Genpact Team Manager Interview Questions, Process, and Tips

Q1. Explain OTC cycle
Ans. 
OTC cycle refers to the process of over-the-counter trading, where securities are traded directly between two parties without the involvement of an exchange.
• OTC trading involves direct transactions between buyers and sellers, without the need for a centralized exchange.

• OTC securities are not listed on formal exchanges and are typically less regulated.

• OTC trading can involve stocks, bonds, derivatives, and other financi...read more
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Q1. What is O2C cycle
Ans. 
O2C cycle stands for Order to Cash cycle, which is the process of receiving and fulfilling customer orders.
• Includes order processing, inventory management, invoicing, and receiving payment

• Ensures timely delivery of products/services to customers

• Key steps: order entry, order fulfillment, billing, and payment collection

• Example: Customer places an order, order is processed, product is shipped, invoice is generated, and pa
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Q1. What is the salary you expect
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Excel Income sheet and analysis test

Q1. What was your achievement
Ans. 
I successfully led a team of 10 members to complete a project ahead of schedule.
• Managed team of 10 members

• Completed project ahead of schedule

• Ensured project met all requirements and quality standards
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Q2. How do you rate team members performance
Ans. 
I rate team members performance based on their individual goals, team goals, and overall contribution to the team.
• I set clear expectations and goals for each team member

• I regularly provide feedback and coaching to help team members improve

• I track progress towards individual and team goals

• I consider factors such as teamwork, communication, and problem-solving skills

• I recognize and reward exceptional performance

• Example: ...read more
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Q3. How do you motivate low performer
Ans. 
Motivating low performers requires identifying the root cause of their underperformance and providing targeted support.
• Have a one-on-one conversation to understand their challenges and goals

• Provide specific feedback and actionable steps to improve

• Offer additional training or resources if needed

• Recognize and reward progress and improvements

• Set clear expectations and goals for future performance
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Q1. Explained about the experience
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Q2. Skills checking
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