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Genpact Servicenow Consultant Interview Questions and Answers

Updated 12 Nov 2024

Genpact Servicenow Consultant Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Types of client scripts
  • Ans. 

    Client scripts in ServiceNow can be categorized into three types: onLoad, onChange, and onSubmit.

    • onLoad client scripts run when a form is loaded

    • onChange client scripts run when a field value is changed

    • onSubmit client scripts run when a form is submitted

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Configure an email notification using email script.
  • Ans. 

    Configure email notification using email script

    • Create a new notification in ServiceNow

    • Select 'Email Script' as the notification type

    • Write the email script to define the email content and recipients

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Manager round related questions.
Round 3 - HR 

(1 Question)

  • Q1. CTC negotiation etc.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Rest Api integration
  • Q2. Sccm integration
  • Q3. Define response body
  • Ans. 

    Response body is the data sent back from a server in response to a client's request.

    • Contains information requested by the client

    • Usually in JSON or XML format

    • Includes status codes like 200 for success or 404 for not found

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Salary discussion
  • Q2. Discussion on current components

Interview Preparation Tips

Interview preparation tips for other job seekers - Well prepared be clear with basic concepts and interview stages will be basic to advanced level.

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Logical and verbal reasoning

Round 2 - Coding Test 

Good and factorial series

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Difference between incident management and major incident management
  • Ans. 

    Incident management deals with any unplanned interruption while major incident management deals with critical incidents that require immediate attention.

    • Incident management is a process of managing any unplanned interruption in the service, whereas major incident management deals with critical incidents that require immediate attention.

    • Incident management aims to restore normal service operation as soon as possible, wh...

  • Answered by AI
  • Q2. What is stagging table
  • Ans. 

    Staging table is a temporary table used to store data before it is processed and loaded into the final destination table.

    • Staging tables are used in ETL (Extract, Transform, Load) processes.

    • They help to ensure data quality and consistency before it is loaded into the final destination table.

    • Staging tables can also be used for data migration or integration projects.

    • Examples of staging tables include: import tables, expor

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare with all topics which you mentioned in resume and be transparent about your knowledge
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Basic aptitude questions held online with their portal

Round 2 - Coding Test 

Broad coding and basic oops

Round 3 - HR 

(1 Question)

  • Q1. About hr questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Preview about basics and brush up
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. What are oops concepts in java, explain real time scenario
  • Ans. 

    OOPs concepts in Java include inheritance, polymorphism, encapsulation, and abstraction.

    • Inheritance allows a subclass to inherit properties and methods from a superclass.

    • Polymorphism allows objects to take on multiple forms and behave differently based on their context.

    • Encapsulation hides the implementation details of an object and only exposes necessary information.

    • Abstraction allows for the creation of abstract class...

  • Answered by AI
  • Q2. Uses of interface, inheritance
  • Ans. 

    Interfaces define contracts for behavior, while inheritance allows for code reuse and polymorphism.

    • Interfaces allow for loose coupling and abstraction, enabling multiple implementations of the same behavior.

    • Inheritance allows for code reuse and extension of existing classes, reducing code duplication.

    • Polymorphism allows objects of different classes to be treated as if they were of the same class, simplifying code and i

  • Answered by AI
  • Q3. SQL query for join of tables
  • Ans. 

    SQL query for joining tables

    • Use JOIN keyword to combine two or more tables based on a related column

    • Specify the columns to be selected using SELECT keyword

    • Use ON keyword to specify the condition for joining the tables

    • Different types of joins include INNER JOIN, LEFT JOIN, RIGHT JOIN, and FULL OUTER JOIN

  • Answered by AI
  • Q4. Java concepts used in your project
  • Ans. 

    Used Java concepts such as inheritance, polymorphism, and exception handling in my project.

    • Implemented inheritance to create a base class and derived classes with specific functionalities.

    • Utilized polymorphism to allow objects of different classes to be treated as if they were of the same class.

    • Implemented exception handling to handle errors and prevent program crashes.

    • Used interfaces to define a set of methods that a ...

  • Answered by AI
  • Q5. Overloading vs overriding, practical uses
  • Ans. 

    Overloading is having multiple methods with the same name but different parameters. Overriding is having a method in a subclass with the same name and parameters as a method in the superclass.

    • Overloading is used to provide different ways to call a method with different parameters

    • Overriding is used to provide a specific implementation of a method in a subclass

    • Overloading is resolved at compile-time while overriding is r...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Zebra Technologies Software Developer interview:
  • Core Java
  • OOPS
  • collection framework
  • Database Management

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What is java? What is variable?
  • Ans. 

    Java is a popular programming language used for developing various applications. A variable is a named memory location used to store data.

    • Java is an object-oriented language

    • It is platform-independent

    • Variables in Java have a specific data type

    • Variables can be assigned values and their values can be changed

    • Example: int age = 25; String name = "John";

  • Answered by AI
  • Q2. What is inheritance? types of inheritance
  • Ans. 

    Inheritance is a concept in object-oriented programming where a class inherits properties and behaviors from another class.

    • Inheritance allows code reuse and promotes code organization.

    • There are different types of inheritance: single inheritance, multiple inheritance, multilevel inheritance, and hierarchical inheritance.

    • Single inheritance involves a class inheriting from a single base class.

    • Multiple inheritance involves...

  • Answered by AI
  • Q3. 1.Java is a high level language 2.java is a programme is called a set of instructions 3.java run time environment (jre) 4.java is a platform independent. Variable: A variable which is container that some d...
  • Q4. Inheritance; 1.Acquring the properties of parent class to the child class with out changeing the properties of parent class is known as inheritance 2.inheritanc is a is relationship 3.extends keyword is us...
  • Ans. 

    Inheritance is acquiring properties of parent class to child class without changing parent class properties. It is classified into 5 types.

    • Inheritance is a way to reuse code and establish a relationship between classes

    • The 'extends' keyword is used to implement inheritance in Java

    • Examples of inheritance include a 'Car' class inheriting properties from a 'Vehicle' class

    • Single level inheritance involves one parent class a...

  • Answered by AI
Round 3 - Group Discussion 

May I about you ? Which your qualification and which stream

Interview Preparation Tips

Topics to prepare for Tata Group Software Developer interview:
  • Core Java
  • Web Technologies
Interview preparation tips for other job seekers - My strength is quick learner, self motivated, Hard working
My weakness is if any body ask for help me,I never say know.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. As Tomcat is the default server in Spring Boot, how would you add a new server?
  • Ans. 

    To add a new server in Spring Boot, you need to exclude the default Tomcat dependency and add the desired server dependency.

    • Exclude the Tomcat dependency in the pom.xml file

    • Add the desired server dependency in the pom.xml file

    • Configure the server properties in the application.properties or application.yml file

  • Answered by AI
  • Q2. How can you check if a string is not null without string != null?
  • Ans. 

    Checking if a string is not null without using string != null.

    • Use string.IsNullOrEmpty() method

    • Use string.IsNullOrWhiteSpace() method

    • Use string.Compare() method to compare with an empty string

    • Use string.Length property to check if length is greater than 0

  • Answered by AI
  • Q3. Yoda notation.
  • Ans. 

    Yoda notation is a programming style where the order of a conditional statement is reversed.

    • Used to avoid null pointer exceptions

    • Improves readability for complex conditions

    • Example: if ('red' === color) instead of if (color === 'red')

  • Answered by AI
  • Q4. Convert a List of employees into a Map of Employees with ID as the key.
  • Ans. 

    Convert a List of employees into a Map of Employees with ID as the key.

    • Create an empty Map

    • Iterate through the List of employees

    • For each employee, add a key-value pair to the Map with ID as key and employee object as value

  • Answered by AI
  • Q5. Use Java 8. Collectors.toMap(Employee.getID(), e -> e).

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up your skills on Java 8, Spring Boot, Hibernate, JPA, and Collections framework in Java (including Map).

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed in Sep 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Add Interview Questions
Round 3 - Technical 

(1 Question)

  • Q1. Add Interview Questions
Round 4 - Technical 

(1 Question)

  • Q1. Add Interview Questions
Round 5 - HR 

(1 Question)

  • Q1. Mostly Salary Discussions along with other background details

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in what you know and be open in expressing the same.

Genpact Interview FAQs

How many rounds are there in Genpact Servicenow Consultant interview?
Genpact interview process usually has 1 rounds. The most common rounds in the Genpact interview process are Technical.

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Genpact Servicenow Consultant Interview Process

based on 1 interview

Interview experience

3
  
Average
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Genpact Servicenow Consultant Salary
based on 8 salaries
₹9 L/yr - ₹17.2 L/yr
7% less than the average Servicenow Consultant Salary in India
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Genpact Servicenow Consultant Reviews and Ratings

based on 1 review

2.0/5

Rating in categories

3.0

Skill development

1.0

Work-life balance

4.0

Salary

3.0

Job security

1.0

Company culture

3.0

Promotions

1.0

Work satisfaction

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