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HDFC Bank Customer experience Executive Interview Questions and Answers

Updated 14 Jun 2024

HDFC Bank Customer experience Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self.
  • Q2. Tell me about banking.
  • Ans. 

    Banking involves financial institutions providing services such as deposits, loans, and investments to customers.

    • Banks accept deposits from customers and provide various types of accounts such as savings, checking, and money market accounts.

    • Banks offer loans to individuals and businesses for various purposes such as buying a home, starting a business, or financing education.

    • Banks provide investment services such as mut...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Banking related questions.
  • Q2. Previous experience related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared before interview and read learn about company.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Job description and experience
Round 2 - HR 

(1 Question)

  • Q1. Background and letters

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Q5. Tell something about online eccomerce platforms
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Experience based 

(4 Questions)

  • Q1. What your expectations in CTC ?
  • Ans. 

    I want CTC 5 Lakh per annual

  • Answered Anonymously
  • Q2. You have experience in Customer services
  • Q3. Do you achieve any reward certificate in previous Job ?
  • Ans. 

    Yes I have achieved 3 certificate and 2 reword .

  • Answered Anonymously
  • Q4. What is your Target/Achievement in last/current Jobs ?
  • Ans. 

    My last job Target vs achievement is 24L vs 11L

  • Answered Anonymously
Round 3 - HR 

(1 Question)

  • Q1. Do you have previous experience document?

Interview Preparation Tips

Interview preparation tips for other job seekers - Job seekers really very helpful for jobs and make good future.
Thanks.

Interview questions from similar companies

I applied via Approached by Company and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. I am Om Prakash Pandey
  • Q2. Self introduction, and education background

Interview Preparation Tips

Interview preparation tips for other job seekers - I have 7 years experience in sales and operations. I have graduate, and I am smart worker.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

The selection process includes an aptitude test followed by two rounds of interviews. The first round focuses on questions related to resume projects, easy to medium-level puzzles, and case studies relevant to the banking industry. The second round is an HR interview that covers fundamental HR questions, some easy puzzles, and various miscellaneous questions.

I applied via Approached by Company and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. I am Om Prakash Pandey
  • Q2. Self introduction, and education background

Interview Preparation Tips

Interview preparation tips for other job seekers - I have 7 years experience in sales and operations. I have graduate, and I am smart worker.

Interview Questionnaire 

2 Questions

  • Q1. Questions will be around Customer Experience and NPS .
  • Q2. What do you understand by customer experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and confident

HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank Customer experience Executive interview?
HDFC Bank interview process usually has 2-3 rounds. The most common rounds in the HDFC Bank interview process are HR, One-on-one Round and Resume Shortlist.
What are the top questions asked in HDFC Bank Customer experience Executive interview?

Some of the top questions asked at the HDFC Bank Customer experience Executive interview -

  1. Tell me about banki...read more
  2. Banking related questio...read more

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HDFC Bank Customer experience Executive Interview Process

based on 3 interviews

Interview experience

3.7
  
Good
View more

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HDFC Bank Customer experience Executive Salary
based on 302 salaries
₹2 L/yr - ₹5 L/yr
5% less than the average Customer experience Executive Salary in India
View more details

HDFC Bank Customer experience Executive Reviews and Ratings

based on 77 reviews

3.6/5

Rating in categories

4.0

Skill development

3.0

Work-life balance

3.4

Salary

4.1

Job security

3.2

Company culture

3.1

Promotions

3.2

Work satisfaction

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