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HCLTech Service Desk Engineer Interview Questions and Answers for Experienced
Updated
17 Jun 2024
3 interviews found
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Anonymous
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Jun 2023.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Vpn , outlook, ms team software installation Add Answer
- Q2. Reset password account unlock active directory Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
Interview experience
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
-
I applied via Naukri.com
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tel me something about yourself Add Answer
- Q2. What is the role and responsibilities Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good environment & best working place
...., ,...,........
...., ,...,........
I was interviewed before Feb 2016.
4 Interview Rounds
Interview Preparation Tips
Round: Group Activity
Experience: We were a given a grammar test. There were 4 people other than me who had came for the same profile. But I was confident that I am gonna score well in the grammar test. I did score well.
Tips: Easy Grammar Preposition verb adverb noun pronoun. Just brush up you or mug up your old grammar books. And you will be able to clear it.
Round: Speaking on a topic
Experience: Then we had another round of speaking on a particular topic. My topic was " Why tenure is important in a company ". I gave my best answer and waited for the result. I cleared this round as well. This round totally depends on your knowledge about the topics.
Tips: Confidence and Words.
Round: Test
Experience: It was an online test.
There were some question related to Service Desk. Some were related to ITIL.
Some from Hardware / Networking. Technical Interview was a mess. Sometimes the questions were repetitive. I cleared the test as well.
Tips: Knowledge about the operations, ITIL , AD, Hardware and management helped me in clearing the test.
Duration: 50 minutes
Total Questions: -50
Skills: Intelligence, Reasoning Ability, Public Relations, Public Speaking Skills, Technical Questions, Technical Skills
Experience: We were a given a grammar test. There were 4 people other than me who had came for the same profile. But I was confident that I am gonna score well in the grammar test. I did score well.
Tips: Easy Grammar Preposition verb adverb noun pronoun. Just brush up you or mug up your old grammar books. And you will be able to clear it.
Round: Speaking on a topic
Experience: Then we had another round of speaking on a particular topic. My topic was " Why tenure is important in a company ". I gave my best answer and waited for the result. I cleared this round as well. This round totally depends on your knowledge about the topics.
Tips: Confidence and Words.
Round: Test
Experience: It was an online test.
There were some question related to Service Desk. Some were related to ITIL.
Some from Hardware / Networking. Technical Interview was a mess. Sometimes the questions were repetitive. I cleared the test as well.
Tips: Knowledge about the operations, ITIL , AD, Hardware and management helped me in clearing the test.
Duration: 50 minutes
Total Questions: -50
Skills: Intelligence, Reasoning Ability, Public Relations, Public Speaking Skills, Technical Questions, Technical Skills
What people are saying about HCLTech
View All
a manager
1w
Changing domain a good idea?
I've got 5+ yrs of presales experience in Financial Services domain. Building more domain experience thru courses too. Working in latest tech - Cloud, GenAI etc.
Got an offer in telecom, manufacturing - same presales role though with a decent hike. Also would be working in these techs only because this is the market now.
Would changing the domain be a good idea now?
Got a question about HCLTech?
Ask anonymously on communities.
Interview questions from similar companies
Sonali Jadhav
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (1 Question)
- Q1. Difference between pst and ost View Answers (1)
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Oct 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Versant Round Round (1 Question)
- Q1. Versant Examination Add Answer
3
Technical Round (1 Question)
- Q1. How to Check IP ? View Answers (2)
4
Technical Round (2 Questions)
- Q1. How to flush IP View Answers (1)
- Q2. Open cmd
IPConfig/release,press enter
IPConfig/renew,press enter
IPConfig/flushdns,press enter Add Answer
Skills evaluated in this interview
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed before Aug 2023.
1 Interview Round
1
HR Round (3 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Why Should I hire you ? View Answers (1)
- Q3. What is your biggest weakness View Answers (1)
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Mar 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Technical Round (2 Questions)
- Q1. It related question and service desk engineer job. Add Answer
- Q2. Customer support related question. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Clear all basic concept. So, that will help you a lot
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Just screening and general knowledge check Add Answer
- Q2. Tell me about your self
Questions related to finacle software Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Work is on client location. If you're working on finacle project you have to go on client location where you suffered a lot in starting days because in baking domain software is not available in your pc to learn and lot of office politics seniors treat you very rude.
I applied via Referral and was interviewed in May 2021.
7 Interview Rounds
Interview Questions
- Q1. Technical questions
View Answers (1)
- Q2. Very nice humble persons working in tcs
Add Answer
- Q3. I am proud of tcs
Add Answer
- Q4. Tcs is a best company
Add Answer
- Q5. I like working in tcs
Add Answer
- Q6. Love tcs
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I love tcs
SHASHANK SOMVANSHI
I applied via Naukri.com and was interviewed in Jun 2021.
5 Interview Rounds
Interview Questions
- Q1. Basic IT related like Lan ND Wan, VPN , Active Directory , Router , Server , Strength and Weakness , Hobbies
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be Honest , Confident , Know about urself before interview , work on communication skills ND Basic IT knowledge
HCLTech Interview FAQs
How many rounds are there in HCLTech Service Desk Engineer interview for experienced candidates?
HCLTech interview process for experienced candidates usually has 1-2 rounds. The most common rounds in the HCLTech interview process for experienced candidates are Resume Shortlist, HR and Technical.
How to prepare for HCLTech Service Desk Engineer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HCLTech. The most common topics and skills that interviewers at HCLTech expect are Service Desk, IT Service Desk, Desktop Support, Remote Desktop and Calling.
What are the top questions asked in HCLTech Service Desk Engineer interview for experienced candidates?
Tell us how to improve this page.
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People are getting interviews through
based on 2 HCLTech interviews
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
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Service Desk Engineer Interview Questions from Similar Companies
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HCLTech Service Desk Engineer Reviews and Ratings
based on 15 reviews
Rating in categories
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| ₹0.8 L/yr - ₹6.5 L/yr |
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