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HDB Financial Services Quality Analyst Interview Questions and Answers

Updated 15 Dec 2020

HDB Financial Services Quality Analyst Interview Experiences

1 interview found

I applied via Walk-in and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They had generally asked yoy related for the quality of the calls and it's parameters.they was asking you how to giving a feedback to the escalated calls so don't be nervous be polite and answered each que...

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be polite and dressed up in a formal attire and don't be nervous..

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How to use QC tools for identifying the error
  • Ans. 

    QC tools can be used to identify errors by analyzing data and identifying patterns.

    • Use Pareto charts to identify the most common errors

    • Use fishbone diagrams to identify the root cause of errors

    • Use scatter plots to identify correlations between variables and errors

    • Use control charts to monitor the process and detect any unusual variations

    • Use histograms to analyze the distribution of errors

    • Use flowcharts to visualize the

  • Answered by AI
  • Q2. What are the feedback mechanism
  • Ans. 

    Feedback mechanisms are ways to gather information about a product or service from customers or users.

    • Surveys

    • Focus groups

    • Customer reviews

    • Social media monitoring

    • User testing

    • Complaints and suggestions boxes

  • Answered by AI
  • Q3. I hope every QA is aware about feedback mechanism

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and give answers appropriately

Interview Questionnaire 

1 Question

  • Q1. Last experience and goal

Interview Questionnaire 

1 Question

  • Q1. What is salary in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - I have experience in shushma Parma Nd axis band credit card department

Interview Questionnaire 

1 Question

  • Q1. When I joined
  • Ans. 

    I joined the company two years ago as a Sales Executive.

    • I joined the company in 2019 as a Sales Executive.

    • I have been working in the sales department for the past two years.

    • Since joining, I have successfully met and exceeded sales targets.

    • During my time as a Sales Executive, I have developed strong relationships with clients and consistently generated new leads.

    • I have also implemented effective sales strategies that ha...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

Interview Questionnaire 

1 Question

  • Q1. What about sales

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about youself
  • Q2. Did you know how to calculate EMI
  • Ans. 

    Yes, I know how to calculate EMI.

    • EMI stands for Equated Monthly Installment.

    • It is calculated using the formula: EMI = [P x R x (1+R)^N]/[(1+R)^N-1]

    • P is the principal amount, R is the rate of interest, and N is the number of months.

    • I have experience in calculating EMI for various loan products such as personal loans, home loans, and car loans.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want or earn knowledge and able to create relationship with car showroom's sales person then it will easy to get business count's.

Interview Questionnaire 

2 Questions

  • Q1. DOCUMENTATION FOR Home Loan In Rural Area
  • Ans. 

    Documentation required for home loan in rural areas

    • Proof of identity and address

    • Proof of income and employment

    • Property documents

    • Land records

    • No objection certificate from local authorities

    • Proof of insurance

    • Proof of investment in the property

    • Proof of repayment capacity

    • Proof of agricultural income (if applicable)

  • Answered by AI
  • Q2. Passport Size Photo,7/12, 8a, Sale Deed, Blue Print,Plan estimate,

Interview Preparation Tips

Interview preparation tips for other job seekers - Be a Confident, get information documentation
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why want to join in sales?
Round 2 - Behavioral 

(2 Questions)

  • Q1. Tell about sales?
  • Ans. 

    Sales is the process of selling products or services to customers.

    • Sales involves identifying potential customers and their needs.

    • Salespeople use various techniques to persuade customers to make a purchase.

    • Sales requires building relationships with customers and providing excellent customer service.

    • Sales can involve negotiating prices, closing deals, and meeting sales targets.

    • Sales can be done through various channels s...

  • Answered by AI
  • Q2. Who can take loans?
  • Ans. 

    Almost anyone can take loans depending on their eligibility and the lender's criteria.

    • Individuals who meet the lender's eligibility criteria can take loans.

    • Common types of loan borrowers include individuals, businesses, and organizations.

    • Loan eligibility factors may include credit score, income, employment history, and collateral.

    • Examples of loan borrowers include students taking education loans, entrepreneurs starting

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Before going to interview... search about company and requirements... Prepare accordingly
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. L9 question please

Interview Preparation Tips

Interview preparation tips for other job seekers - L9 question please

HDB Financial Services Interview FAQs

How to prepare for HDB Financial Services Quality Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HDB Financial Services. The most common topics and skills that interviewers at HDB Financial Services expect are Call Monitoring, Call Quality, Quality Analysis, Personal Loans and Process Audit.

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HDB Financial Services Quality Analyst Salary
based on 129 salaries
₹1.1 L/yr - ₹4.5 L/yr
47% less than the average Quality Analyst Salary in India
View more details

HDB Financial Services Quality Analyst Reviews and Ratings

based on 26 reviews

3.9/5

Rating in categories

3.5

Skill development

3.6

Work-life balance

2.6

Salary

4.4

Job security

3.5

Company culture

3.2

Promotions

3.5

Work satisfaction

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