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I applied via Naukri.com and was interviewed in Apr 2021. There were 4 interview rounds.
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I want to work in BPO because I enjoy helping customers and find satisfaction in resolving their issues.
I have excellent communication skills and enjoy interacting with people.
I am a problem solver and find fulfillment in resolving customer issues.
I am patient and empathetic, which are essential qualities for customer service roles.
I am motivated by the opportunity to provide exceptional service and create positive cus...
I am currently earning a competitive salary and my expected CTC is based on industry standards and my experience.
My current CTC is competitive and reflects my skills and experience.
My expected CTC is based on industry standards and my qualifications.
I am open to discussing the compensation package based on the responsibilities and growth opportunities offered by the role.
I believe that a fair and mutually beneficial sa
posted on 22 Oct 2017
I appeared for an interview before Oct 2016.
posted on 1 Sep 2021
I applied via Referral and was interviewed before Sep 2020. There were 3 interview rounds.
posted on 18 May 2024
I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.
posted on 18 Jan 2025
I applied via Referral and was interviewed before Jan 2024. There was 1 interview round.
I applied via Naukri.com and was interviewed in Dec 2022. There was 1 interview round.
posted on 26 Dec 2024
I applied via Naukri.com and was interviewed in Jun 2024. There were 4 interview rounds.
I am a dedicated and friendly customer service associate with 5 years of experience in handling customer inquiries and resolving issues.
Experienced customer service associate
Skilled in handling customer inquiries and resolving issues
Friendly and dedicated
Strong communication skills
Proficient in using CRM software
NPS stands for Net Promoter Score, a metric used to measure customer loyalty and satisfaction.
NPS is calculated by asking customers how likely they are to recommend a company, product, or service to others on a scale of 0-10.
Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others, Passives (score 7-8) are satisfied but unenthusiastic customers, and Detractors (score 0-6) are unhappy customers...
Achieving excellence in customer service involves listening to customers, being empathetic, resolving issues promptly, and going above and beyond to exceed expectations.
Listen actively to customers to understand their needs and concerns
Show empathy and understanding towards customers' situations
Resolve issues promptly and efficiently to ensure customer satisfaction
Go above and beyond by offering personalized solutions ...
Seeking career growth and new challenges.
Desire for career advancement
Opportunity for professional development
Seeking new challenges and experiences
Logical reasoning, English grammar, and problem-solving.
posted on 29 Jun 2023
Normal statistics and aptitude
About insurance, & how to clients approach
posted on 8 Jan 2024
I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.
Reasoning ability continue with sinario
based on 2 reviews
Rating in categories
Assistant Coordinator
89
salaries
| ₹1.2 L/yr - ₹4.6 L/yr |
Customer Service Executive
20
salaries
| ₹1.3 L/yr - ₹3.5 L/yr |
Customer Care Executive
15
salaries
| ₹1.5 L/yr - ₹3.4 L/yr |
Territory Manager
14
salaries
| ₹3.6 L/yr - ₹5.2 L/yr |
Claims Executive
11
salaries
| ₹2.8 L/yr - ₹4.2 L/yr |
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