HDB Financial Services Interview Questions, Process, and Tips

Q1. Can you provide a self-introduction?
Ans. 
Dynamic professional with extensive experience in telecalling, customer service, and sales, dedicated to achieving targets and enhancing client satisfaction.
• Over 5 years of experience in telecalling and customer service roles, consistently exceeding sales targets.

• Skilled in building rapport with clients, demonstrated by a 30% increase in customer retention rates in my previous role.

• Proficient in using CRM software to t...read more
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Q2. What are your career goals, and why are you interested in this position?
Ans. 
I aim to excel in telecalling, enhancing customer relations while contributing to company growth through effective communication.
• I aspire to develop my skills in customer engagement and sales strategies, as seen in my previous role where I increased sales by 20%.

• I am interested in this position because it aligns with my passion for helping customers and solving their problems effectively.

• I see this role as a stepping s...read more
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Q1. All about Cibil and previous company record
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Q2. All about Cibil
Ans. All about Cibil
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Good and easy to crack

Good and easy to pass through

Q1. Group of HR and senior manager were interviewing
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Q2. Why do u choose sales
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Q3. Do you have any experience in sales
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It is learning for so many things

Group discussion process done

Q1. What is your role in previous company?
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Q2. Cibil realated question ❓
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Q1. Service management
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Q2. No issues in fiance service
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Q3. Excellent service
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Q1. What is AMC ?
Ans. 
AMC stands for Asset Management Company, which is a company that manages mutual funds by investing the pooled funds of investors.
• AMCs manage mutual funds by investing in various securities such as stocks, bonds, and money market instruments.

• They charge a fee for managing the funds, known as the expense ratio.

• Examples of AMCs include Vanguard, Fidelity, and BlackRock.
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Q2. What is large cap mid cap small cap
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Large cap, mid cap, and small cap refer to the market capitalization of companies, with large cap being the largest and small cap being the smallest.
• Large cap companies have a market capitalization typically over $10 billion, such as Apple or Microsoft.

• Mid cap companies have a market capitalization between $2 billion and $10 billion, such as Chipotle or Etsy.

• Small cap companies have a market capitalization typically un...read more
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Q3. What is Mutual fund
Ans. 
A mutual fund is a professionally managed investment fund that pools money from many investors to purchase securities.
• Mutual funds are managed by professional fund managers

• Investors pool their money to invest in a diversified portfolio of securities

• Mutual funds offer diversification, liquidity, and professional management

• Types of mutual funds include equity funds, bond funds, and money market funds
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