Home Credit Finance Quality Analyst Interview Questions and Answers

QC tools can be used to identify errors by analyzing data and identifying patterns.

• Use Pareto charts to identify the most common errors

• Use fishbone diagrams to identify the root cause of errors

• Use scatter plots to identify correlations between variables and errors

• Use control charts to monitor the process and detect any unusual variations

• Use histograms to analyze the distribution of errors

• Use flowcharts to visualize the

Feedback mechanisms are ways to gather information about a product or service from customers or users.

• Surveys

• Focus groups

• Customer reviews

• Social media monitoring

• User testing

• Complaints and suggestions boxes