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HDFC Bank Collection Supervisor Interview Questions and Answers

Updated 23 Jul 2024

HDFC Bank Collection Supervisor Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Can you able to handle the customers
  • Ans. 

    Yes, I am able to handle customers effectively and professionally.

    • I have excellent communication skills to effectively interact with customers.

    • I am able to remain calm and patient, even in challenging situations.

    • I have experience in resolving customer complaints and issues efficiently.

    • I am skilled in building rapport with customers to ensure positive interactions.

    • I am able to multitask and prioritize effectively to mee

  • Answered by AI
  • Q2. Are you sufficient the salary

Interview questions from similar companies

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. What is your designation and how does you working well
  • Q2. I said my designation is relationship menager in indusind bank and working with relation with the customs
  • Q3. What is the hike for my selery packege
  • Q4. Minimum 40% hiike

Interview Preparation Tips

Interview preparation tips for other job seekers - One to one

I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Case Study 

A simple case study with some ratios

Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic work experience
  • Q2. 1. Difference between PPP model and HAM 2. Liquidity ratios, Leverage Ratios etc
  • Ans. 

    PPP model and HAM differences, liquidity and leverage ratios

    • PPP model involves private sector participation in public infrastructure projects while HAM is a hybrid annuity model for road projects

    • PPP model involves risk-sharing between public and private sectors while HAM involves a fixed government payment and variable private payment

    • Liquidity ratios measure a company's ability to meet short-term obligations while leve...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place to start your career

I applied via First nakuri and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic questions regarding bank and they checked my communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - It was positive interview

I applied via LinkedIn and was interviewed before Dec 2020. There were 7 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is your expectation
  • Q2. What is you current ctc

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice interview was there

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be confidentsobbe genuine with HR don't be use wrong commitment

I applied via Referral and was interviewed before Aug 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How to react and advice to banking customer
  • Ans. 

    To react and advise banking customers, listen actively, understand their needs, provide relevant information, offer suitable solutions, and ensure excellent customer service.

    • Listen actively to the customer's concerns and needs

    • Understand the customer's financial goals and objectives

    • Provide relevant information about banking products and services

    • Offer suitable solutions tailored to the customer's needs

    • Ensure excellent cu

  • Answered by AI
  • Q2. How to solving the customer issue .
  • Ans. 

    Solving customer issues requires active listening, empathy, and prompt action.

    • Listen actively to the customer's concerns and ask clarifying questions.

    • Show empathy and understanding for their situation.

    • Take prompt action to resolve the issue, whether it's offering a solution or escalating to a higher authority.

    • Follow up with the customer to ensure their satisfaction and address any further concerns.

  • Answered by AI
  • Q3. How to get relationship with bank customer
  • Ans. 

    To build a relationship with bank customers, one must focus on providing excellent customer service and personalized attention.

    • Listen actively to their needs and concerns

    • Offer customized solutions based on their financial goals

    • Follow up regularly to ensure satisfaction

    • Provide educational resources and financial advice

    • Be transparent and honest in all interactions

    • Show appreciation and gratitude for their business

    • Attend c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I already working in HDFC as a sales executive I interviewed in ICICI they asking my strength and my weakness I told my strength is confident and loyalty my weakness is my anger .Then they gave offer for that same day I got a asset department .

I applied via Newspaper Ad and was interviewed before Feb 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. What is your father occupation? And what type of Business?
  • Q2. How can you sell stapler.
  • Ans. 

    A stapler is an essential tool for organizing documents and keeping them together.

    • Highlight the convenience of using a stapler over paper clips or rubber bands.

    • Emphasize the professional appearance of stapled documents.

    • Demonstrate the durability and longevity of the stapler.

    • Offer a variety of stapler sizes and styles to fit different needs.

    • Provide a competitive price point compared to other office supply stores.

    • Offer a...

  • Answered by AI
  • Q3. Easy..just show stapler to a person that this is steel and best branded.
  • Q4. Are you comfortable to do non sitting jobs

Interview Preparation Tips

Interview preparation tips for other job seekers - Simply said In interview I and my family staying in a joint family. I and my three brother are four member and father and mother

I applied via Company Website and was interviewed before Jul 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It's Check you IQ for your action on any situation

Round 3 - HR 

(1 Question)

  • Q1. HR asking questions about your past experience, about current job opportunity
  • Ans. 

    Yes Recruiter always ask about your past experience and current job

  • Answered by SATISH UTTAMRAO PRADHAN
Round 4 - Regional head call 

(1 Question)

  • Q1. He asking you about you experience and jop opportunity

Interview Preparation Tips

Interview preparation tips for other job seekers - Keed yourself Update, be confident while facing interview

I applied via Campus Placement and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Sale to pen

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple and formal dress code.
And confidently answer all answer

HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank Collection Supervisor interview?
HDFC Bank interview process usually has 1 rounds. The most common rounds in the HDFC Bank interview process are HR.

Tell us how to improve this page.

HDFC Bank Collection Supervisor Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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HDFC Bank Collection Supervisor Salary
based on 26 salaries
₹1.9 L/yr - ₹6 L/yr
8% more than the average Collection Supervisor Salary in India
View more details

HDFC Bank Collection Supervisor Reviews and Ratings

based on 12 reviews

4.6/5

Rating in categories

4.2

Skill development

4.5

Work-life balance

4.0

Salary

4.2

Job security

4.1

Company culture

3.6

Promotions

4.1

Work satisfaction

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