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GRA & Co Customer Care Officer Interview Questions and Answers
GRA & Co Customer Care Officer Interview Experiences
1 interview found
I applied via Job Portal and was interviewed in Mar 2023. There was 1 interview round.
(2 Questions)
- Q1. Chest releted information?
- Q2. How you handle the customer
- Ans.
I handle customers with empathy, active listening, and problem-solving skills.
Listen actively to their concerns and empathize with their situation
Ask open-ended questions to understand their needs and expectations
Provide solutions that address their concerns and exceed their expectations
Follow up with them to ensure their satisfaction and build long-term relationships
Remain calm and professional, even in challenging si
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I applied via Company Website and was interviewed in Aug 2022. There was 1 interview round.
(3 Questions)
- Q1. What's your location? Where do you living? What you know about company
- Q2. What do you know about the service . Do you have work experience
- Q3. How many hours would you like to work? You can put your full dedication in this work do you have laptop or smart mobile phone
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I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What's your salary expectations
- Q2. What's your strength and weakness
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Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 1 Aug 2022
I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.
(1 Question)
- Q1. Details about old company
(1 Question)
- Q1. Technical questions we’re asked
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I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?
- Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...
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I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Reason for job change
- Q2. What is your CTC expectation?
- Q3. Brief about your work experience
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I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.
Introduction initiated by 3 people. 2 people starts technical discussion. 1 started managerial discussion
(2 Questions)
- Q1. Normal HR questions. Why to leave current company? Etc why wipro? Salary negotiation
- Q2. Why join wipro and not other?
Interview Preparation Tips
I applied via Walk-in and was interviewed before Oct 2019. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Introduction about your self? First of all need your concentration and need you pay of attention and way of speaking and behaviour..second one is communication...tell about your past present And future li...
- Q2. How many years you going to work?
- Q3. Salary expectations and which platform ready to work
- Q4. Spot conversation with customer and between you
Interview Preparation Tips
I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Its a module test which includes your grammar knowledge, listening skills and communication skills.
Interview Preparation Tips
I applied via Referral and was interviewed before Mar 2021. There were 2 interview rounds.
(1 Question)
- Q1. Share some of the challenges that you faced in your projects. And how did you overcome those.
(4 Questions)
- Q1. What are your salary expectations?
- Q2. Why should we hire you?
- Q3. Why are you looking for a change?
- Q4. Tell me about yourself.
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GRA & Co Customer Care Officer Interview Process
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