Medi Assist India Customer Care Executive Interview Questions and Answers

Q1. About experience
Add your answer

Online english skills assessment. Test had 15 questions-topics ranging from synonyms, sentence order, grammar correction

Q1. Quick chat with HR involving self intro, reason for choosing this job, company etc
Add your answer

Q1. Why did you choose this company, why this role
Ans. 
I chose this company for its reputation for excellent customer service and growth opportunities. This role aligns with my passion for helping others.
• I have researched the company and found that it has a strong reputation for providing top-notch customer service.

• I am impressed by the company's commitment to employee development and growth opportunities.

• This role allows me to utilize my strong communication and problem-s...read more
Answered by AI
Add your answer

Q1. Basic idea about insurance, enact a mock call
Add your answer

Q1. Name and job experience
Add your answer
Q2. Where was job and what was salary
Add your answer
Q3. What was work. how much expected salary
Add your answer
Q4. Company Work and time
Add your answer
Q5. ,...................na
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. Why you want to join
Add your answer

I was asked if you are about to complete your daily banking but there you found a shortage of 2000/- rs out of total amout how will you manage.

Q1. Share details of your previous job.
Add your answer
Q2. What are your salary expectations?
Add your answer
Q3. What is your family background?
Add your answer
Q4. Why should we hire you?
Add your answer
Q5. Tell me about yourself.
Add your answer

Q1. Strengths and weakness
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. Were do you see your self in next 5 year
Add your answer

There was a qr code which we had to scan, then it contained 10 questions to be completed in 2 mins.

Q1. Tell me about yourself?
Ans. 
I am a dedicated and friendly customer service associate with a passion for helping others and resolving issues efficiently.
• I have over 3 years of experience in customer service roles

• I excel in communication and problem-solving skills

• I am proficient in handling customer inquiries and providing solutions

• I am a team player and always strive to exceed customer expectations
Answered by AI
Add your answer
Q2. Why should we choose you
Ans. 
I have a strong background in customer service and a passion for helping others.
• I have X years of experience in customer service roles

• I am a great communicator and problem solver

• I am dedicated to providing excellent customer service, as shown by my previous customer feedback

• I am a quick learner and can adapt to new situations easily
Answered by AI
Add your answer

Q1. Sell a bottle? have to define the bottle, benifits,etc.
Ans. 
Introducing our premium glass water bottle with a sleek design and eco-friendly benefits.
• The bottle is made of high-quality glass, ensuring durability and safety for drinking water.

• Its sleek design makes it stylish and easy to carry around, perfect for on-the-go hydration.

• The eco-friendly benefits include reducing plastic waste and promoting sustainability.

• Comes with a leak-proof cap and a silicone sleeve for added pro...read more
Answered by AI
Add your answer
Q2. Why choose customer service?
Ans. 
I choose customer service because I enjoy helping others and solving problems.
• I have strong communication skills and enjoy interacting with people.

• I find satisfaction in resolving customer issues and providing excellent service.

• I am patient and empathetic, which are important qualities in customer service.

• I believe in the importance of building positive relationships with customers to ensure their satisfaction.

• I enjoy ...read more
Answered by AI
Add your answer

Q1. Why choose customer service beside nursing? i was a graduate in nursing
Add your answer