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based on 24.2k Reviews

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Amazon Customer Care Officer Interview Questions and Answers

Updated 1 Sep 2022

Amazon Customer Care Officer Interview Experiences

1 interview found

I applied via Company Website and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What's your location? Where do you living? What you know about company
  • Q2. What do you know about the service . Do you have work experience
  • Q3. How many hours would you like to work? You can put your full dedication in this work do you have laptop or smart mobile phone

Interview Preparation Tips

Interview preparation tips for other job seekers - Do you prepration very well . Before taking love you know a little about Amazon company and its service, do not panic while giving interview, tell the one who comes, say sorry to the one who does not come.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test with typing.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why you want to work with Groupon?
  • Q2. Last role where you face challenges?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about youself

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak boldly
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

Gave a common topic to debate upon to check communication skills

Round 2 - Technical 

(1 Question)

  • Q1. Typing skill test
Round 3 - One-on-one 

(1 Question)

  • Q1. Situation based questions regarding customer support, how would u handle them at that particular situation.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Went well. Basic grammar assessment easy to crack

I applied via Campus Placement and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself.
  • Q2. Situation based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, be prepared and be honest.

Interview Questionnaire 

1 Question

  • Q1. Only Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was smooth and simple.
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative

Amazon Interview FAQs

How many rounds are there in Amazon Customer Care Officer interview?
Amazon interview process usually has 1 rounds. The most common rounds in the Amazon interview process are HR.

Tell us how to improve this page.

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based on 1 Amazon interview
Company Website
100%
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Low Confidence means the data is based on a small number of responses received from the candidates.

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Amazon Customer Care Officer Reviews and Ratings

based on 3 reviews

4.3/5

Rating in categories

4.3

Skill development

4.7

Work-Life balance

4.3

Salary & Benefits

4.7

Job Security

4.7

Company culture

4.7

Promotions/Appraisal

4.7

Work Satisfaction

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