8 TCS Service Desk Engineer Interview Questions & Answers | Complete Prep Guide 2025

TCS Service Desk Engineer Interview Experiences

3 interviews found

Service Desk Engineer Interview Questions & Answers

Anonymous

posted on 3 Aug 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

2-4 weeks

Result

I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one

(1 Question)

Q1. It was all only general questions about System technical issues handling Only about the services we handle in laptop or desktop related don't miss any services while you tell them. Each service is a plus ...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just make sure to prepare for the skill they mentioned in HR mail for the role you apply.

Service Desk Engineer Interview Questions & Answers

Anonymous

posted on 22 Sep 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - Technical

(1 Question)

Q1. What is Active Directory

Ans.

Active Directory is a directory service developed by Microsoft for Windows domain networks.

Centralized database for managing network resources
Stores information about users, computers, groups, and more
Allows for authentication and authorization of users
Enables single sign-on for users across network services

Answered by AI

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Skills evaluated in this interview

Service Desk Engineer Interview Questions & Answers

Anonymous

posted on 6 Jun 2021

I applied via Referral and was interviewed in May 2021. There were 7 interview rounds.

Interview Questionnaire

6 Questions

Q1. Technical questions

Add your answer

Q2. Very nice humble persons working in tcs

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Q3. I am proud of tcs

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Q4. Tcs is a best company

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Q5. I like working in tcs

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Q6. Love tcs

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Interview Preparation Tips

Interview preparation tips for other job seekers - I love tcs

What people are saying about TCS

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I have got an offer of 34 LPA from TCS and Capgemini . I have 11 years of experience , Azure Developer. Can you please guide / suggest which company should I join . I am confused since both are offering the s... read more

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Interview questions from similar companies

Software Engineer Interview Questions & Answers

Wipro

Tejas Ks

posted on 10 Aug 2021

Interview Questionnaire

1 Question

Q1. React life cycle

Add your answer

Business Analyst Interview Questions & Answers

Infosys

SADHU CHANDRA KIRAN

posted on 9 Nov 2020

Interview Questionnaire

2 Questions

Q1. My Details

Add your answer

Q2. Salary package

Add your answer

System Engineer Interview Questions & Answers

Infosys

Anonymous

posted on 11 Oct 2020

I applied via Walk-in and was interviewed before Oct 2019. There was 0 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Cover all subject basics perfectly !

System Engineer Interview Questions & Answers

Infosys

Anonymous

posted on 3 Jan 2021

I applied via Campus Placement and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. First question in hr interview is tell about yourself then the hr asked questions what I mentioned in my resume. So put the information in resume what you known well. My unique talent is I'm a stage spea...

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold, be confident, don't put irrelevant information in your resume update yourself relating to your studies

System Engineer Interview Questions & Answers

Infosys

Anonymous

posted on 6 Jan 2021

I applied via Campus Placement and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. 1.interviewer asked about my mini Project, some questions from my project on Machine Learning and some basic HR questions 2.If you have mentioned some projects in resume the interviewer will surely ask fr...

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer confidently
Be good on basics whatever domain you're from.
Good to know basics of one programming

Business Analyst Interview Questions & Answers

Infosys

Anonymous

posted on 18 Feb 2021

Interview Questionnaire

1 Question

Q1. What if a customer disrespects you??

Ans.

Maintain professionalism and try to understand the root cause of the disrespect.

Stay calm and composed
Do not react impulsively
Try to understand the reason behind the disrespect
Maintain professionalism and do not engage in disrespectful behavior
If necessary, escalate the issue to a higher authority

Answered by AI

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Software Engineer Interview Questions & Answers

Infosys

Anonymous

posted on 10 Feb 2021

I applied via Campus Placement and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Hr

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be true to what you are putting before the interviewer . Try to put your ideas Add something you did well in your career like in projects /research which you know very well and versed in concepts about it for open interview so that interviewer can get bandwidth where he can ask questions from. This is simply a key .

TCS Interview FAQs

How many rounds are there in TCS Service Desk Engineer interview?

TCS interview process usually has 1 rounds. The most common rounds in the TCS interview process are One-on-one Round and Technical.

How to prepare for TCS Service Desk Engineer interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TCS. The most common topics and skills that interviewers at TCS expect are Service Desk, IT Service Desk, Service desk management, Troubleshooting and Desktop Support.

What are the top questions asked in TCS Service Desk Engineer interview?

Some of the top questions asked at the TCS Service Desk Engineer interview -

What is Active Direct...read more
It was all only general questions about System technical issues handling Only ...read more
Technical questi...read more

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TCS Service Desk Engineer Salary

based on 199 salaries

₹2 L/yr - ₹8 L/yr

38% more than the average Service Desk Engineer Salary in India

View more details

TCS Salaries in India

System Engineer 1.1L salaries	₹0 L/yr - ₹0 L/yr
IT Analyst 66.6k salaries	₹0 L/yr - ₹0 L/yr
AST Consultant 51.5k salaries	₹0 L/yr - ₹0 L/yr
Assistant System Engineer 29.8k salaries	₹0 L/yr - ₹0 L/yr
Associate Consultant 29.5k salaries	₹0 L/yr - ₹0 L/yr