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based on 33.6k Reviews

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HCLTech Service Desk Engineer Interview Questions and Answers

Updated 28 Nov 2024

6 interviews found

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Service Desk Engineer Interview Questions

user image Anonymous

posted on 28 Nov 2024

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Oct 2024.

1 Interview Round

1

One-on-one Round (7 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about your project
  • Q3. Speak on any topic you like
  • Q4. Why do you want to join our company
  • Q5. Are you willing to do night shift
  • Q6. Are you able to commute
  • Q7. Any random question on your resume

Service Desk Engineer Interview Questions

user image Anonymous

posted on 17 Jun 2024

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. What is incident and service request?

Skills evaluated in this interview

Service Desk Engineer Interview Questions

user image Anonymous

posted on 17 Jun 2024

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Jun 2023.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Vpn , outlook, ms team software installation
  • Q2. Reset password account unlock active directory

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Service Desk Engineer Interview Questions

user image Anonymous

posted on 28 Dec 2022

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 2-4 weeks
Result
 -

I applied via Naukri.com

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tel me something about yourself
  • Q2. What is the role and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Good environment & best working place

...., ,...,........

HCLTech interview questions for designations

 IT Service Desk Engineer

 (2)

 IT Service Desk Analyst

 (3)

 Global Service Desk Engineer

 (1)

 Service Desk Analyst

 (5)

 Service Desk Executive

 (1)

 Service Desk Manager

 (1)

 Senior Service Desk Analyst

 (1)

 IT Service Desk Executive

 (1)

Service Desk Engineer Interview Questions

user image Anonymous

posted on 3 Sep 2022

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. General introduction and previous job profile
2

Technical Round (1 Question)

  • Q1. Asked questions related Microsoft and outlook

Interview Preparation Tips

Interview preparation tips for other job seekers - All I can suggest you not to join HCL this company is full of harassment and unprofessional and will expect you to work like a slave not an employee so before joining read it a true warning for you DO NOT JOIN HCL

Service Desk Engineer Interview Questions

user image Anonymous

posted on 4 Feb 2017

I was interviewed before Feb 2016.

4 Interview Rounds

Interview Preparation Tips

Round: Group Activity
Experience: We were a given a grammar test. There were 4 people other than me who had came for the same profile. But I was confident that I am gonna score well in the grammar test. I did score well.
Tips: Easy Grammar Preposition verb adverb noun pronoun. Just brush up you or mug up your old grammar books. And you will be able to clear it.

Round: Speaking on a topic
Experience: Then we had another round of speaking on a particular topic. My topic was " Why tenure is important in a company ". I gave my best answer and waited for the result. I cleared this round as well. This round totally depends on your knowledge about the topics.
Tips: Confidence and Words.

Round: Test
Experience: It was an online test.
There were some question related to Service Desk. Some were related to ITIL.
Some from Hardware / Networking. Technical Interview was a mess. Sometimes the questions were repetitive. I cleared the test as well.
Tips: Knowledge about the operations, ITIL , AD, Hardware and management helped me in clearing the test.
Duration: 50 minutes
Total Questions: -50

Skills: Intelligence, Reasoning Ability, Public Relations, Public Speaking Skills, Technical Questions, Technical Skills

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 4-6 weeks
Result
 No response

I applied via Company Website and was interviewed in Nov 2024.

1 Interview Round

1

Aptitude Test Round

Quant,verbal,reasoning

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Aug 2024.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. What is service desk
  • Q2. What is dns, domain, dhcp, router, modem

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and strong

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Difference between pst and ost
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 2-4 weeks
Result
 -

I applied via Company Website and was interviewed in Jul 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. It was all only general questions about System technical issues handling Only about the services we handle in laptop or desktop related don't miss any services ...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Just make sure to prepare for the skill they mentioned in HR mail for the role you apply.

HCLTech Interview FAQs

How many rounds are there in HCLTech Service Desk Engineer interview?
HCLTech interview process usually has 1-2 rounds. The most common rounds in the HCLTech interview process are One-on-one Round, HR and Technical.
How to prepare for HCLTech Service Desk Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HCLTech. The most common topics and skills that interviewers at HCLTech expect are Service Desk, IT Service Desk, Desktop Support, Remote Desktop and Calling.
What are the top questions asked in HCLTech Service Desk Engineer interview?

Some of the top questions asked at the HCLTech Service Desk Engineer interview -

  1. What is incident and service reque...read more
  2. vpn , outlook, ms team software installat...read more
  3. Reset password account unlock active direct...read more

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Interview Process at HCLTech Service Desk Engineer

based on 3 interviews in last 1 year

Interview experience

3
  
Average

People are getting interviews through

based on 3 HCLTech interviews
WalkIn
Job Portal
33%
33%
34% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Join HCLTech Find your spark and discover what drives you forward
HCLTech Service Desk Engineer Salary
based on 165 salaries
₹1.8 L/yr - ₹7.5 L/yr
9% more than the average Service Desk Engineer Salary in India
View more details

HCLTech Service Desk Engineer Reviews and Ratings

based on 15 reviews

4.2/5

Rating in categories

4.0

Skill development

3.8

Work-Life balance

3.6

Salary & Benefits

3.8

Job Security

4.3

Company culture

3.5

Promotions/Appraisal

3.8

Work Satisfaction

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