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Europ Assistance India

3.7
based on 101 Reviews

Working at Europ Assistance India

Company Summary

Europ Assistance India operates a 24/7 assistance center, providing extensive support services leveraging advanced technology and a global network.

Overall Rating

3.7/5
based on 101 reviews
highly rated categories
5% below
industry average
highly rated categories
Critically rated for

Promotions, Work satisfaction, Salary

Work Policy
Hybrid
Hybrid
49% employees reported
Rotational Shift
Rotational Shift
48% employees reported
Flexible timing
Flexible timing
52% employees reported
No travel
No travel
65% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
5 employees reported
Cafeteria
Cafeteria
4 employees reported
Health insurance
Health insurance
3 employees reported
View detailed benefits

About Europ Assistance India

Founded in2007 (18 yrs old)
India Employee Count201-500
Global Employee Count5k-10k
HeadquartersParis, France
Office Locations
--
Websiteeurop-assistance.in
Primary Industry
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Our 24x7 Assistance Center, located in Mumbai, is equipped with world-class technology and a team of dedicated professionals with long-standing experience in assistance. It leverages the well-established processes, quality standards, and best practices of the Europ Assistance Group to deliver high-quality services and world-class customer care. A few key figures: 1 intervention every 2 seconds around the world, 2 phone calls answered every second worldwide, 12.5 million interventions carried out around the world, 62.3 million calls managed by assistance case handlers. Serving 300 million customers, Network of 750000 service providers, 5 continents with 44 companies, 8000 employees supporting you, Worldwide 2 calls answered per second, 1 intervention every 2 seconds
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Europ Assistance India Ratings

based on 101 reviews

Overall Rating

3.7/5
How AmbitionBox ratings work?
5
42
4
21
3
13
2
9
1
16

Category Ratings

3.5

Job security

3.4

Work-life balance

3.4

Skill development

3.3

Company culture

3.3

Salary

3.3

Work satisfaction

3.0

Promotions

Europ Assistance India is rated 3.7 out of 5 stars on AmbitionBox, based on 101 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Europ Assistance India
based on 97 reviews
3.7
Rated by 40 Women
Rated 3.6 for Skill development and 3.5 for Job security
3.7
Rated by 57 Men
Rated 3.5 for Work-life balance and 3.5 for Job security

Work Policy at Europ Assistance India

based on 16 reviews in last 6 months
Hybrid
49%
Work from office
32%
Permanent work from home
19%

Europ Assistance India Reviews

Top mentions in Europ Assistance India Reviews

+ 5 more

Compare Europ Assistance India with Similar Companies

Europ Assistance India
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Bajaj Allianz General Insurance
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Overall Rating
3.7/5
based on 101 reviews
3.7/5
based on 4.5k reviews
4.1/5
based on 2.6k reviews
3.9/5
based on 2.4k reviews
Highly Rated for
No highly rated category
No highly rated category
Job security
Company culture
Skill development
Skill development
Salary
Critically Rated for
Promotions
Salary
Company culture
Promotions
Work satisfaction
Promotions
No critically rated category
Primary Work Policy
Hybrid
49% employees reported
Work from office
81% employees reported
Work from office
74% employees reported
Work from office
78% employees reported
Rating by Women Employees
3.7
Good
rated by 40 women
3.5
Good
rated by 1k women
3.8
Good
rated by 402 women
3.6
Good
rated by 386 women
Rating by Men Employees
3.7
Good
rated by 57 men
3.8
Good
rated by 3.3k men
4.2
Good
rated by 2k men
3.9
Good
rated by 1.9k men
Job security
3.5
Good
3.7
Good
4.2
Good
3.6
Good
View more

Europ Assistance India Salaries

Europ Assistance India salaries have received with an average score of 3.3 out of 5 by 101 employees.

Assistant Coordinator

(89 salaries)
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â‚ą1.2 L/yr - â‚ą4.6 L/yr

Customer Service Executive

(20 salaries)
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â‚ą1.3 L/yr - â‚ą3.5 L/yr

Customer Care Executive

(15 salaries)
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â‚ą1.5 L/yr - â‚ą3.4 L/yr

Territory Manager

(14 salaries)
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â‚ą3.6 L/yr - â‚ą5.2 L/yr

Regional Manager

(11 salaries)
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â‚ą5.2 L/yr - â‚ą7.2 L/yr

Claims Executive

(11 salaries)
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â‚ą2.8 L/yr - â‚ą4.2 L/yr

Team Lead

(8 salaries)
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â‚ą3 L/yr - â‚ą6 L/yr

MIS Executive

(7 salaries)
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â‚ą2.5 L/yr - â‚ą6.1 L/yr

Customer Support Executive

(7 salaries)
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â‚ą2 L/yr - â‚ą2.5 L/yr

Operations Manager

(7 salaries)
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â‚ą2 L/yr - â‚ą11 L/yr

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Europ Assistance India FAQs

When was Europ Assistance India founded?
Europ Assistance India was founded in 2007. The company has been operating for 18 years primarily in the Insurance sector.
Where is the Europ Assistance India headquarters located?
Europ Assistance India is headquartered in Paris.
How many employees does Europ Assistance India have in India?
Europ Assistance India currently has more than 200+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Europ Assistance India based on the number of reviews submitted on AmbitionBox.
Does Europ Assistance India have good work-life balance?
Europ Assistance India has a work-life balance rating of 3.4 out of 5 based on 100+ employee reviews on AmbitionBox. 38% employees rated Europ Assistance India 3 or below, while 62% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Europ Assistance India work-life balance reviews for more details
Is Europ Assistance India good for career growth?
Career growth at Europ Assistance India is rated as moderate, with a promotions and appraisal rating of 3.0. 38% employees rated Europ Assistance India 3 or below, while 62% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Europ Assistance India promotions/appraisals reviews for more detailed insights.
What are the cons of working in Europ Assistance India?
Working at Europ Assistance India does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, work satisfaction and salary & benefits, based on 100+ employee reviews on AmbitionBox.
Europ Assistance India Overview
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