislikes

Management

Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Care Executive in ITpL

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 04 Jan 2023

Likes

Good work environment

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing else

Customer Care Executive in Whitefield

Customer Care Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 24 Jul 2022

Likes

Good team members very cooperative

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing much to tell about

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Client Servicing Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 31 Dec 2021

Likes

Good work environment

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Career growth is slow

Work Details

Work is good but no growth

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Customer Care Executive in Coimbatore

Customer care Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 18 Jan 2019

Likes

Learning to handle customers

Salary - Good
Company culture - Good

Dislikes

Career growth is poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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Customer Care Executive in Noida

CRM Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Oct 2018

Likes

Nothing

Dislikes

Huge work load and seniors are always pressurising for 24*7 job really wrost company.

Skill development - Poor
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Hectic

Work timings: Strict Timings

Customer Care Executive

Cigna Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 29 Jan 2018

Likes

This is my first job in insurance company. I have learned many things here. I had a awesome teammates and gud manger.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Low salary

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Andheri, Mumbai

Full Time

Customer care Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Sep 2023

Likes

Annual outing, Enjoying festivals.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Chennai

Customer relationship manager Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 24 Oct 2018

Dislikes

Salary - Poor

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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Vidal Health Tpa Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Vidal Health Tpa reviews submitted by Vidal Health Tpa employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vidal Health Tpa is the right company for you. 37% of e...Read more

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Vidal Health Tpa Customer Care Executive Reviews

Vidal Health Tpa Customer Care Executive Reviews

What employees say about Vidal Health Tpa?

Workplace insights

Monday to Friday

Flexible timing

Within city

Gender based rating

Rated by Women

Rated by Men

12 reviews found

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