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HDB Financial Services
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HDB Financial Services Customer Service Executive Interview Questions and Answers
HDB Financial Services Customer Service Executive Interview Experiences
6 interviews found
aman verma
(2 Questions)
- Q1. Sale me this pen and you to confidential give ans first you need think about pen feathers and share your thoughts for convenience sale
- Q2. But you need always interview eye contact
Interview Preparation Tips
- Sales
- Customer Relationship
Selected
I applied via Referral and was interviewed before Mar 2023. There was 1 interview round.
(2 Questions)
- Q1. How would you deal with short tempered person?
- Q2. How would you explain about mutual fund operations to person who is new to it.
- Ans.
Mutual fund operations involve pooling money from multiple investors to invest in a diversified portfolio of securities.
Explain that mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of stocks, bonds, or other securities.
Describe how mutual funds are managed by professional fund managers who make investment decisions on behalf of the investors.
Explain the ...
I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.
(12 Questions)
- Q1. Introducing your Self introduction. Tell me about your family. Tell me about your education. Do have experience. Tell me about your experience. Why do want to do this job and why this company. What a...
- Q2. This is sales department do you want to work in sales Test:regarding water how to sale water can you explain me. Answer: good morning sir/man my name muttamma i am water sale s person sir this water is ve...
- Q3. Why should i select to you only how can i believe on you weather your are doing job continuously or in between you lest whom should i ask.
- Q4. Sir i am sencere girl i have punctuality sincerity once you give chance to me sir then only i can proof.
- Q5. First give opotunity then only i can proof it
- Q6. Other you will lose to sencere employee
- Q7. Ti give opportunity to proof ous self
- Q8. How we work you come to know about once give chanse
- Q9. This much inf for me to answer
- Q10. To get a job Senicerty is very important
- Q11. I finalt introduced this much onlythanks
- Q12. Rsmutt *****.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. They asked me tell me about yourself?
- Q2. Why you want to work here?
- Q3. Where do you see after 5 years?
- Q4. What is your strength and weaknesses;
Interview Preparation Tips
HDB Financial Services interview questions for designations
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Simple questions about shift and previous experience about company and salary
Interview Preparation Tips
I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. ABOUT YOURSELF
Interview Preparation Tips
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Customer Service Executive Interview Questions & Answers
Muthoot Fincorp
Joshna Sonu
posted on 24 Dec 2024
Selected
I applied via Referral and was interviewed in Nov 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced customer service executive with a strong background in resolving customer issues and ensuring satisfaction.
Over 5 years of experience in customer service roles
Skilled in handling customer inquiries, complaints, and feedback
Proficient in using CRM systems to track customer interactions
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service performance
- Q2. Why should we hire you
- Ans.
I have a strong background in customer service, excellent communication skills, and a proven track record of resolving customer issues efficiently.
I have X years of experience in customer service roles
I am skilled in handling difficult customers and resolving conflicts
I have received positive feedback from previous employers for my excellent communication skills and ability to empathize with customers
I am highly organi...
(2 Questions)
- Q1. Tell me your strength and weaknesses
- Ans.
Strength: Excellent communication skills, Weakness: Overthinking
Strength: Ability to effectively communicate with customers and colleagues
Strength: Strong problem-solving skills
Weakness: Tendency to overthink situations and decisions
Weakness: Struggle with delegating tasks to others
- Q2. Why you are apt for this job
- Ans.
I have a strong background in customer service, excellent communication skills, and a passion for helping others.
Extensive experience in customer service roles
Excellent communication skills, both verbal and written
Strong problem-solving abilities
Passion for helping customers and resolving their issues
Ability to remain calm and professional in challenging situations
(2 Questions)
- Q1. Your 5 year plan
- Ans.
To excel in customer service, gain leadership experience, pursue further education, and contribute to company growth.
Continue to provide exceptional customer service and exceed performance goals
Seek opportunities for leadership roles within the customer service department
Pursue further education or certifications related to customer service or management
Contribute innovative ideas to improve customer satisfaction and c...
- Q2. Where you see yourself in 2 years
- Ans.
In 2 years, I see myself as a Senior Customer Service Executive leading a team and implementing innovative strategies to enhance customer satisfaction.
Advancing to a leadership role within the customer service department
Implementing new customer service initiatives to improve customer satisfaction
Mentoring and training junior customer service representatives
Attending relevant training and workshops to enhance skills an
Customer Service Executive Interview Questions & Answers
SK Finance Limited
KARAN KUMAWAT
posted on 22 May 2024
(1 Question)
- Q1. Customer queries
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Shriram Finance
Anonymous
posted on 27 Oct 2021
I applied via Company Website and was interviewed before Oct 2020. There were 4 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Package details
- Q2. CTC and enrollment
- Q3. Personal details
- Q4. Carrer oreinted
- Q5. Previous work exp
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Muthoot Fincorp
Anonymous
posted on 7 Nov 2024
Selected
I applied via Referral and was interviewed in Oct 2024. There was 1 interview round.
(2 Questions)
- Q1. What is the basic understanding of finances?
- Ans.
Understanding of finances involves knowledge of managing money, budgeting, investing, and financial planning.
Understanding income and expenses
Creating and sticking to a budget
Knowledge of different types of investments
Understanding credit and debt management
Financial planning for short-term and long-term goals
- Q2. How to manage to branch service and customer service and staff product?
- Ans.
To manage branch service, customer service, and staff product, prioritize communication, training, and feedback.
Establish clear communication channels between branches, customer service teams, and staff to ensure seamless coordination.
Provide comprehensive training to staff on product knowledge, customer service skills, and branch operations.
Encourage feedback from customers, staff, and branch managers to identify area...
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HDB Financial Services Customer Service Executive Interview Process
based on 3 interviews
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HDB Financial Services Customer Service Executive Reviews and Ratings
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Rating in categories
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Sales Executive
4.5k
salaries
|  ₹0.9 L/yr - ₹5.1 L/yr |
|
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| ₹0.9 L/yr - ₹4.3 L/yr |
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| ₹0.9 L/yr - ₹5 L/yr |
|
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