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GRA & Co

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GRA & Co Customer Care Officer Interview Questions and Answers

Updated 12 Apr 2023

GRA & Co Customer Care Officer Interview Experiences

1 interview found

Customer Care Officer Interview Questions & Answers

user image Anonymous

posted on 12 Apr 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Portal and was interviewed in Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Chest releted information?
    • Add your answer
  • Q2. How you handle the customer
  • Ans. 

    I handle customers with empathy, active listening, and problem-solving skills.

    • Listen actively to their concerns and empathize with their situation

    • Ask open-ended questions to understand their needs and expectations

    • Provide solutions that address their concerns and exceed their expectations

    • Follow up with them to ensure their satisfaction and build long-term relationships

    • Remain calm and professional, even in challenging si

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - focus of skill

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5d (edited)
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A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more
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Interview questions from similar companies

Customer Care Officer Interview Questions & Answers

Amazon user image Anonymous

posted on 1 Sep 2022

I applied via Company Website and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What's your location? Where do you living? What you know about company
    • Add your answer
  • Q2. What do you know about the service . Do you have work experience
    • Add your answer
  • Q3. How many hours would you like to work? You can put your full dedication in this work do you have laptop or smart mobile phone
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do you prepration very well . Before taking love you know a little about Amazon company and its service, do not panic while giving interview, tell the one who comes, say sorry to the one who does not come.

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 21 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction.....?
    • Add your answer
  • Q2. Privious job related questions?
    • Add your answer
  • Q3. Typing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 2 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Like what is ur memorable day, what is ur sallery expections, why should I hire u,
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go to give interviews you have faith in yourself and think that you will do it all

Customer Service Associate Interview Questions & Answers

Infosys user image Anonymous

posted on 25 Jan 2021

I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About me and the general knowledge questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was held for very short notice they asked all the general questions I gave them all the answers and sometimes because of the consultant I had to face a issue as a fresher it was nice

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image kagdan45

posted on 11 Sep 2020

I applied via Indeed and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. They asked basic question from your resume which you mentioned. Just be careful about each and every word you written on your cv.
    • Add your answer
  • Q2. Ask question on skills, like how you handle to work in pressure. What you long term goal and short term goal.
    • Add your answer
  • Q3. Tell why you left your last company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident, and answer briefly about everything and be calm.

Customer Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 23 Nov 2021

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Last experience, self introduction etc..
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not to be nervous, listen to the interviewer's questions carefully.

Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 19 Jan 2021

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What do You know about SHIKSHA ?
    • Add your answer
  • Q2. What reminds you to think of your mother everytime you eat
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Politely admit if you dont know any of the interview answers and assure them whether you get the job or not but definitely will try to learn that.

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image

posted on 29 May 2021

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself and work history
    • Add your answer
  • Q2. Why did you leave those companies
    • Add your answer
  • Q3. Grammar test and simple topics to speak on a minute
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Two rounds of interview. VnA and Operations round. Be prepared with vna round through youtube and google. There could also be simple grammar test online. Give answers in simple and point wise in operations round.Its not difficult to crack.

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 8 May 2021

Interview Questionnaire 

1 Question

  • Q1. Tell us about your work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communicate well
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GRA & Co Interview FAQs

How many rounds are there in GRA & Co Customer Care Officer interview?
GRA & Co interview process usually has 2 rounds. The most common rounds in the GRA & Co interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in GRA & Co Customer Care Officer interview?

Some of the top questions asked at the GRA & Co Customer Care Officer interview -

  1. How you handle the custo...read more
  2. Chest releted informati...read more

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GRA & Co Salaries in India
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