HDFC Sales Operations Executive Interview Questions and Answers

I am Kamana Dutta. Presently working pnb metlife Banca. Kolkata, paikpara pnb bank .

Q1. Why are you choice this company
Ans. 
I chose this company because of its strong reputation, innovative products, and commitment to employee development.
• Strong reputation in the industry

• Innovative products and services

• Commitment to employee development and growth opportunities
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Q2. What do you know this company
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Q1. What makes you a suitable candidate for this position?
Ans. 
I have a strong background in finance, excellent communication skills, and a proven track record of building and maintaining relationships.
• Extensive experience in finance and relationship management

• Strong communication skills

• Proven track record of building and maintaining relationships

• Ability to understand and meet clients' needs

• Excellent problem-solving skills
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Q1. Walk me through you background
Ans. 
I have a strong background in finance and customer relationship management, with experience in managing high net worth clients.
• Bachelor's degree in Finance from XYZ University

• 5+ years of experience in financial services industry

• Managed portfolio of high net worth clients, increasing assets under management by 20%

• Strong track record of building and maintaining client relationships
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Q1. TELL MEABOUT YOURSELF
Ans. HOW DID YOU HEAR ABOUT THIS JOB
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Q2. WHY DO YOU WANT THIS JOB
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Q3. WAY WE OFFER YOU THIS POSITION
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Q4. WHAT IS YOUR GREATEST STRENGTHS
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Q5. ABOUT YOUR FAMILY AND MAMBERS
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Q1. Tell us about yourself
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Q2. Why did you leave your previous job?
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Q3. Explain briefly how did you manage your previous role
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Q4. What is the product that you sold mostly in your previous role as Relationship Manager?
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Q5. How did you manage Customer Expectations?
Ans. 
I manage customer expectations by setting clear goals, communicating effectively, and delivering on promises.
• I establish a clear understanding of what the customer wants and needs

• I communicate regularly and honestly about progress and any changes

• I underpromise and overdeliver to exceed expectations

• I handle any issues or concerns promptly and professionally

• I follow up after completion to ensure satisfaction and address ...read more
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Q6. What was your previous CTC ? What is your expected CTC ?
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Q1. Career growth and opportunities
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