Health Insurance TPA of India Interview Questions and Answers

Q1. Some medical questions
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Q2. About work experience
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There were around 20-25 MCQ on medicine and Insurance basics. Candidates were asked to fill the CV provided by them. Just simple & easy test.

Q1. One on one interview with 3 dignitaries. They asked details about our educational background, previous experience, reason for leaving, informed that dual employment is not acceptable. .
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Q2. Panel were lovely and the Interview went very well and smooth. No tension at all during the interview.
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Q3. Couldn't proceed further. Got better opportunity
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Q4. Basic nephrology questions such as pyonephritis, PCNL, URSL etc. Then some gynecology questions such as DUB, fibroids
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Q5. Discussion from the CV we filled during the 1st interview
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Q1. Tell me about yourself .
Ans. 
I am a highly motivated and experienced professional with a passion for enrollment management.
• I have over 10 years of experience in enrollment management at various institutions.

• I am skilled in data analysis and using that data to make informed decisions.

• I am a strong communicator and enjoy building relationships with students, families, and colleagues.

• I am always looking for ways to improve processes and increase effi...read more
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Q2. How many experience you have?
Ans. 
I have X years of experience in the field.
• I have worked in various roles and positions within the industry.

• I have gained valuable skills and knowledge through my experience.

• I have successfully completed several projects and achieved significant results.

• I am constantly learning and adapting to new challenges and opportunities.
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Q3. Are you comfortable with rotational shifts?
Ans. 
Yes, I am comfortable with rotational shifts.
• I have previously worked in a call center where rotational shifts were mandatory.

• I understand the importance of being flexible and adapting to changing schedules.

• I am willing to work weekends and holidays if required.

• I prioritize my health and well-being by maintaining a consistent sleep schedule and taking breaks when needed.
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Q4. Can you handle customers on call regarding any grievances?
Ans. 
Yes, I have experience handling customer grievances over the phone.
• I have worked in customer service for several years and have received training on how to handle difficult customers.

• I am able to remain calm and professional in high-pressure situations.

• I am skilled at active listening and empathizing with customers to understand their concerns.

• I am able to provide clear and concise explanations of company policies and ...read more
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Q5. Are you comfortable to travel outside locations ?
Ans. 
Yes, I am comfortable traveling outside locations.
• I have experience traveling for work and am comfortable with it.

• I am willing to travel for the job as needed.

• I am adaptable to new locations and enjoy experiencing new cultures.

• I have a valid passport and am able to travel internationally if required.
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Q1. 1 . Typing test 2. Excel test 3. Skill test
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Q2. 1. 35 word per munites 2. Some formula 3. Random questions
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Data entry requirements and cashless claim