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Europ Assistance India
3.6
based on 103 Reviews
Company Overview
Company Locations
Working at Europ Assistance India
Company Summary
Europ Assistance India operates a 24/7 assistance center, providing extensive support services leveraging advanced technology and a global network.
Overall Rating
3.6/5
based on 103 reviews

5% below
industry average

Critically rated for
Promotions, Work satisfaction, Salary
Work Policy

Hybrid
46% employees reported

Rotational Shift
48% employees reported

Flexible timing
52% employees reported

No travel
65% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
5 employees reported
Cafeteria
4 employees reported
Health insurance
3 employees reported
View detailed benefits
About Europ Assistance India
Founded in2007 (18 yrs old)
India Employee Count201-500
Global Employee Count5k-10k
HeadquartersParis, France
Office Locations
--
Websiteeurop-assistance.in
Primary Industry
Other Industries
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Our 24x7 Assistance Center, located in Mumbai, is equipped with world-class technology and a team of dedicated professionals with long-standing experience in assistance. It leverages the well-established processes, quality standards, and best practices of the Europ Assistance Group to deliver high-quality services and world-class customer care.
A few key figures: 1 intervention every 2 seconds around the world, 2 phone calls answered every second worldwide, 12.5 million interventions carried out around the world, 62.3 million calls managed by assistance case handlers.
Serving 300 million customers, Network of 750000 service providers, 5 continents with 44 companies, 8000 employees supporting you, Worldwide 2 calls answered per second, 1 intervention every 2 seconds
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Europ Assistance India Ratings
based on 103 reviews
Overall Rating
3.6/5
How AmbitionBox ratings work?
5
42
4
21
3
13
2
9
1
18
Category Ratings
3.4
Job security
3.3
Work-life balance
3.3
Skill development
3.2
Company culture
3.2
Salary
3.2
Work satisfaction
2.9
Promotions
Europ Assistance India is rated 3.6 out of 5 stars on AmbitionBox, based on 103 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Europ Assistance India
based on 99 reviews
3.6
Rated by 41 Women
Rated 3.5 for Skill development and 3.4 for Job security
3.6
Rated by 58 Men
Rated 3.5 for Job security and 3.4 for Work-life balance
Work Policy at Europ Assistance India
based on 13 reviews in last 6 months
Hybrid
46%
Work from office
31%
Permanent work from home
23%
Europ Assistance India Reviews
Top mentions in Europ Assistance India Reviews
+ 5 more
Compare Europ Assistance India with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 3.6/5 based on 103 reviews | 4.0/5 based on 3.3k reviews | 3.9/5 based on 5k reviews | 3.8/5 based on 3.9k reviews |
Highly Rated for | No highly rated category | Skill development Salary Job security | Salary | Job security |
Critically Rated for | Promotions Salary Company culture | No critically rated category | No critically rated category | Promotions |
Primary Work Policy | Hybrid 46% employees reported | Work from office 80% employees reported | Work from office 78% employees reported | Work from office 75% employees reported |
Rating by Women Employees | 3.6 Good rated by 41 women | 3.8 Good rated by 651 women | 3.7 Good rated by 931 women | 3.7 Good rated by 629 women |
Rating by Men Employees | 3.6 Good rated by 58 men | 4.0 Good rated by 2.5k men | 4.0 Good rated by 3.7k men | 3.8 Good rated by 3.1k men |
Job security | 3.4 Average | 3.9 Good | 3.7 Good | 3.8 Good |
View more
Europ Assistance India Salaries
Europ Assistance India salaries have received with an average score of 3.2 out of 5 by 103 employees.
Assistant Coordinator
(89 salaries)
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₹1.2 L/yr - ₹4.6 L/yr
Customer Service Executive
(20 salaries)
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₹1.3 L/yr - ₹3.5 L/yr
Customer Care Executive
(15 salaries)
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₹1.5 L/yr - ₹3.4 L/yr
Territory Manager
(14 salaries)
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₹3.6 L/yr - ₹5.2 L/yr
Regional Manager
(11 salaries)
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₹5.2 L/yr - ₹7.2 L/yr
Claims Executive
(11 salaries)
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₹2.8 L/yr - ₹4.2 L/yr
Team Lead
(8 salaries)
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₹3 L/yr - ₹7.5 L/yr
MIS Executive
(7 salaries)
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₹2.5 L/yr - ₹6.1 L/yr
Customer Support Executive
(7 salaries)
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₹2 L/yr - ₹2.5 L/yr
Operations Manager
(7 salaries)
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₹2 L/yr - ₹11 L/yr
Europ Assistance India Jobs
Popular Designations Europ Assistance India Hires for
Operations Manager
Create job alerts
Technical Expert
Create job alerts
Territory Sales Manager
Create job alerts
Senior Business Development Manager
Create job alerts
Medical Officer
Create job alerts
Popular Skills Europ Assistance India Hires for
Europ Assistance India Perks & Benefits
Europ Assistance India Offices
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Europ Assistance India FAQs
When was Europ Assistance India founded?
Europ Assistance India was founded in 2007. The company has been operating for 18 years primarily in the Insurance sector.
Where is the Europ Assistance India headquarters located?
Europ Assistance India is headquartered in Paris.
How many employees does Europ Assistance India have in India?
Europ Assistance India currently has more than 200+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Europ Assistance India based on the number of reviews submitted on AmbitionBox.
Does Europ Assistance India have good work-life balance?
Europ Assistance India has a work-life balance rating of 3.3 out of 5 based on 100+ employee reviews on AmbitionBox. 39% employees rated Europ Assistance India 3 or below, while 61% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Europ Assistance India work-life balance reviews for more details
Is Europ Assistance India good for career growth?
Career growth at Europ Assistance India is rated as poor, with a promotions and appraisal rating of 2.9. 39% employees rated Europ Assistance India 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Europ Assistance India promotions/appraisals reviews for more detailed insights.
What are the cons of working in Europ Assistance India?
Working at Europ Assistance India does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, work satisfaction and salary & benefits, based on 100+ employee reviews on AmbitionBox.
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