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GRA & Co Customer Care Officer Interview Questions and Answers

Updated 12 Apr 2023

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Customer Care Officer Interview Questions

user image Anonymous

posted on 12 Apr 2023

Interview experience
1
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response

I applied via Job Portal and was interviewed in Mar 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Chest releted information?
  • Q2. How you handle the customer

Interview Preparation Tips

Interview preparation tips for other job seekers - focus of skill

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. What is your skill
  • Q2. What do for company
  • Q3. What is your aim
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (3 Questions)

  • Q1. Role and responsibilities of Customer relationship manager ?
  • Q2. How much experience ?
  • Q3. Have 3 year total experience.

I applied via Company Website and was interviewed in Aug 2022.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. What's your location? Where do you living? What you know about company
  • Q2. What do you know about the service . Do you have work experience
  • Q3. How many hours would you like to work? You can put your full dedication in this work do you have laptop or smart mobile phone

Interview Preparation Tips

Interview preparation tips for other job seekers - Do you prepration very well . Before taking love you know a little about Amazon company and its service, do not panic while giving interview, tell the one who comes, say sorry to the one who does not come.
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. What is a Business Process Outsourcing (BPO)?
  • Q2. What motivates you to pursue this job?
  • Q3. How much salary did you expect?
  • Q4. What are the main kpi in bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Put in diligent effort, as hard work consistently yields rewards.
Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2024.

3 Interview Rounds

1

Aptitude Test Round

It was a versant round from Pearson.

2

One-on-one Round (1 Question)

  • Q1. Manager asked basic questions related to CV. explained the job profile. checked the communication and stability.
3

HR Round (1 Question)

  • Q1. Basic salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for Versant as this is the entry point for it.
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2024.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. Tell me about your self
  • Q2. Why we hire you
  • Q3. Good morning My self Yuvaraju Mahaboob Nagar is my home town . I have a small family . I have a mother, father and 2 siblings . I live with my parents . I'm sin...read more
  • Q4. Iam a fresher, iam looking for new opportunities in my career. Iam interested to work at your company because my skills are suitable for this job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam seeking a employment with a company were can I grow professionally and personally
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Why should I hire you
2

Aptitude Test Round

A customer service aptitude test is a standardized assessment designed to evaluate a candidate's suitability for customer service roles. It assesses a range of skills and traits crucial for providing excellent customer support.

Interview experience
4
Good
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024.

2 Interview Rounds

1

Assignment Round

Short-answer questions, story-based questions, and aptitude tests:

2

Coding Test Round

The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Create a plan: Before you start looking for a job, make a plan and set goals.

Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.

Research: Research companies in your industry and how they align with what you want in an employer.

Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.

Network: Networking can be a big help to job seekers.
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. Why do you want in Customer Service
2

One-on-one Round (2 Questions)

  • Q1. What is Customer Service
  • Q2. Why do you want to join wipro
3

Technical Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. What makes you special

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s easy, just interact a lot

GRA & Co Interview FAQs

How many rounds are there in GRA & Co Customer Care Officer interview?
GRA & Co interview process usually has 2 rounds. The most common rounds in the GRA & Co interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in GRA & Co Customer Care Officer interview?

Some of the top questions asked at the GRA & Co Customer Care Officer interview -

  1. How you handle the custo...read more
  2. Chest releted informati...read more

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