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based on 37.9k Reviews

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HDFC Bank Customer Care Executive & Cashier Interview Questions and Answers

Updated 5 Apr 2024

HDFC Bank Customer Care Executive & Cashier Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
-

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Why should be hire you
  • Q2. What is RTGS and NEFT
  • Ans. 

    RTGS and NEFT are electronic payment systems used for transferring funds between banks in India.

    • RTGS stands for Real Time Gross Settlement and is used for high-value transactions with immediate transfer of funds.

    • NEFT stands for National Electronic Funds Transfer and is used for transferring funds in batches with settlement in hourly intervals.

    • RTGS has no minimum or maximum limit for fund transfer, while NEFT has a maxi...

  • Answered by AI
  • Q3. What is the reason behind you leave your last job.
  • Q4. Explain what is NEFT
  • Ans. 

    NEFT stands for National Electronic Funds Transfer, a system that enables electronic transfer of funds from one bank to another.

    • NEFT is a nationwide payment system facilitating one-to-one funds transfer.

    • It operates on a deferred net settlement basis, which means transactions are processed in batches.

    • NEFT transactions are settled in hourly batches with multiple settlements taking place during the day.

    • There is no minimum...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is database analysis? This is question was asked after going through my profile
  • Q2. Can you deal with people without losing patience??

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident
Be truthful and honest. NEVER BRAG

Customer Care Executive & Cashier Interview Questions Asked at Other Companies

asked in Flipkart
Q1. Advantages and disadvantage of e-commerce
asked in Flipkart
Q2. How to handle angry customers
asked in HDFC Bank
Q3. What is RTGS and NEFT
asked in Flipkart
Q4. How to touch our goal
asked in HDFC Bank
Q5. Explain what is NEFT

I applied via Walk-in and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. About current affairs and general knowledge and study background
Round 2 - Aptitude Test 

It's like aptitude test and personality test

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and well prepared for any interview which you are giving or planning to give.

Interview questions from similar companies

I applied via Walk-in and was interviewed in Oct 2021. There was 1 interview round.

Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why are you looking for a change?
  • Q4. Where do you see yourself in 5 years?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.
  • Q7. Any other questions and perfect job worker
  • Ans. Yes iam intersted thuis job role iam good working this office sir
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Very useful of this private apps very nice this clarification
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. How will operate the system
  • Ans. 

    I will operate the system by following the instructions provided by the training manual and seeking assistance from supervisors when needed.

    • Follow the step-by-step instructions in the training manual

    • Ask for help from supervisors if unsure about any process

    • Practice using the system regularly to become proficient

    • Stay updated on any system updates or changes

  • Answered by AI
  • Q2. How will dill to field collection boy
  • Ans. 

    Dill can be trained to be a field collection boy by providing proper guidance and supervision.

    • Provide training on how to approach customers and collect payments

    • Teach proper handling of cash and receipts

    • Supervise initial interactions with customers to ensure accuracy and efficiency

    • Encourage good communication skills and professionalism

    • Set clear expectations and goals for the role

  • Answered by AI
  • Q3. Be try to how much progress my target
  • Q4. With active mind

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very honesty and active mind
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Why should we hire u
  • Q2. AP cashier ka job kyu Lena hai
  • Q3. Accounting k bare Mai bataiye

Cashier Interview Questions & Answers

Yes Bank user image sindhu bharath

posted on 19 May 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Very simple questions are asked at aptitude test at Gayatri bank

Round 2 - Face to face 

(5 Questions)

  • Q1. Related to banking sector questions
  • Q2. Salaries are recorded which side
  • Q3. Explained about preliminary expenses
  • Q4. About yourself, related to balance sheet, related to trading account
  • Q5. How to find Gross profit Gross profit
  • Ans. 

    Gross profit is calculated by subtracting the cost of goods sold from total revenue.

    • Calculate total revenue by adding up all sales revenue.

    • Calculate cost of goods sold by adding up all costs directly related to producing goods sold.

    • Subtract cost of goods sold from total revenue to find gross profit.

    • Gross Profit = Total Revenue - Cost of Goods Sold

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare aptitude test other tests are very simple
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Tell about bank
  • Ans. 

    A bank is a financial institution that accepts deposits from the public and creates credit.

    • Banks provide various financial services such as loans, mortgages, and investment accounts.

    • They play a crucial role in the economy by facilitating the flow of money and providing a safe place for people to store their funds.

    • Banks are regulated by government authorities to ensure stability and protect customers' deposits.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Udit GOPE from Dhanbad
  • Q2. My self udit gope i am leave in a dhanbad graduation and master's degree
  • Q3. Very good sikil very good opportunity
  • Q4. ICICI prudential very good investment and. Insurance industry

Interview Preparation Tips

Interview preparation tips for other job seekers - ICICI prudential regulation authority of loans very good sikil recovery time h inn

Interview Questionnaire 

9 Questions

  • Q1. No any questions
  • Q2. Not any asking the question
  • Q3. Only ctc descus
  • Q4. Only confidance
  • Q5. Only experience
  • Q6. Why resign in perivious company
  • Q7. Not any issue
  • Q8. Not any problem
  • Q9. Not any issues for any company

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidance is good and attitude is good

HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank Customer Care Executive & Cashier interview?
HDFC Bank interview process usually has 1-2 rounds. The most common rounds in the HDFC Bank interview process are One-on-one Round, Aptitude Test and Resume Shortlist.
What are the top questions asked in HDFC Bank Customer Care Executive & Cashier interview?

Some of the top questions asked at the HDFC Bank Customer Care Executive & Cashier interview -

  1. What is RTGS and N...read more
  2. Explain what is N...read more
  3. What is database analysis? This is question was asked after going through my pr...read more

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People are getting interviews through

based on 3 HDFC Bank interviews
WalkIn
Referral
67%
33%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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HDFC Bank Customer Care Executive & Cashier Salary
based on 67 salaries
₹2.2 L/yr - ₹4.6 L/yr
13% more than the average Customer Care Executive & Cashier Salary in India
View more details

HDFC Bank Customer Care Executive & Cashier Reviews and Ratings

based on 17 reviews

4.2/5

Rating in categories

4.5

Skill development

3.7

Work-Life balance

3.7

Salary & Benefits

4.5

Job Security

4.0

Company culture

3.9

Promotions/Appraisal

4.2

Work Satisfaction

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