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Groupon Customer Support Representative Interview Questions and Answers

Updated 28 Oct 2020

Groupon Customer Support Representative Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed before Oct 2019. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked just the usual questions. The reason for me to chose this company and how do you picture yourself in 5 years.

Interview Preparation Tips

Interview preparation tips for other job seekers - All you need to do is belive in yourself. One should either prepare for all the possible questions that might be asked or not prepare at all, this might be awkward, but it is the best way as, if you prepare specifically it might rob you of your ability to answer really different question. Also, this doesn't mean that you must not prepare at all, as personal interview will need good amount of preparation (in fluency). And once if you are ready for the personal interview you might as well be ready for all other rounds. As already mentioned you need to believe in yourself. To be simple believe in yourself and have a stress free attitude as that alone will help you in answering the almost all the tricky questions that are being asked. And finally the most important thing is MIND YOUR WORDS as the interviewer is intelligent enough to trap you from what you say.

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself.
  • Q2. Why Customer service?
  • Ans. 

    Customer service allows me to help and support customers, ensuring their satisfaction and building strong relationships.

    • I enjoy interacting with people and solving their problems.

    • Customer service allows me to use my communication and problem-solving skills.

    • I find fulfillment in providing excellent service and exceeding customer expectations.

    • Building strong relationships with customers leads to loyalty and repeat busine...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and do not fumble.

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There are many questions which has been asked from me while giving interview in zomato as customer care executive. Some of them are :- Q1 This question will asked by any organization which is tell me abou...
  • Q2. Q2 They will give you one page and one topic then you have to write on that topic arount 150 Words to check your typing skills. Q3 Then you have to do typing test the minimum typing speed should be 30...

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is long but it very easy . Main thing is mocktest learn all the things in training and then you can join the company easily.

I applied via Approached by Company and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How and how far is our company growing

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard working and good communication skills
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Any questions interview job
  • Q2. Hindi language interview
  • Q3. Hindi questions job and full time
  • Q4. Hindi questions interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Hindi questions job and any questions interview Hindi language
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something aboutvyourself
  • Q2. Introductions about myself and hr ask qiestions about work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - First introduction
Experience
Hobbies
Qualification
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Your hobbies , Why do you want to work in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent in English. Dress neatly.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. If the Zomato delivered non veg food instead of veg food but will we do you
  • Ans. 

    I would apologize for the mistake, offer a replacement meal, and ensure the correct order is delivered promptly.

    • Apologize sincerely for the error

    • Offer a replacement meal or refund

    • Ensure the correct order is delivered promptly

    • Provide a discount or voucher for future orders as a gesture of goodwill

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic questions and some grammatical type questions are also there ....

Round 3 - HR 

(1 Question)

  • Q1. Why you need job ? What is your education qualification in college? Experience in this field

Interview Preparation Tips

Topics to prepare for Meesho Customer Support Associate interview:
  • Grammatical
Interview preparation tips for other job seekers - Please do hard work with some what of knowledge based on your education qualification?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Thanku for giving my opputonity my name is md asif ahemd i am 22 years old
  • Q3. Tell me about your experince

Interview Preparation Tips

Interview preparation tips for other job seekers - Mangement good

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Groupon Customer Support Representative Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Groupon Customer Support Representative Salary
based on 73 salaries
₹2.6 L/yr - ₹4.5 L/yr
14% more than the average Customer Support Representative Salary in India
View more details

Groupon Customer Support Representative Reviews and Ratings

based on 11 reviews

3.5/5

Rating in categories

2.2

Skill development

3.0

Work-life balance

3.5

Salary

1.8

Job security

3.7

Company culture

2.4

Promotions

2.2

Work satisfaction

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